MIS Flashcards
Businesses invest in I T to achieve six important business objectives:
Operational excellence
New products, services, and business models
Customer and supplier intimacy
Improved decision making
Competitive advantage
Survival
BUSINESS MODEL IS :
how a company produces, delivers, and sells its products and services
Information technology :
the hardware and software a business uses to achieve objectives
Information system
interrelated components that manage information to:
Support decision making and control
Help with analysis, visualization, and product creation
Activities in an information system that produce information:
Input
Processing
Output
Feedback
information systems have 3 compontes
organization, people, and information technology
A Model of the Problem-Solving Approach :
Problem identification
Solution design
Choice
Implementation
Critical thinking
Sustained suspension of judgment with an awareness of multiple perspectives and alternatives
Four elements of critical thinking:
Maintaining doubt and suspending judgment
Being aware of different perspectives
Testing alternatives and letting experience guide
Being aware of organizational and personal limitations
Verizon:
Web-based digital dashboard to update managers with real-time data on customer complaints, network performance, and line outages
Information systems literacy:
Includes behavioral and technical approach
I T Infrastructure:
Foundation or platform that information systems are built on
Computer hardware
Computer software
Data management technology
Networking and telecommunications technology
Solution Evaluation and Choice
Factors include:
Cost
Feasibility given resources and skills
Length of time needed to implement solution
