Midterm Flashcards

1
Q

Channels

A

The route travelled by the message and the means of transportation

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2
Q

Internal noise

A

Thoughts and feelings that compete for attention and interfere with the communication process.

Note: daydreaming thinking in your head

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3
Q

External noise

A

Sights, sounds, and other stimuli that draw people’s attention away from the message

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4
Q

Complementary feedback

A

A message that signals agreement about who is in control

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5
Q

Symmetrical feedback

A

A message that signals disagreement about who is in control

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6
Q

Why do we talk to strangers on planes and buses?

A

To meet social needs

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7
Q

Interpersonal communication

A

Informal interaction between two people who have an identifiable relationship with eachother

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8
Q

Constructed messages

A

Messages that are formed carefully and thoughtfully when our known scripts are inadequate for the situation

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9
Q

Spontaneous expressions

A

Messages spoken without much conscious thought

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10
Q

Scripted message

A

“I’m fine thanks”

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11
Q

Prejudice

A

Judging a person based on the characteristics of a group to which the person belongs without regard to how the person may vary from the group characteristic

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12
Q

Self concept

A

The perception we have of our skills abilities knowledge competencies and personality traits

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13
Q

Uncertainty reduction

A

Communication theory that explains how individuals monitor their social environment to know more about themselves and others

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14
Q

Self perception

A

The overall view we have of ourselves which includes both our self concept and self esteem

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15
Q

Discrimination

A

Acting differently toward a person based on prejudice

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16
Q

Self fufilling prophecy

A

An accurate perception of a scale characteristic or situation that leads to behaviors that perpetuate that false perception as true

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17
Q

Stereotype

A

Exaggerated or oversimplifies generalization used to describe a group

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18
Q

Improving our perception of others

A

1) question the accuracy of your perceptions
2) Chose to use conscious processing as you get to know people
3) seek more information to verify perceptions
4) realize that your perception of a person will change over time
5) Seek clarification respectfully by perception checking

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19
Q

Which is not a good thing to do?

A

Trust your first impression

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20
Q

Self esteem

A

The evaluation we make about our personal worthiness based on our self concept

21
Q

What 3 things effect what we pay attention to

A

Needs interests expectations

22
Q

Self talk

A

The internal conversation we have with ourselves in our thoughts

23
Q

Power distance

A

The extent to which members of the culture expect and except the power will be equally or unequally

24
Q

Altruism

A

I display of genuine and unselfish concern for the welfare of others

25
Q

Egocentricity

A

A selfish interest in one’s own means to the exclusion of everything else

26
Q

Collectivist cultures

A

Cultures that value communication collaboration shared interest harmony the public good and avoiding embarrassment

27
Q

Culture shock

A

Psychological discomfort when engaging a new cultural situation

28
Q

Coculture

A

A group consisting of a smaller number of people who hold common values beliefs attitudes and customs that different from those of the dominant culture

29
Q

Denotation

A

The direct explicit meaning of a word and a dictionary or language community

30
Q

Connotation

A

Feelings are evaluations associated with the word

31
Q

Concrete language

A

Words that clarifies semantic meaning by appealing to the senses

32
Q

True or false jargon and slaying are appropriate and my situation?

A

False

33
Q

What are the three characteristics of language

A

Arbitrary abstract and changes over time

34
Q

Speech communities

A

Smaller groups that speak a common dialect

35
Q

Lexicon

A

The collection of words and expressions in a language

36
Q

Idiolect

A

Our own personal simple system that includes our active vocabularies and our unique pronunciations grammar and syntax

37
Q

Idioms

A

Expressions who’s meanings are different from the literal meanings associated with the words in them

38
Q

Specific language

A

Precise words that clarify semantic meaning by narrowing what is understood from a general category to a particular item our group within it

39
Q

Mindfulness

A

Paying attention to what is happening at any given moment during a conversation

40
Q

Nonverbal communication

A

All the messages we send in ways that transcend spoken or written words

41
Q

Emoticons are nonverbal true or false

A

False

42
Q

Cheerful spotting you’ve met can replace words?

A

True

43
Q

It is polychromic when we have plans to be out to dinner right on time

True or false?

A

False

44
Q

Emblems

A

Gestures that substitute entirely for words or word

45
Q

Posture

A

How we position and move our body

46
Q

Paralanguage

A

The voice part of a spoken message that goes beyond the actual words

47
Q

Vocalized pauses

A

Extraneous sounds or words that interrupt fluent speech

48
Q

Voice quality

A

The sound of a person’s voice that distinguishes it from others

49
Q

Territorial space

A

The physical space over which we claim ownership