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Midterm Flashcards

0
Q

An increase in which of the following is needed for all workers in today’s society to receive higher paying jobs?

A

C. Educating and training

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1
Q

As presented in the segment, workplace technology does NOT allow people to work in which of the following ways?

A

B. More cautiously

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2
Q

Which of the following forms of communications make it easier to talk with people anywhere in the world?

A

A. Phone systems

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3
Q

Which of the following is NOT an example of e-commerce?

A

D. Mail-order catalogs

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4
Q

Xerox first introduced copiers in what year?

A

A. 1959

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5
Q

Which of the following is a component of a computers hardware?

A

B. Printer

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6
Q

What are the two types of computer software?

A

D. Application and system software

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7
Q

Which of the following is an example of system software?

A

C. Mac OS X

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8
Q

Which of the following is NOT a commonly used output device?

A

A. Keyboard

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9
Q

Which of the following is an example of an integrated software package?

A

B. Inventory software

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10
Q

Networks enable users to do all EXCEPT which of the following?

A

B. Search the Internet and view websites

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11
Q

Which of the following is a network defined to serve a town or city?

A

D. Metropolitan Area Network (Man)

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12
Q

Which of the following is the worlds largest network?

A

A. The Internet

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13
Q

Which of the following is NOT an example of a web browser?

A

B. Microsoft Outlook

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14
Q

Which of the following is NOT a benefit of the Internet?

A

A. Difficult to use

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15
Q

According to the presentation, how are businesses classified?

A

B. Work activities the business performs

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16
Q

Which of the fowling is an example of a producer?

A

C. Mine

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17
Q

Which of the following is NOT an example of a processor?

A

B. Automobile factory

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18
Q

Which of the following is an example of a service firm?

A

D. Landscape company

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19
Q

Which of the following is NOT a business department mentioned in the presentation?

A

D. External relations

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20
Q

Which of the following NOT a step of the employment process in the Human Resources department according to he presentation?

A

D. Negotiate salary and benefits of new hires

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21
Q

Which of the following is NOT a role of the Human Resources department plays when helping orient employees?

A

D. Analyzing new employee morale

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22
Q

Evaluating employee performance helps with all of the following EXCEPT?

A

B. Sick leave

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23
Q

Which of the following is NOT a level of Maslow’s hierarchy of needs?

A

C. Personal interest

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24
Q

Which of the following is NOT a function of management?

A

A. Analyzing

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25
Q

Name the 6 types of businesses that were discussed in class:

A
  1. Producers
  2. Processors
  3. Manufactures
  4. Intermediaries
  5. Service firms
  6. Non- profit organizations
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26
Q

According to the presentation, why is the Finance and accounting department important to a business?

A

B. Business cannot exist without cash flow

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27
Q

Items of value owned by a business are known as which of the following?

A

A. Assets

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28
Q

Which of the following is NOT a responsibility of the Finance department?

A

D. Establishing external relations

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29
Q

Which of the following is NOT a source of funding?

A

D. Decreasing owner contributions

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30
Q

What are the 2 main types of financial statements?

A

Balance sheet and income statement

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31
Q

Which of the following is NOT a component of the marketing mix?

A

D. Perception

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32
Q

Which of the following are the activities used to persuade consumers they need a product?

A

C. Promotion

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33
Q

Which of the following is NOT a stage of the product life cycle?

A

C. Evaluation

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34
Q

Which of the following correctly lists the needs of consumers which she be attempted to be met?

A

A. Physical, social, psychological

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35
Q

Which of the following is NOT a role of production and distribution in a company?

A

C. Marketing

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36
Q

What are the 4 saves of the Product Life Cycle?

A

Stage 1- introduction
Stage 2- growth
Stage 3- maturity
Stage 4- decline

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37
Q

Which of the following is NOT an example of an organization?

A

C. A group of friends

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38
Q

Which of the following is an example of an operative employee?

A

D. Assembly line worker

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39
Q

Which of the following is the correct order or organizational levels?

A

A. Operative employees, supervisors, middle managers, top management

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40
Q

Which type of business produced goods by changing raw foods into a more finished form?

A

C. Processors

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41
Q

Which of the following is an example of a non-profit organization?

A

B. Salvation Army

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42
Q

The employment process is carried out by which department?

A

D. Human resources

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43
Q

Intrinsic motivation occurs internally and includes enjoyment and accomplishment

A

A. True

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44
Q

Group training gives employees hands-on practice with supervision?

A

B. False

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45
Q

A system used to record, classify, summarize and report the financial position of a business is known as which of the following?

A

C. Accounting

46
Q

Which of the following is the goal of the finance department?

A

D. Determining the use of company resources and funds

47
Q

The focus of the maturity stage (stage 3) in the product life cycle is to build customer satisfaction and recognize entering the market

48
Q

Psychological needs are those for necessities such as safety, security and health

49
Q

Which of the following is NOT one of the moods of transportation distribution typically uses for transportation?

50
Q

Name three examples of peripheral devices that can be shared on a network

A

-printers, scanners, and fax machines

51
Q

True or false: A WAN spans distances measured in miles

52
Q

In order for two devices to co my I care successfully they must have at least one ______ in common

53
Q

Novell Netware is an example of a

A

Network operating system or NOS

54
Q

Which of the following does NOT describe word processing?

A

D. Editing graphics

55
Q

Which of the following is NOT tab on the Ribbon?

A

D. Comments

56
Q

The option to print a document is found in which location?

A

A. Backstage view

57
Q

Which group on the Home Tab holds the command for lasting text which has been copied?

A

A. Clipboard

58
Q

The number of pages and word count on a document can easily be found o. Which of the following?

A

D. Status bar

59
Q

To create a macro, which tab much be added to the ribbon?

A

C. Developer

60
Q

To customize the Ribbon to include another tab, which of the following should be clicked in backstage view?

A

B. Options

61
Q

You want to add a page number to the bottom of each page to your document, which tab holds the command for this task?

62
Q

You are proofreading a paper for your friend and would like to insert a comment. Which of the following tabs holds for this command?

63
Q

The commands to create labels are located on which of the following tabs?

A

B. Mailings

64
Q

Which of the following tabs on the Ribbon holds the commands for viewing the ruler, grid lines and navigation pane?

65
Q

Which of the following tabs on the ribbon holds the commands for viewing non-printing characteristics?

66
Q

Which of the following groups of tabs holds the command for inserting a page break?

A

C. Page layout and insert

67
Q

The command to add a chart to a document is located in which of the following groups of the insert tab?

A

B. Illustrations

68
Q

Which of the following is the area at the top of the program window which holds items such as the quick access toolbar and the title of the program?

A

C. Title bar

69
Q

Which of the following is NOT one of the parts of a business letter?

A

C. Executive summary

70
Q

Business letter and memos should be written using the same tone

71
Q

Letterhead allows a letter to be more professional because it designates the letter is a _____ document

A

D. Official

72
Q

Most letter or mats require single spacing

73
Q

Memos are commonly used to ___ or ___

A

D. Inform, persuade

74
Q

____ memos state policies or procedures the writer wishes the reader to follow

A

A. Directive

75
Q

_____ memos are sent in rap since to a question or information request

A

C. Response

76
Q

___memos are used to report on inspection and procedures

A

B. Field report

77
Q

___ memos are usually sent from a worker to a supervisor after returning from a business trip

A

D. Trip report

78
Q

Cover letters should be modified to each specific position

79
Q

Which résumé method should be used if you have a stable work history and each job makes a logical sequence toward the position you are seeking?

A

A. Chronological

80
Q

Adding personal info to a résumé is appropriate

81
Q

How many paragraphs should a cover letter have?

82
Q

A résumé outlines a persons

A

D. Qualifications

83
Q

___ are preset forms offered by various word processing programs

A

C. Templates

84
Q

Which résumé method accentuates responsibilities and capabilities of positions held

A

B. Targeted

85
Q

Community involvement and volunteer activities are appropriate to include in a résumé

86
Q

When listing education, you should lost institutions chronologically starting with the

A

C. Most recent

87
Q

Which of the following is NOT one of the four steps to document creation?

A

A. discussion

88
Q

Which type of messages should be written yahoo for the direct approach?

A

D. Positive messages

89
Q

Which of the following is NOT an example of graphics which can be used in a quieter document?

A

B. Photographs

90
Q

Negative messages should use positive words rather than negative words

91
Q

Memorandum format is used for which types of communication?

A

D. Intra-office communication

92
Q

Which of the following ways of organizing information requires arranging the information in logical order?

A

D. Sequentially

93
Q

Which of the following organizational patters is also knows as “front loading”?

A

D. Inverted pyramid

94
Q

Which of the following organizational patterns is characterized by listing the information by cause and effect?

A

C. Deductive reasoning

95
Q

Which of the following organizational patterns involves ranking information from most important to least important?

A

A. Priority sequence

96
Q

Which of the following organizational patterns is commonly seen and used in newspaper articles?

A

D. Inverted pyramid

97
Q

Which of the following is NOT a way information was obtained and processed before technological advances in the workplace?

A

B. Fax machines

98
Q

Which of the following is a way computers benefit the workplace?

A

C. Increasing professionalism

99
Q

Which of the following is the physical Component of a computer?

A

D. Hardware

100
Q

Brain of the computer

101
Q

NOT one of the 3 main types of networks

A

A. Rural Area Network (RAN)

102
Q

Largest network

A

C. The Internet

103
Q

Which part of the report answers the question question of what will be covered as well as outlining any goals or objectives of the author?

A

A. The introduction

104
Q

Which of the following is NOT something the terms of reference section of a business report aims to accomplish?

A

C. Where the information came from

105
Q

Type of newsletter?

A

A. Brochures

106
Q

First page of a report?

A

Title page

107
Q

All sections of a report

A

Table of contents

108
Q

Template format depends on the intended use of the template

109
Q

Templates are most efficient when the format is complicated

110
Q

Magazines and newspaper templates may vary slightly from issue to issue

111
Q

In what setting are memorandum templates most commonly used?

A

C. Workplaces

112
Q

The use of templates allows for ___ in appearance

A

D. Uniformity

113
Q

Calendar templates are One Of the least common templates used

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