Midterm Review Flashcards
Which of the following is not something a company’s strategy is concerned with? A. Management’s choices about how to attract and please customers
B. Management’s choices about how quickly and closely to copy the strategies being used by successful rival companies
C. Management’s choices about how to grow the business
D. Management’s choices about how to outcompete rivals
E. Management’s action plan for conducting operations and improving the company’s strategic and financial performance
B. Management’s choices about how quickly and closely to copy the strategies being used by successful rival companies
- The competitive moves and business approaches a company’s management is using to grow the business, compete successfully, attract and please customers, conduct operations, respond to changing economic and market conditions, and achieve organizational objectives is referred to as its
A. strategy.
B. mission statement.
C. strategic intent.
D. business model.
E. strategic vision.
A. strategy
- A company achieves sustainable competitive advantage when
A. it has a profitable business model.
B. a sufficiently large number of buyers have a lasting preference for its products or services as compared to the offerings of competitors.
C. it is able to maximize shareholder wealth.
D. it is consistently able to achieve both its strategic and financial objectives.
E. its strategy and its business model are well-matched and in sync.
B. a sufficiently large number of buyers have a lasting preference for its products or services as compared to the offerings of competitors.
- The most important aspect(s) of a company’s business strategy
A. are the actions and moves in the marketplace that managers take to gain a sustainable competitive advantage.
B. is figuring out how to maximize profits and shareholder value.
C. concerns how to improve the efficiency of its business model.
D. deals with how management plans to maximize profits while, at the same time, operating in a socially responsible manner.
E. is figuring out how to become the industry’s low-cost provider.
A. are the actions and moves in the marketplace that managers take to gain a sustainable competitive advantage.
Which of the following is not one of the basic reasons that a company’s strategy evolves over time?
A. An ongoing need to abandon those strategy features that are no longer working well
B. The proactive efforts of company managers to improve the company’s financial performance and secure a competitive advantage
C. The need on the part of company managers to make regular adjustments in the company’s business model
D. The need to respond to the actions and competitive moves of rival firms
E. The need to keep strategy in step with changing industry and competitive conditions
C. The need on the part of company managers to make regular adjustments in the company’s business model
- Which of the following is a frequently used strategic approach to setting a company apart from rivals and achieving a sustainable competitive advantage?
A. Striving to be the industry’s low-cost provider, thereby aiming for a cost-based competitive advantage.
B. Outcompeting rivals on the basis of such differentiating features as higher quality, wider product selection, added performance, better service, more attractive styling, or technological superiority.
C. Developing competitively valuable resources and capabilities that rivals can’t easily match, copy, or trump with capabilities of their own.
D. Focusing on a narrow market niche and winning a competitive edge by doing a better job than rivals of serving the special needs and tastes of buyers comprising the niche.
E. All of these.
E. All of these.
- A company may develop an emergent strategy due to
A. strategic moves by rival firms.
B. unexpected shifts in customer preferences.
C. fast-changing technological developments.
D. new market opportunities.
E. All of these.
E. All of these.
- It is normal for a company’s strategy to end up being
A. left unchanged from management’s original planned set of actions and business approaches since making on-the-spot changes is too risky.
B. a combination of defensive moves to protect the company’s market share and offensive initiatives to set the company’s product offering apart from rivals.
C. like the strategies of other industry members since all companies are confronting much the same market conditions and competitive pressures.
D. a blend of deliberate planned actions to improve the company’s competitiveness and financial performance and as-needed unplanned reactions to unanticipated developments and fresh market conditions.
E. a mirror image of its business model, so as to avoid impairing company profitability.
D. a blend of deliberate planned actions to improve the company’s competitiveness and financial performance and as-needed unplanned reactions to unanticipated developments and fresh market conditions.
- A viable business model includes a valuable customer value proposition that
A. is always partly deliberate/planned and partly emergent/reactive.
B. is an essential component of pursuing the company’s strategic intent.
C. suggests the greater the value provided and the lower the price, the more attractive the value proposition.
D. lays out the approach to satisfying buyer wants and needs at a premium price.
E. must set forth management’s long-term action plan for achieving market leadership.
C. suggests the greater the value provided and the lower the price, the more attractive the value proposition.
Which of the following questions ought to be used to distinguish a winning strategy from a so-so or flawed strategy?
A. Does the strategy contain a sufficient number of emergent/reactive elements?
B. Is the company putting too little emphasis on growth and profitability and too much emphasis on behaving in an ethical and socially responsible manner?
C. Is the strategy resulting in the development of additional competitive capabilities?
D. Is the strategy well-matched to the company’s situation, helping the company achieve a sustainable competitive advantage, and resulting in better company performance?
E. Does the strategy strike a good balance between maximizing shareholder wealth and maximizing customer satisfaction?
D. Is the strategy well-matched to the company’s situation, helping the company achieve a sustainable competitive advantage, and resulting in better company performance?
The strategic management process is shaped by
A. management’s strategic vision, strategic and financial objectives, and strategy.
B. the decisions made by the compensation and audit committees of the board of directors.
C. external factors such as the industry’s economic and competitive conditions and internal factors such as the company’s collection of resources and capabilities.
D. a company’s customer value proposition and profit formula.
E. actions to strengthen competitive capabilities and correct weaknesses, actions to strengthen market standing and competitiveness by acquiring or merging with other companies, and actions to enter new geographic or product markets.
C. external factors such as the industry’s economic and competitive conditions and internal factors such as the company’s collection of resources and capabilities.
A company’s strategic vision concerns
A. a company’s directional path and future product-customer-market-technology focus.
B. why the company does certain things in trying to please its customers.
C. management’s story line of how it intends to make a profit with the chosen strategy.
D. “who we are and what we do.”
E. what future actions the enterprise will likely undertake to outmaneuver rivals and achieve a sustainable competitive advantage.
A. a company’s directional path and future product-customer-market-technology focus.
Well-conceived visions are
A. distinctive.
B. specific to a particular organization.
C. free of generic, feel-good statements.
D. not innocuous one-sentence statements.
E. All of these.
E. All of these.
- Which of the following are common shortcomings of company vision statements?
A. Too broad, vague or incomplete, bland/uninspiring, not distinctive, and too reliant on superlatives
B. Unrealistic, unconventional, and unbusinesslike
C. Too specific, too inflexible, and can’t be achieved in five years
D. Too broad, too narrow, and too risky
E. Not customer-driven, out-of-step with emerging technological trends, and too ambitious
A. Too broad, vague or incomplete, bland/uninspiring, not distinctive, and too reliant on superlatives
A company’s mission statement should be sufficiently descriptive and include which of the following?
A. Identify the company’s services and products to give the company its own identity
B. Relate to the buyer’s needs that the company seeks to satisfy
C. Identify the customer or market that the company intends to serve
D. Specify the approach taken by the company to satisfy its customer’s needs
E. All of these
E. All of these
The managerial purpose of setting objectives includes
A. converting the strategic vision into specific performance targets.
B. using the objectives as yardsticks for tracking the company’s progress and performance.
C. challenging the organization to perform at its full potential and deliver the best possible results.
D. establishing deadlines for achieving performance results.
E. All of these.
E. All of these
A balanced scorecard that includes both strategic and financial performance targets is a conceptually strong approach for judging a company’s overall performance because
A. financial performance measures are lagging indicators that reflect the results of past decisions and organizational activities whereas strategic performance measures are leading indicators of a company’s future financial performance.
B. it entails putting equal emphasis on good strategy execution and good business model execution.
C. a balanced scorecard approach pushes managers to avoid setting objectives that reflect the results of past decisions and organizational activities and, instead, to set objectives that will serve as leading indicators of a company’s future financial performance.
D. it assists managers in putting roughly equal emphasis on short-term and long-term performance targets.
E. it more or less forces managers to put equal emphasis on financial and strategic objectives.
A. financial performance measures are lagging indicators that reflect the results of past decisions and organizational activities whereas strategic performance measures are leading indicators of a company’s future financial performance.
The task of stitching together a strategy
A. entails addressing a series of hows: how to grow the business, how to please customers, how to outcompete rivals, how to respond to changing market conditions, and how to achieve strategic and financial objectives.
B. is primarily an exercise in deciding which of several freshly emerging market opportunities to pursue.
C. is mainly an exercise that should be dictated by what is comfortable to management from a risk perspective and what is acceptable in terms of capital requirements.
D. requires trying to copy the strategies of industry leaders as closely as possible.
E. is mainly an exercise in good planning.
A. entails addressing a series of hows: how to grow the business, how to please customers, how to outcompete rivals, how to respond to changing market conditions, and how to achieve strategic and financial objectives.
- In a single-business company, the strategy-making hierarchy consists of
A. business strategy, divisional strategies, and departmental strategies.
B. business strategy, functional strategies, and operating strategies.
C. business strategy and operating strategy.
D. managerial strategy, business strategy, and divisional strategies.
E. corporate strategy, divisional strategies, and departmental strategies.
B. business strategy, functional strategies, and operating strategies.
Which of the following is not among the principal managerial tasks associated with managing the strategy execution process?
A. Ensuring that policies and procedures facilitate rather than impede effective execution
B. Creating a company culture and work climate conducive to successful strategy implementation and execution
C. Surveying employees on how employee job satisfaction can be improved
D. Exerting the internal leadership needed to drive implementation forward
E. Tying rewards and incentives directly to the achievement of performance objectives
C. Surveying employees on how employee job satisfaction can be improved