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(Q1) MA 11: Intro to MA > Midterm Review > Flashcards

Midterm Review Flashcards

1
Q

audiologist

A

Professional who specializes in evaluation of hearing function, detection of hearing impairment, and determination of anatomic site of impairment

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2
Q

bilateral

A

affecting both (right and left) sides of body or both members of paired organs (lungs, kidneys)

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3
Q

cardiologist

A

MD who has specialized in the study of the heart and its functions in health and disease

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4
Q

cardiomegaly

A

enlargement of the heart
-megaly: enlargement

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5
Q

CPU (what it is and what it is known as)

A

Central Processing Unit, known as the brains of the computer

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6
Q

cytoplasm

A

Surrounds the nucleus and fills the cells. Organelles are suspended in this. A jelly like substance.

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7
Q

dermatosis

A

inflammation of the skin

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8
Q

discrepency

A

lack of similarity between what is stated and what is found

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9
Q

-ectomy

A

removal, excision

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10
Q

endo-

A

within

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11
Q

epi-

A

above / upon

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12
Q

intra-

A

inner / inside / within

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13
Q

homeostasis

A

Internal environment of the body that is compatible with life. It is a steady state created by all the body systems working together to provide a consistent internal environment.

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14
Q

hyper-

A

excessive / beyond

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15
Q

hypo-

A

deficient / below / under

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16
Q

integrity

A

what is displayed by healthcare professionals; adhering to ethical standards or right conduct standards

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17
Q

lumen

A

opening of the intestines - AKA diameter

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18
Q

network (as it relates to computers)

A

what computers and output devices are all connected to; in order to have internet access, one must subscribe to an internet services provider (ISP), and a router to a modem

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19
Q

neurology

A

healthcare speciality that studies nerves, especially their role in communication to and from the brain; studies the diseases and disorders of the nervous system

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20
Q

pathology

A

study of disease

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21
Q

posteroanterior

A

direction from back towards the front

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22
Q

professionalism

A

courtesy and respect; tact and diplomacy; honesty, dependability, and responsibility; empathy and compassion; respect for individual diversity, personal boundaries

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23
Q

psychiatry

A

healthcare speciality that studies the brain and its effects on the body; study of diseases and disorders of nervous system as they affect the brain and behavior

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24
Q

-pathy

A

disease, process

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25
Q

rhinitis

A

irritation and swelling/inflammation of mucous membrane in nose

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26
Q

-scopy

A

process of viewing

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27
Q

superficial

A

nearer the surface

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28
Q

syndrome

A

group of signs and symptoms that occur together and are associated with it

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29
Q

types of communicators

A

passive: avoid
aggressive: dominate
passive aggressive
assertive: direct, honest, mindful while asserting your needs

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30
Q

Name the categories that computer hardware is divided into

A
  • input devices
  • output devices
  • internal components
  • secondary storage devices
  • network and internet access devices
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31
Q

Know the therapeutic communication techniques

A
  • reflection
  • neutral
  • silence
  • clarification
  • summarizing
  • restatement or paraphrasing
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32
Q

Know the structural organization of the body

A

cells - tissue - organ - organ system - organism

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33
Q

How does the letter (z) sound?

A

“x”

34
Q

What are the levels of Maslow’s Hierarchy of Needs and which ones are definiencies

A

Going from the bottom to the top
1: psychological (deficiency)
2: safety (deficiency)
3: love and belongingness (deficiency)
4: esteem (deficiency)
5: cognitive (growth)
6: aesthetic (growth)
7: self-actualization (growth)
8: transcendence (growth)

35
Q

Know what types of actions are considered unacceptable and unprofessional for a healthcare employee

A

Ms. Allen said this one would be easy to identify

36
Q

Know what duties are performed prior to opening the facility for the day

A

Prepare exam rooms, unlock cabinets, check/stock restrooms, perform quality control on lab equipment, temperature checks on refrigerators and freezers

37
Q

What are the common network security procedures?

A
  • encryption
  • firewall
  • virus protection
  • security risk analysis
  • audit trails
  • monitoring log-in
  • automatic log-off
  • access restrictions
38
Q

How do the letter (ph) sound?

A

“f”

39
Q

Know what signs and symptoms are.

A

signs: objective finding (high BP, fever, rash)
symptoms: subjective reports of disease (pain, itching)

40
Q

Know the word parts of a medical term and how to identify them.

A

combining form: “subjects”, wood root and respective vowel, gives the word its meaning

prefix: beginning of term (some words, not all)

suffix: end of term (some words, not all)

41
Q

What is the normal spacing for a business letter?

A

single line spacing

42
Q

Where should extra prescription pads be kept?

A

locked cabinet

43
Q

What does practice software allow you to do?

A

schedule, register new patients, billing, coding, and managing files

44
Q

What is the function of the mitochondrion?

A

Produces energy for the cell; “power plant”

45
Q

Know the common input and output devices of a computer area and what they do.

A

Input: keyboard, mice, pointing device, touchscreens, webcams, microphone, scanner, signature pads

Output: monitors, speakers, printers

46
Q

If a patient has stopped bleeding when they come into the facility, is this an emergent condition?

A

no

47
Q

Know what the predisposing factors for diseases are.

A
  • hereditary or genetic factors
  • age
  • gender
  • environment
  • lifestyle
48
Q

What is a scanner used for?

A

convert images to digital texts

49
Q

Know what is typically included in a business memorandum.

A

To, From, Date, Subject

Share within a facility that addresses one topic

50
Q

Know information that needs to be verified when the patient checks-in.

A
  • phone number
  • address
  • date of birth
51
Q

Know the types of verbal and nonverbal communication.

A

VERBAL
- oral or written words
- phone messages
- letters
- emails
- flyers

NONVERBAL
- body language
- expressive behaviors

52
Q

Know what proper body techniques are.

A

bend the knees and carry items close to the body

53
Q

Know what the purpose of each tissue type is - connective, epithelial, muscular, nervous

A

connective: supports and binds

epithelial: internal or external covering for organs

muscular: produces movement

nervous: cells produce transmission of information to control f(x)s

54
Q

What types of things would a criminal look for in a healthcare facility?

A

money, drugs,

55
Q

Know how dates are typed in a business letter.

A

Month Day, Year
mm/dd/yy

56
Q

What is the purpose of backing up a computer?

A

Backs up data against data loss. When computer data are compromised - errors, natural or human causes - data can be restored

57
Q

Know the immediate needs of a patient when they come to the facility.

A

where to go and what to do

58
Q

Know the positions of the body - prone and supine

A

prone = facing downward
supine = facing upward

59
Q

Know the barriers to communication and how we can overcome them.

A
  • environmental - privacy
  • internal - help to make comfortable
  • visual - audio recording, magnifier
  • hearing - printed materials
  • intellectual - functioning age materials
  • illiterate - pictures and models
  • non-english - translators
  • emotional - warm and caring environment
60
Q

Where should you keep operations manuals for equipment?

A

central location and available to all users
(fyi that some are available online)

61
Q

Know the body planes and what they divide.

A
  • sagittal - right and left
  • transverse or horizontal - top and bottom
  • frontal or coronal - front and back
62
Q

What information is in EMR software and what is the difference between EMR and EHR?

A

health related information, complaints, demographics

EMR: limited and related to Tx for one facility
EHR: shared information with other providers across multiple facilities

63
Q

Know the recommendations for exit routes.

A

marked exit signs

64
Q

What organs are in the cranial, pelvic, thoracic, and spinal cavities?

A

cranial: brain
pelvic: urinary bladder, gonads
thoracic: heart, lungs, esophagus, trachea, ribs, sternum, vertebrae
spinal: spinal cord and vertebrae

65
Q

How many spaces are between the closing of a letter and the sender’s typed name?

A

4 blank lines

66
Q

Know how to store vaccines in a refridgerator.

A
  • 36-46 degrees F
  • NOT next to a wall, door, or floor
  • NO food or beverages
  • make sure door is closed
67
Q

Know what stage and grade are as they relate to cancer.

A

stage = extent of cancer, size, and if it has spread; 0, I, II, III, IV, in situ, localized, regional, distant, unknown. TNM = size, # of lymph nodes that are impacted, metastasized

grade = how abnormal malignant cells look; scale of 1-2-3-4

68
Q

Know the types of diversity and what they pertain to.

nationality, race, cultural, ethnic, social

A

nationality = country of citizenship

race = same physical characteristics (skin color)

cultural = customs, norms, values, beliefs by a group of people

ethnic = common ancestry, culture, religion, traditions, languages

social = different from others, including lifestyle, religion, tastes, preferences

69
Q

Know what to do when you are at the front desk, on the phone and a patient walks in.

A

acknowledge the individual (within 30-seconds)

70
Q

Know what application software is designed to do.

A

AKA application, app, or application program; allows user or other applications to perform certain tasks.

a single program or a collection

71
Q

Know what kind of patients you remove from the reception area as soon as you can.

A

angry and hostile

72
Q

Where do you place new items that you receive (in the front, middle, back, or the the same stock)?

A

back

73
Q

Name self-boundaries as they relate to physical communication

A

physical = bubble

74
Q

What does inventory management involve and what is the goal?

A

ordering, tracking inventory, identifying quantity of product

goal is to have adequate supplies on hand

75
Q

What is active listening and can someone tell is you are actively listening or not?

A

a communication technique where you fully concentrate on what and how it is being said

show you are doing this through verbal messages (yes), nonverbal (eye contact and body positions)

76
Q

What is an audit trail as it relates to computer activity?

A

computer activity records used to monitor users’ actions within the software, including additions, deletions, viewing of electronic records

77
Q

What should you do when sending a fax?

A

send a cover letter and have the right fax number

78
Q

When writing a letter, how do you notate that someone other than the receiver got it also?

A

c:

79
Q

Know the different types of formatting for business letters.

A

full block: left justified

modified block: body and inside address are left justified while date, closing, signature are center justified

semi-block: body and inside address are left justified while date, closing, signature are right justified

80
Q

What forms do you compare to each other when an order is received?

A

purchase order (what was ordered) and packing slip (what merchandise was sent)

(Q1) MA 11: Intro to MA (1 decks)

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