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BSA > Midterm Study Guide (ch 1-5) > Flashcards

Midterm Study Guide (ch 1-5) Flashcards

1
Q

Which of the following accurately describes the five-component framework of information systems?

A

computer hardware, software, data, procedures, and people

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2
Q

A manager will essentially require ________ skills to clearly understand how the resources that his or her company uses are converted to desired outputs.

A

systems thinking

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3
Q

Which of the following types of skills is most likely be outsourced to the lowest bidder?

A

accounting skills

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4
Q

Which of the following best defines Management Information Systems (MIS)?

A

The management and use of information systems to help organizations achieve their goals and objectives.

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5
Q

Automation moves work from people to machines. However, it can also _________________ the complexity of the system and require more time for change.

A

Increase

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6
Q

Data by itself is information.

A

True

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7
Q

Characteristics of good information include: It must be accurate, timely, relevant, sufficient, and?

A

Worth the cost

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8
Q

The most important component in the five-component model is?

A

People

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9
Q

The ability to make and manipulate models is called?

A

Abstract Reasoning

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10
Q

A new computer class forms roughly each decade is a statement of?

A

Bell’s Law

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11
Q

when technology takes a big leap (accelerates) - *“The number of transistors per square inch on an integrated chip doubles every 18 months.”

A

Moore’s law (popular)

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12
Q

Explain to someone why this class is important to us?

A

have an idea of how this stuff works and how to manage it in business, technology is fundamentally changing business, information age, digital revolution

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13
Q

Most important course in business school because:

A

1.Gives background needed to assess, evaluate, and apply emerging information systems technology to business
2.Gives marketable skills by helping you learn abstraction, systems thinking, collaboration, and experimentation
3.Makes you aware of well-paying, high demand M I S - related jobs

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14
Q

What happens if you take people out of a business and put a computer in?

A

process becomes more complex

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15
Q

Two or more people working together to achieve a common goal, result, or work product

A

Collaboration

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16
Q

Ability to model system components, connect inputs and outputs among components to reflect structure and dynamics

A

Systems thinking

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17
Q

Make reasoned analysis of an opportunity; develop and evaluate possible solutions

A

Ability to experiment

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18
Q

Is data and information the same?

A

no, data is facts, information is knowledge derived from data

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19
Q

Characteristics of Data: Information got to be_____, without it it doesn’t matter, needs to be____,____ to subject and context,____, __ ____ ____

A

accurate
timely
relevant
sufficient
Worth the cost

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20
Q

Management and use of information systems that help organizations achieve their strategies

A

MIS (management information systems)

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21
Q

Assembly of hardware, software, data, procedures, and people that produces information

A

Information system (IS)

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22
Q

Message: Develop strong nonroutine cognitive skills

A

.

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23
Q

*Fear of failure paralyzes many good people and ideas

A

.

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24
Q

High level of tech skills demanded by employers and low level of tech skills held by employees

A

Technology Skills Gap

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25
Q

–Management: Develop, maintain, and adapt
▪Creating an IS that meets your needs requires an active role in the system’s development
–Use: Employ the system to accomplish your job tasks
▪For example: job task for backing up data

A

*Management and use

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26
Q

I S = I T + Procedures + People

A

.

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27
Q

*Business professionals need to:

A

–Take an active role to ensure systems meet their needs
–Understand how I S constructed
–Consider users’ needs during development
–Learn how to use I S
–Remember ancillary requirements (security, backups)

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28
Q

*Avoid common mistake

A

Cannot buy an I S

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29
Q

The 5 forces model to determine industry structure includes: bargaining power of customers, bargaining power of suppliers, threats of new entrants, rivalry among existing firms and?

A

Threat of substitution

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30
Q

The amount of money a customer is willing to pay for a product or service is called?

A

Value

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31
Q

The difference between the value of a product or service and its associated cost is called?

A

Margin or Profit Margin

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32
Q

The primary activity associated with labeling and shipping products is called?

A

Outbound Logistics

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33
Q

Three main ways to improve a product or service position in the marketplace include: Create a new product or service, enhance the existing product or service, and?

A

Differentiate the product or service in the marketplace

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33
Q

When you view a “swim lane” chart to understand the flow of information across a company, you are looking at what type of model?

A

BPM-Business Process Model

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34
Q

Another name for improving the position of a product or service in the marketplace is to?

A

Gain Competitive Advantage

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35
Q

What is the strategy called when organizations “lock” customers in by making it difficult or expensive to switch to other products?

A

Establishing high switching costs

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36
Q

If you make it harder or more expensive for a competitor to operate in your marketplace, it is called raising?

A

Barriers to entry

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37
Q

What do you need to accomplish to differentiate your product or service from the competition?

A

Make some type of improvement in the product or service, decrease cost, improve transportation, etc.

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38
Q

when your product/service differentiates your service/product from everyone else in the market

A

competitive advantage

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39
Q

5 forces determine industry structure

A

*Bargaining power of customers
*Threat of substitutions
*Bargaining power of suppliers
*Threat of new entrants
*Rivalry

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40
Q

Profit = revenue - cost

A

.

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41
Q

incoming of raw materials to make and use for products

A

Inbound logistics

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42
Q

Putting stuff together

A

Operations

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43
Q

transporting finished goods

A

Outbound logistics

43
Q

telling people to buy your stuff

A

Marketing

44
Q

In ________, statistical techniques can identify groups of entities that have similar characteristics.

A

cluster analysis

44
Q

In ________, data miners develop a model prior to the analysis and apply statistical techniques to data to estimate parameters of the model.

A

supervised data mining

45
Q

In large organizations, a group of people manage and run a(n) ________, which is a facility for managing an organization’s BI data.

A

data warehouse

46
Q

In marketing transactions, the fact that customers who buy product X also buy product Y creates a ________ opportunity. That is, “If they’re buying X, sell them Y” or “If they’re buying Y, sell them X.”

A

cross-selling

47
Q

Push publishing delivers business intelligence ________.

A

according to a schedule or as a result of an event or particular data condition

48
Q

RFM analysis is used to analyze and rank customers according to their ________.

A

purchasing patterns

49
Q

________ is defined as information containing patterns, relationships, and trends of various forms of data.

A

Business intelligence

50
Q

address the needs of a particular department or functional area of a business.

A

Data marts

51
Q

Analysts do not create a model or hypothesis before running the analysis.

A

unsupervised data mining

52
Q

Functions of a data warehouse

A

–Obtain data
–Cleanse data
–Organize and relate data
–Catalog data

53
Q

flow chart laid on top of business chart, BPM process

A

Swim lane chart

54
Q

How recently (R ) a customer has ordered
How frequently (F) a customer ordered
How much money (M) the customer has spent

A

R(recently)F(frequently)M(how much money)

55
Q

is a technique readily implemented with basic reporting operations that is used to analyze and rank customers according to their purchasing patterns.

A

RFM analysis

56
Q

petabyte and larger

A

Huge volume

57
Q
  • generated rapidly
A

*Rapid velocity

58
Q

–Structured data, free-form text, log files, graphics, audio, and video

A

*Great variety

59
Q

–Creates value from intellectual capital and shares knowledge with those who need that capital

A

*Knowledge Management (K M)

60
Q

*Goal: Enable employees to use organization’s collective knowledge

A

.

61
Q

—ability of a machine to simulate human abilities such as vision, communication, recognition, learning, and decision making in order to achieve a goal

A

Artificial intelligence (A I)

62
Q

which is focused on completing a single specific task

A

*Weak A I

63
Q

capable of intelligence more advanced than human intelligence

A

*Superintelligence

64
Q

–Computer systems adapt and create their own software without human assistance.

A

*Singularity

65
Q

Looking at patterns. Relationships, and trend

A

business intelligence

66
Q

Every computer contains a component that is considered the “Brain” of the machine. It is within this component that instructions are processed. The name of this component is?

A

CPU - Central Processing Unit

67
Q

All computers include storage hardware which is used to to save data and programs. 21st century computers use a storage media that is faster than previous media because it stores information using nonvolatile electronic circuits. What is the name of the storage media commonly found in computers today?

A

SSD - Solid State Disks

68
Q

What is the name of the binary digit which can either be “on” or “off” that is the building block for all computer information?

A

BIT

69
Q

The name of a disruptive force (technology) that has the power to change both our personal and professional lives is? It involves the idea that objects are becoming connected to the Internet and to each other around the globe.

A

IoT - Internet of Things

70
Q

Computer components are said to be “volatile” if they loose their contents when the power is shut off.

A

True

71
Q

is the altering of reality by overlaying digital information on real-world objects.

A

AR - Augmented Reality

72
Q

Cryptocurrencies are considered a potential disruptive force in today’s economy.

A

true

73
Q

The computer program that controls all of the computers resources is called?

A

OS - Operating System

74
Q

Software that performs a service or function is called?

A

Application software

75
Q

When you commonly purchase software, you are not actually buying it. Instead, you are buying a license to use that program. If a company elects to provide specific software for all of their employees, they may elect to purchase a?

A

Site License

76
Q

hard drive, SSD, thumb drives, CD/DVD

A

Non-volatile

77
Q

cache and main memory inside computer

A

Volatile

78
Q

All devices have a battery built in them

A

.

79
Q

Batteries are non-volatile

A

.

80
Q

completely computer-generated virtual world with interactive digital objects.

A

VR

81
Q

a machine allowing the creation of a physical object from a three-dimensional digital model, typically by laying down many thin layers of a material in succession.

A

3D Printer

82
Q

Use cryptographic protections to manage and record secure transactions

A

Cryptocurrencies

83
Q

right to use specified number of copies

A

License

84
Q

no license fee

A

Open Source

85
Q

special software installed on read-only memory (ROM)

A

Firmware

86
Q

______ is the standard language for inserting, updating, and deleting data in a database.

A

SQL

87
Q

Phone number, email address, first and last name, are all examples of ___________ because they describe the characteristics of an entity.

A

Attributes

88
Q

In the following image, the VEND_CODE in the PRODUCT table represents a(n) __________ because it creates the logical connection between the two tables.

A

Foreign key

89
Q

Every table in a normalized database has ________.

A

Single theme

90
Q

Albert creates a relational database to store employee performance statistics. He stores each employee’s data in independent rows and creates a column named “Employee Number” to assign unique numbers to each employee. This column is referred to as a(n) ________.

A

Primary key

91
Q

A data integrity problem will occur only if ________.

A

Data are duplicated in a database

92
Q

A(n) ________ is a program used to create, process, and administer a database.

A

database management system

93
Q

Brad, a project manager, wants to build a database to integrate information about employees and tasks that they handle. Brad wants to track information such as task name, productivity of an employee on a daily basis, and employee name. These aspects that Brad wants to track are called ________.

A

Entities

94
Q

________ refers to data collections that are characterized by huge volume, rapid velocity, and great variety.

A

BigData

95
Q

________ are the final judges as to what data the database should contain and how the records in that database should be related to one another.

A

Users

96
Q

is a concept and process that ensures the accuracy, completeness, consistency, and validity of an organization’s data.

A

Data integrity

97
Q

software program

A

DBMS

98
Q

built on data management platforms and include a range of components and processes that work together to help you extract value from your data

A

DMS

99
Q

data about data

A

Metadata

100
Q

Components of a Database

A
  1. Data (Tables or Files)
  2. Metadata
  3. Relationships between the data
101
Q

4 record in a database (DBMS process operations)

A
  1. Read
  2. Insert
  3. Modify
  4. Delete
102
Q

is the standard language for inserting, updating, and deleting data in a database

A

SQL (structured Query language)

103
Q

Converting poorly structured tables into two or more well-structured tables

A

normalization

104
Q

three characteristicsof big data:

A

volume, variety, velocity.

105
Q

is a column or group of columns that identifies a unique row in a table.

A

primary key

106
Q

refers to the primary key of a different (foreign) table.

A

foreign key

BSA (2 decks)

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