Midterm/Final Flashcards
According to lectures, which one of the following is a characteristic of the communication process?
A. Communication has a content dimension.
B. Communication is ambiguous.
C. Communication is sender-oriented.
D. All of the above
E. A and B only
E. A and B only (communication has a content dimension, communication is ambiguous)
the individual meanings attached to symbols based on our own frames of references are known as
connotations
Which of the following interfere with effective listening? A. Multitasking B. Cultural Differences C. Listening too hard D. All of the Above. E. A and B only
All of the above (multitasking, cultural differences, listening too hard)
Mistaking a message as farther from out point of view than it really is called
contrast
In a speech on poverty in America, a speaker’s first main point is “Millions live in poverty.” The second main point is “Wages are too low.” The third main point is “A higher minimum wage will reduce poverty.” The organizational pattern used is
Problem-Cause Solution
Which principle of outlining requires each new level of structure to have at least two points? A. Simplicity B. Symbolization C. Discreteness D. Division E. None of the above
division
According to lectures, which of the following might produce groupthink?
A. High levels of conflict in the group
B. Insulation of the group from outside criticism
C. A “cautious shift” in the group
D. All of the above.
E. None of the above
Insulation of the group from outside criticism
According to the lectures, which of the following are suggestions for using text graphics as visual aids? A. Use phrases rather than sentences B. Have no more than four lines of text C. Use italic font for emphasis D. All of the above E. None of the above
Use phrases rather than sentences
You can make your speech more memorable by
using multiple channels to communicate
Which of the following are questions to ask when using examples for support?
All of the above (are the examples typical?, have we looked at enough examples? are thereany counter examples)
Which principle of outlining requires each point to be just one idea? A. Subordination B. Simplicity C. Symbolization D. Completeness E. None of the above
simplicity
Which of the following are suggestions for using visual aids?
A. Practice with you visual aids
B. Keep visual aids simple
C. Display visual aids for as long as possible
D. All of the above
E. A and B only
A and B only (practice with your visual aids, keep visual aids simple)
Which of the following characterizes are the integrative approach to conflict resolution?
A. Opponents are viewed as adversaries
B. Conflict is approached with a win-lose orientation
C. The focus is on interests, not positions
D. All of the above
E. A and B only
the focus is on interests, not positions.
Which of the following are steps in the reflective thought technique? A. Define the problem B. Analyze the problem C. Generate possible solutions D. Decide E. All of the above
All of the above (define the problem, analyze the problem, generate possible solutions, decide)
Which of the following are purposes of supporting material identified in lectures? A. Justify ideas B. Clarify ideas C. Add interest to the speech D. All of the above E. A and B only
All of the above (justify ideas, clarify ideas, add interest to the speech)
Which of the following are principles of informative speaking identified in the lectures?
A. Relate new material to audience’s needs.
B. Associate new information with old information
C. Use multiple channels to communicate
D. All of the above
E. A and B only
All of the above (relate material to audience’s needs, associate new information with old information, use multiple channels to communicate)
Which fallacy assumes what is true for the individual is true for the group?
Fallacy of composition
Which fallacy attacks an arguer instead of attacking the argument?
Ad hominem
Which of these types of support can be used for proof? A. Factual examples B. Literal analogies C. Figurative analogies D. All of the above E. A and B only
A and B only. (Factual examples and literal analogies)
Which of the following factors might influence interpersonal attraction? A. Proximity B. Similarity C. Rewards D. All of the above E. A and B only
All of the above (proximity, similarity, rewards)
Hearing and listening refer to the same process
false
concrete language is easier to understand than abstract language
true
when verbal signals contradict non-verbal signals, people will usually believe the verbal signals
false
the meaning of a word depends on how it is used in a particular context
true
when using statistics, it is usually not necessary to cite your source
false
in most situations, handouts should be distributed at the beginning of a speech
false
hypothetical examples may be used to prove a point
false
a “cautious shift” is one way groups may go wrong.
true
two basic dimensions of credibility are trustworthiness and competence
true
inferential statistics describe a sample of a population
false
a unit of measurement is valid if used consistently
true
one disadvantage of autocratic decision making is that group members may not support a decision they did not participate in
true
in a topical outline subordinate points are part of the main point
true
the best informative speeches will employ as many statistics they can
false
the false choice fallacy assumes steps in one direction inevitably lead to further steps in that direction
false
most of the meaning in face to face interaction is communicated non-verbally
true
extemporaneous speeches are delivered with little preparation and few notes
false
group members should avoid conflict whenever possible
false
