Military Problem Solving W113 Flashcards
What two terms are associated with problem solving?
Critical reasoning (thinking) and creative thinking
What two types of information is required to solve problems?
Facts and assumptions
What is ID the problem.
Who what where when and why
What are the seven steps of problem solving?
- Identify the problem 2.gather information 3. develop criteria 4.generate possible solutions 5. analyze possible solutions 6.compare possible solutions 7.make and implement the decision
Develop two types of criteria
Screening and evaluation criteria
Five categories of screening criteria are commonly applied to test a possible solution
Suitability, feasibility, acceptability, distinguishable its, completeness
Suitability
Solves the problem and is legal and ethical
Feasibility
Fits within available resources
Acceptability
Worth the cost or risk
Distinguish ability
Differs significantly from other solutions
Completeness
Contains the critical aspects of solving the problem from start to finish
Well-defined evaluation criteria have five elements
Short title, definition, unit of measure, benchmark, formula
Short title
A criterion name
Definition
A clear description of the feature being evaluted
Unit of measure
Standard element used to quantify the criteria such as dollars, miles per gallon, and feet.
Name some roadblocks to problem solving by the leader
Leaders own gathering ability, the degree of participation by subordinates, the nature of unit goals, and the complexity of the environment.
Name problem solving roadblocks
Fear of failure, tunnel vision, over-seriousness, over-certainty, binding customs, fear of the unknown, command pressure, failure to talk to others who have dealt with the same problem, failure to properly identify the problem,lack of adequate information and make valid assumptions,not identifying all the players, not specifying the desired end state,
Decision making is
Selecting a course of action as the one most favorable to accomplish the mission
Problem solving is
A form of decision making
Systematic approach to defining a problem is
Problem solving
Gather information
Facts, assumptions, and interests
Develop criteria is
Screening and evaluation
To generate possible solutions is to
Suitable feasible, acceptable, distinguishable, and complete
To analyze possible solutions is to
Benchmark, does the solution achieve the desired state
To compare possible solutions
Determine the best solution
To Make and implement the decision
Decide and act
After identifying the root causes,
Develop a problem statement
A problem statement is
Written as an infinitive phrase
