Midterm Prep - Long Ans Flashcards

1
Q

What are the 4 different store layouts?

A

-Grid
-Loop
-Spine
-Free-Flow

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2
Q

What are the advantages of a grid layout?

A

cost-effective, easy to change, good traffic flow (perfect for a grocery store) (cheap and cheerful)

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3
Q

What are the disadvanages of a grid layout in stores?

A

-doesn’t allow for much creativity, kind of sheepherding them down the aisles like a grocery store

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4
Q

Why would you not use a grid layout in a store?

A

-consumer might autopilot
-wineries want to create a relationship and exp w customers; grid format doesn’t allow for creativity nor that consumer relationship without disrupting the traffic flow

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5
Q

What is a loop layout in a store?

A

a circle or square pathway with a central grouping of displays (like a duty free shop)

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6
Q

What are the adavtages to a loop layout in a winery?

A

Layout will expose customer to the most amount of merchandise compared to other layouts, experimental/different/unique, increases internal brand awareness (i.e. you come into NCTW for wine and see beer also for sale, or a new product)

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7
Q

What are the disadvantages for a loop layout in a winery?

A

land and space in wine country is $$$ + loop layout doesn’t maximize the space well, and is less flexible to change

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8
Q

What is the spine layout in a winery?

A

main aisle runs from front to back of store (runway down the middle with branches)

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9
Q

What are the advantages to a spine layout in the winery?

A

-end caps
-retail & customer interactions; encouraging consults
-allows customers to explore (the most other than free-flowing)

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10
Q

What are the disadvantages to the spine layout in a retail shop?

A

-uses the MOST square footage, better for “exploring” catergories

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11
Q

What is a free-flowing layout in a retail shop?

A

-most common (designers)
-move about more freely, encourages impulse buying

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12
Q

If you were designing a retail space, what store layout would you choose & why?

A

a spine layout; with a separation of cashier till and experience-led tasting bar
WHY: grid is not interactive enough (maze, boring), loop is boring and wastes most space, no place to stay or experience might feel rushed, free flow is purposeless- while SPINE allows focus on consultation and end caps for marketing
-1 cash till w/ checkout counter (with many local products and accessories as you wait in a single file line -think winners; impulse buying)
-1 tasting bar with multiple staff reps and mobile POS machines to help lead an experienced tasting with specific product recs

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13
Q

What are some things to remember while planning an event?

A

-identify event contingencies
-develop a sponsorship plan
-invite media/ wine writers
-create a program/plan/proposal
-risk management plan
-establish policies and procedures
-pr and marketing plan
-event budget

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14
Q

If you were launching a new wine; with direct B2C channel- what would you….

A

-retail/resto on site, farmers markets, private stores
-group sales (work, events, gifting)
-phone or online sales
-wine club subscription (direct to consumer)

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15
Q

If you were launching a new wine, what Indirect or B2B marketing strategies would you use?

A

-LCBO or other liquor boards
-restaurants

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16
Q

What are the types of channel conflicts?

A

-Vertical (manufact vs. wholesaler)
-Horizontal (in between two retailers served by same manufact)
-Multichannel (diff price in store vs online, winery vs LCBO)

17
Q

What does Vertical Channel conflict refer to?

A

Vertical Channel conflict is when there are different levels in the same channel; manufacturer vs wholesaler)

18
Q

What does Horizontal channel conflict refer to?

A

conflict within the same level with the channel; two retailers in the same manufacturer

19
Q

What does multichannel conflict refer to?

A

Multichannel conflict is between differemnt market channels like whenprices are different on online vs. instore

20
Q

What is vertical integration?

A

when a company owns or controls the suppliers, distributors and retail locations; controls supply chain; reduce costs and improve efficiencies-maximize profits; disadvantages: requires a lot of capital $$$ (i.e. APL total vertical integration)

21
Q

What are the two main segmenting cetegories? For those two; what are the sub catergories

A
  1. Customer Characteristics; psychographic, demographic, geographic, socioeconomic
  2. Buying situation; behavior, outlets, benefits, USAGE