Midterm Flashcards

1
Q

Situation analysis

A

The situation analysis should be thought of as an unbiased assessment of what’s happening now. It is a fact-finding mission.

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2
Q

marketing concept

A

the philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition

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3
Q

four Ps

A

Product, Price, Place, Promotion

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4
Q

ad research

A

a specialized form of marketing research conducted to improve the efficiency of advertising

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5
Q

ethnography

A

the scientific description of the customs of individual peoples and cultures

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6
Q

SWOT analysis

A

strengths, weaknesses, opportunities, threats

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7
Q

primary research

A

Info you construct yourself (surveys, focus groups, etc.)

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8
Q

secondary research

A

Info that has been previously gathered by others. Always start with first to see if what you need is already available.

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9
Q

features

A

surface statements about your product. capabilities and explanation of what product does

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10
Q

benefits

A

how this product can help you and make your life better

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11
Q

integrated marketing communication

A

Tools: PR, Advertising, Sales Promotion, Direct Marketing, Interactive Marketing, Personal Selling
Speaking to the consumers with a consistent voice

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12
Q

demographics

A

age, gender, income, education, marital status, occupation

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13
Q

psychographics

A

lifestyles, product usage, media usage

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14
Q

quantitative research

A

Broader, numerical info that is statistically reliable and projectable

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15
Q

qualitative research

A

In-depth, non-numeric info. Consumer’s attitudes, feelings, beliefs. Attempts to find out why.

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16
Q

problems/opportunities

A

bridge from your situation analysis to your objectives and strategies.

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17
Q

elements of good objectives

A

measurable, realistic, timely

18
Q

marketing communication strategy

A

the “promotion” part of the “marketing mix” or the “four Ps”: price, place, promotion, and product. It can also refer to the strategy used by a company or individual to reach their target market through various types of communication

19
Q

positioning

A

An effort to influence consumer perception of a brand or product relative to the perception of competing brands or products. Its objective is to occupy a clear, unique, and advantageous position in the consumer’s mind.

20
Q

branding

A

Found a need and made a promise to consumers.

A brand is a collection of perceptions in the mind of the consumer.

21
Q

brand equity

A

the commercial value that derives from consumer perception of the brand name of a particular product or service, rather than from the product or service itself

22
Q

segmentation approaches

A

aimed marketing to target specific segments of an overall market using demographics and psychographics

23
Q

relationship marketing

A

a facet of customer relationship management (CRM) that focuses on customer loyalty and long-term customer engagement rather than shorter-term goals like customer acquisition and individual sales

24
Q

media objectives

A

reach, frequency, gross impressions, GRPs(Gross Rating Point) TRPs(Television rating point), etc.

25
Q

media strategy

A

Plan of attack, how to accomplish your objectives.

26
Q

media tactics

A

Actual executions, making the plan come to life.

27
Q

creative strategy

A

explains how the advertising campaign will meet the advertising objectives of the business

28
Q

strategic focal point

A

key message

29
Q

physical/psychological continuity

A

physical: something in each ad that leaves a similar impression (slogan, tagline, trade characters)
psychological: unify the way people think about their advertising (similar theme, image, tone or attitude)

30
Q

preemptive claim

A

making something unique to your brand that is inherently ubiquitous to the category

31
Q

media scheduling patterns

A

the pattern of advertising timing, represented as plots on a yearly flowchart

32
Q

global marketing

A

important for products that have universal demand, such as food and automobiles.

33
Q

special markets

A

global, african american, hispanic, asian, lgbt

34
Q

sales promotion

A

The use of any incentiveby a manufacturer to induce the trade(wholesalers and retailers) and/or consumersto buy a brand and to encourage the sales forceto aggressively sell it.

35
Q

branded entertainment

A

an entertainment-based vehicle that is funded by and complementary to a brand’s marketing strategy. Ultimately, the content gives the brand an opportunity to connect with its audience in a unique, engaging way

36
Q

buzz marketing

A

a term used in viral marketing—is the interaction of consumers and users of a product or service which amplifies or alters the original marketing message. This emotion, energy, excitement, or anticipation about a product or service can be positive or negative.

37
Q

cause-related marketing

A

cooperative efforts of a for-profit business and a non-profit organization for mutual benefit

38
Q

concurrent testing

A

research that takes place while the campaign is running in the market place.

39
Q

posttesting

A

specialized field of marketing research that determines an ad’s effectiveness based on consumer responses, feedback, and behavior

40
Q

guerrilla marketing

A

appropriate for companies that, relative to the competition, are too small to launch offensive or flanking moves

41
Q

KPI

A

key performance indicator, measurable value that demonstrates how effectively a company is achieving key business objectives