Mintzburgs roles of management (apart of 2.1)

Question 1

Mintzberg’s roles of management.

What are the roles within Interpersonal management?

Answer 1

Figurehead

Leader

Liaison

Question 2

Mintzberg’s roles of management.

What are the roles within informational management?

Answer 2

Monitor

Disseminator

Spokesperson

Question 3

Mintzberg’s roles of management.

What are the roles within decisional management?

Answer 3

Entrepreneur

Disturbance handler

Resource allocator

Negotiator

Question 4

Mintzberg’s roles of management.

Interpersonal- What do figureheads do?

Answer 4

• Figureheads represent their colleagues- they perform symbolic legal or social duties. All social, inspiration, legal and ceremonial obligations.
• In light of this, the manager is seen as a symbol of status and authority.

Question 5

Mintzberg’s roles of management.

Interpersonal- what do leaders do?

Answer 5

• Leaders- build relationships with employees and communicate with, motivate and coach them.

Duties are at the heart of the manager-subordinate relationship and include:

• Structuring and motivating subordinates
• Overseeing their progress
• Balancing effectivness.

Question 6

Mintzberg’s roles of management.

Interpersonal- what do liaison roles do?

Answer 6

• Communicate with internal and external contacts.
• Maintains a network of contacts outside the work unit to obtain information. Describes the information and communication obligations to the manager.
• One must network and engage in information exchange to gain access to knowledge bases.

Question 7

Mintzberg’s roles of management.

Informational - What do monitor roles do?

What do their duties include?

What must happen to all of the information gathered and stored?

Answer 7

• Monitor- Seeks internal and external information about the issues that can affect the organisation.
• Duties include: assessing internal operations, a departments success and the problems and opportunities which may arise.
• All the information gained in this capacity must be stored and maintained.

Question 8

Mintzberg’s roles of management.

Informational- what do disseminators do?

What skills do they require?

Answer 8

• The disseminator transmits information internally that is obtained from either internal or external sources. Hilights factual or value based external views into the organisation.
• This requires both filtering and delegation skills.

Question 9

Mintzberg’s roles of management.

Informational- what does a spokesperson do?

Answer 9

Spokesperson: Transmits information about the organisation to outsiders. Serves in a PR capacity by informing and lobbying others to keep key stakeholders updated about the operations of the organisation.

Question 10

Mintzberg’s roles of management.

Decisional- what do entrepreneurs do?

Answer 10

• Acts as an initiator, designer and encourager of change and innovation.
• Roles encourage managers to create improvement projects and work to delegate, empower and supervise teams in the development process.

Question 11

Mintzberg’s roles of management.

Decisional- what do disturbance handlers do?

Answer 11

• Takes corrective action when the organisation faces important, unexpected difficulties.
• A generalist role that takes charge when an organisation is unexpectedly upset or transformed and requires calming and support.

Question 12

Mintzberg’s roles of management.

Decisional- what do Resource allocators do?

Answer 12

• Distributes resources of all types including time, funding, equipment and human resources.
• Describes the responsibility of allocating an overseeing financial, material and personnel resources.

Question 13

Mintzberg’s roles of management.

Decisional- what do negotiators do?

Answer 13

Represents the organisation in major negotiations affecting the managers areas of responsibility is a specific task which is integral for the spokesman ,figurehead and resource allocator roles.