Midterm Flashcards

1
Q

System thinking

A

Way of monitoring entire system by viewing multiple inputs being or transformed to produce outputs while continuously gathering feedback

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2
Q

Competitive advantage

A

Feature of product that sets above other companies

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3
Q

Business intelligence

A

Info collected from multiple sources to analyze patterns, trends, and relationships for strategic decision making

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4
Q

SWOT

A

Strength. Weakness. Opportunities. Threats

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5
Q

Porters five forces

A

Analyzes competitive forces within the environment which company operates to asses the potential for profitability in an industry

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6
Q

Operational level

Day to day

A

Employees develop, control and maintain core business activities required to run day to day operations

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7
Q

Efficiency MIS metrics

A

Measures performance of MIS

  • transactional speed
  • system availability
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8
Q

Key performance indicators

A

Qualifiable metrics with company uses to evaluate progress toward critical success factors

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9
Q

Streamlining

A

Improves business process efficiencies by simplifying or eliminating unnecessary steps

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10
Q

E commerce

A

Buying and selling of goods and services over the Internet

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11
Q

EBusiness

A

Includes eCommerce along with activities related to Internet and external business operations

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12
Q

Trade mark

A

Distinctive mark

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13
Q

Information ethics

A

Govern ethical and moral issues arising from development and use of information

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14
Q

Information security

A

Protect info from accidental misuse of personal info of an organization

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15
Q

Structured decisions

A

Also considered operational. Made frequently and are almost repetitive in nature, short term business strategies

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16
Q

Managerial levels

Middle of triangle

A

Employees continuously evaluating company operations to hone firms abilities to identify, adapt and leverage change

17
Q

Effectiveness

A

Measure impact of MIS has on business process and activities
- customer satisfaction

18
Q

Transactional info

A

Encompasses all the info contained within a single business process or unit of work

19
Q

Streamlining

A

Improves business process efficiencies by simplifying or eliminating unnecessary steps

20
Q

E commerce

A

Buying and selling of goods and services over the Internet

21
Q

EBusiness

A

Includes eCommerce along with activities related to Internet and external business operations

22
Q

Information property

A

Protect property that is primarily part of mental creativity rather than physical

23
Q

Copyright protect expensive ideas

A

Fixed
Original
Creative

24
Q

EPolicies

A

Policies and procedures that address the info management along with ethical use of computers and Internet in business environment

25
Q

Virus

A

Software written with malicious intent

26
Q

Worm

A

Spreads from filetofile. And computer to computer