Midterm - Concepts Flashcards
How is effective communication vital to success at work?
*More important than major
* #1 skill in job interviews/hiring
* #1 reason for termination
* 75-80% of workday
*Determines life or death in some occupations
What are some advantages to groups?
*Creative
*Accurate
*Productive
*Committed
*Division of labor
*Variety of viewpoints
*Maximizes strengths and minimizes weaknesses
What are some disadvantages of groups?
*Social loafing
*Disagreements and personal conflicts
*Logistical problems
*Takes longer to make decisions and finish tasks
*Grouphate
What are the differences between groups and teams?
Individual vs. teamwork. A group is individuals working together to complete a task, usually the task is divided between each individual. A team implies that everyone is working together to complete the task.
What are some characteristics of successful teams?
*Cohesiveness
*Competence
*Commitment
*Collaboration
*Standard of excellence
What are the 5 stages of the group process?
- Forming
- Storming
- Norming
- Performing
- Adjourning
What are the 3 types of charges?
- Outside
- Inside
- Combination
What are some purposes of an introduction?
*Gain attention/interest
*Reveal topic
*Establish credibility/goodwill
*Preview body
What are the advantages to using PowerPoint or Slides?
*Clarity
*Interest
*Retention
*Credibility
*Persuasiveness
What are the rules for effective PowerPoint or Slides?
*Limit amount of text
*Use fonts efficiently
*Use color efficiently
*Use images strategically
*Use simple, appealing design
What are some ways to reduce speech anxiety?
*Experience
*Preparation
*Practice
*Visualization
*Positive thinking
What does a group leader do?
*Guide group
*Plan ahead
*Encourages
*Keeps on task
*Mediates when necessary
What does a group member do?
*Participates
*Coordinates tasks
*Communicates tasks
