Midterm Flashcards

0
Q

Unwelcome sexual conduct that has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment is called …..

A

Sexual Harrassment

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1
Q

Permits employer to use religion, age, sex,or national origin as a factor in its employment practices when reasonably necessary to normal operation of that particular business

A

Bona Fide Occupational Qualification

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2
Q

Process of determining and reporting pertinent information relating to the nature of a specific job is called ….

A

Job Analysis

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3
Q

Process of structuring work and designating the specific work activities of an individuals or group of individuals to achieve certain organizational objectives called ….

A

Job Design

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4
Q

Process of seeking and attracting a pool of people from which qualified candidates for job vacancies can be chosen is called ….

A

Recruiting

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5
Q

Introduction of new employees to the organizatio, work unit, and job is called ….

A

Orientation

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6
Q

Learning Process that involves the acquisition of skills, concepts, rules, or attitudes to increase employee performance is called ….

A

Training

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7
Q

Written synopsis of the nature and requirements of a job and explains, in written form, what the job is called, what it requires to be done, where it is to be done, and how it is to be done is called ….

A

Job Description

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8
Q

The process of choosing from among available applicants the individuals who are most likely to successfully perform a job is called ….

A

Selection

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9
Q

The right of all people to work and to advance on the basis of merit, ability, and potential is referred to as ….

A

Equal Employment Opportunity

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10
Q

Intentional discrimination: treating one class of employees differently from other employees is called ….

A

Disparate Treatment

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11
Q

EEOC stands for ….

A

Equal Employment Opportunity Commission

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12
Q

Gives disabled persons sharply increased to access to service and jobs

A

The Americans With Disabilities Act

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13
Q

Enables qualified employees to take prolonged unpaid leave for family and health-related reasons without fear of losing their jobs

A

Family and Medical Leave Act

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14
Q

Is where a situation occurs in which proportion of minorities and women employed by an organization equals proportion in organization’s relevant labor market

A

Employment Party

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15
Q

is where a situation occurs in which proportion of minorities and women employed in various occupations within an organization is equal to their proportion in organization’s relevant labor market

A

Occupational Party

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16
Q

is the practice of having fewer minorities or females in a particular job category than would reasonably be expected when compared to their presence in relevant labor market

A

Underutilization

17
Q

Process of determining the human resource needs of an organization and ensuring that the organization has the right number of qualified people in the right jobs at the right time is called ….

A

Resource Planning

18
Q

Thoroughly examining internal practices and procedures and measuring them against the ways other successful organizations operate is called ….

A

Benchmarking

19
Q

Five challenges for today’s Human Resource Managers are :

A
Diversity in workforce
Result of changes in government requirements
Organizational structures
Technology
Management approaches
20
Q

Key Human Resources challenges facing global corporations

A

Cultural differences
Compliance with data-privacy regulations
Varying economic conditions across countries
Time zone differences
Legal environment and International Compliance

21
Q

Organizations face new regulations routinely issued in areas of :

A

Safety and health
Equal employment opportunity
Pension reform and Quality of work life

22
Q

For the future, Human resource manager need to :

A

Overcome negative impressions and biases sometimes associated with this field
Become well-rounded business people
Understand business complexities and strategies

23
Q

What are some of the impacts HR managers have on organizational Performance

A

Reducing necessary overtime expenses, staying on top of absenteeism, eliminating wasted time by employees with sound job design, minimizing employee turnover and unemployment benefit costs

24
Q

Job analysis methods include :

A

Observation
Interviews
Questionnaires

25
Q

What are the advantages of job specialization

A

Fewer skills required per person
Increases proficiency through repetition and practice of same skills
More efficient use of skills by primarily utilizing each employees best skill
Low wages due to the ease with which labor can be substituted
More conformity in the final product or serive
Different tasks performed concurrently

26
Q

What are three problems when conducting interviews

A

Personal Preferences
Biases
Prejudices

27
Q

What are three main types of references to check

A

Personal
School
Past employees

28
Q

External sources of recruiting employees include ….

A
Advertising 
Employment agencies 
Temporary agencies
College job fairs 
Employee references
29
Q

Human Resource Main Functions

A
Human Resource Planning, Recruiting, and Selection 
Human Resource Development 
Compensation and Benefits
Safety and Health 
Employee and Labor Relations
Human Resource Research
30
Q

Activities designed to provide for and coordinate the human resources of an organization traditionally referred to as personnel management is called ….

A

Human Resources

31
Q

Tasks and duties performed in large and small organizations to provide for and coordinate human resources are called ….

A

Human Resources Functions

32
Q

Person who devotes a majority of working time to human resource issues, but doesn’t specialize in any specific area is called ….

A

Human Resources Generalist

33
Q

Laying off large members of managerial and other employees is called ….

A

Downsizing

34
Q

Person specially trained in one or more areas of human resource management is called ….

A

Human Resource Specialist

35
Q

Subcontracting work to an outside company that specializes in that particular type of work is called ….

A

Outsourcing

36
Q

What are some advantages of external sources of employees :

A

Pool of talent much larger in comparison to internal
External hires may bring new insights and perspectives
Often cheaper and easier to higher technizal, skilled, or managerial people outside

37
Q

What are some disadvantages of external sources of employees :

A

Attracting
Contacting
Evaluating potential employees is more difficult
Need adjustment or orientation period
Recruiting from outside may cause morale problems among current employees

38
Q

Environmental factors that affecting human resources :

A

Changes in workforce
Government influences
Competition
General economic conditions

39
Q

4 Steps in the Human Resources Planning Process :

A

Determine impact of organizational objectives
Define the skills and expertise required to meet objectives
Determine additional human resource requirements in light of current human resources
Develop action plans to meet the anticipated human resource needs

40
Q

Linking Human Resources Planning to Business Strategy :

A

Be familiar with the business strategy
Ensure that all traditional human resource programs are satisfying
Identify the human resource implications of the organizations business
Identify those human resource issues that may affect business objectives

41
Q

Job analysis activities :

A

First row down : Job definition, job redesign, recruitment, selection
Second row down :Employer safety, career counseling, training, orientation
Third row down : Performance appraisal , compensation