Midterm/Final Flashcards
According to lectures, which one of the following is a characteristic of the communication process?
A. Communication has a content dimension.
B. Communication is ambiguous.
C. Communication is sender-oriented.
D. All of the above
E. A and B only
E. A and B only (communication has a content dimension, communication is ambiguous)
the individual meanings attached to symbols based on our own frames of references are known as
connotations
Which of the following interfere with effective listening? A. Multitasking B. Cultural Differences C. Listening too hard D. All of the Above. E. A and B only
All of the above (multitasking, cultural differences, listening too hard)
Mistaking a message as farther from out point of view than it really is called
contrast
In a speech on poverty in America, a speaker’s first main point is “Millions live in poverty.” The second main point is “Wages are too low.” The third main point is “A higher minimum wage will reduce poverty.” The organizational pattern used is
Problem-Cause Solution
Which principle of outlining requires each new level of structure to have at least two points? A. Simplicity B. Symbolization C. Discreteness D. Division E. None of the above
division
According to lectures, which of the following might produce groupthink?
A. High levels of conflict in the group
B. Insulation of the group from outside criticism
C. A “cautious shift” in the group
D. All of the above.
E. None of the above
Insulation of the group from outside criticism
According to the lectures, which of the following are suggestions for using text graphics as visual aids? A. Use phrases rather than sentences B. Have no more than four lines of text C. Use italic font for emphasis D. All of the above E. None of the above
Use phrases rather than sentences
You can make your speech more memorable by
using multiple channels to communicate
Which of the following are questions to ask when using examples for support?
All of the above (are the examples typical?, have we looked at enough examples? are thereany counter examples)
Which principle of outlining requires each point to be just one idea? A. Subordination B. Simplicity C. Symbolization D. Completeness E. None of the above
simplicity
Which of the following are suggestions for using visual aids?
A. Practice with you visual aids
B. Keep visual aids simple
C. Display visual aids for as long as possible
D. All of the above
E. A and B only
A and B only (practice with your visual aids, keep visual aids simple)
Which of the following characterizes are the integrative approach to conflict resolution?
A. Opponents are viewed as adversaries
B. Conflict is approached with a win-lose orientation
C. The focus is on interests, not positions
D. All of the above
E. A and B only
the focus is on interests, not positions.
Which of the following are steps in the reflective thought technique? A. Define the problem B. Analyze the problem C. Generate possible solutions D. Decide E. All of the above
All of the above (define the problem, analyze the problem, generate possible solutions, decide)
Which of the following are purposes of supporting material identified in lectures? A. Justify ideas B. Clarify ideas C. Add interest to the speech D. All of the above E. A and B only
All of the above (justify ideas, clarify ideas, add interest to the speech)