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CIS > Midterm > Flashcards

Midterm Flashcards

0
Q

Information

A

Data that has been organized to have meeting to the recipient eg GPA

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1
Q

Data

A

Elementary description of things

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2
Q

Knowledge

A

Data or information that has been organized and processed to convey understand eg. Hiring students with GPA only over 3.5

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3
Q

CBIS

A

Computer based informational system

Uses computer technology to perform some or all of it’s intended tasks

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4
Q

App

A

Computer program designed to support a specific task or business process

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5
Q

BI

A

Business intelligence

Provides computer based support for complex non routine decisions particularly for middle managers and knowledge workers

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6
Q

IS

A

Information system

Local lefts processes store analyzes and disseminates information for a specific purpose

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7
Q

ESs

A

Expert systems- attempt to duplicate the work of human experts by apying reasoning capabilities knowledge and expertise within a specific domain

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8
Q

FAISs

A

Functional area info systems

Support a particular functional area within the organization

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9
Q

ERP

A

Enterprise resource planning systems

ISs that correct a lack of communication among the FAISa by tightly integrating functional area ISs via a common database

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10
Q

IT infrastructure

A

IT components plus IT services

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11
Q

Informed user

A

A person knowledgable about info systems and info technology

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12
Q

Knowledge workers

A

Lawyers engineers accountants etc people who create information and knowledge in their field which they integrate into their business

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13
Q

OASs

A

Office automation systems
Typically support clerical staff, lower and middle managers, knowledge workers to develop documdnts schedule resources and communicate

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14
Q

TPS

A

Transaction processing system
Supports the monitoring,collection, storage and processing of data from the organizations basic business transactions each of which generates data

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15
Q

Three types of business pressures

A

Market pressure, technology pressures, societal legal political pressures

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16
Q

Five competitve forces by porter

A

Threat of new competitors, bargaining power of supiers, bargaining power of customers, threat of substitute products or services, rivalry among existing firms in the industry

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17
Q

Five strategies to combat five competitve forces to achieve competitve advantage

A

Cost leadership strategy, differentiation strategy, innovation strategy, operational effectiveness strategy, customer orientation strategy

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18
Q

Alignment

A

Integration of IT with the strategy mission and goals of the organization

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19
Q

Six characteristics of effective alignment

A
  • view it as engine of information that transforms the business
  • view customers and customer service as supremely important
  • rotate business and it professionals across departments and job functions
  • provide clear overarching goals for all employees
  • ensure that it emotes understands how company makes or loses money
  • create a vibrant and inclusive community culture
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20
Q

Competitive forces model

A

Business framework devised by Michael porter that analyzes competitiveness by recognizing five major forces that could endanger a company’s position

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21
Q

Digital divide

A

Gap between those who have acess to informations and communications technology and those who don’t

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22
Q

Entry barrier

A

Product or service feature that customers expect from organizations in a certain industry - an organization trying to enter this market must provide this product or service at a minimum to be able to compete

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23
Q

SISs

A

Strategic information systems
Help organization gain a competitve advantage by supporting it’s strategic goals and or increasing performance and productivity

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24
Q

Value chain model

A

Shows the primary activities that sequentially add value to the profit margin -also shows the support activities

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25
Q

Three different ways that organizations use BI

A

Developments if a few related BI applications
Development of infrastructure to support enterprise wide BI
Support for organizational transformation

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26
Q

ROI

A

Return in jnvestment

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27
Q

KPI

A

Key performance indicators

28
Q

CPM

A

Corporate performance management

Manages KPI, ROI, overhead and operational costs

29
Q

Data mining

A

Searching for valuable business information in a large database data warehouse or data Mary

30
Q

DSS

A

Decision support systems
BI systems that combine models and data in an attempt to solve semi structures and unstructured problems with extensive user involvement

31
Q

Models

A

Simplified abstractions of reality

32
Q

OAP

A

Online analytical processing or multidimensional data analysis
A set of capabtiiss for icing and dicing data using dimensions and measures associated with the data

33
Q

Productivity

A

The ratio between inputs to a process and the outputs from that process

34
Q

Reality mining

A

Extraction by analysts of information from the usage patterns of mobile phones and other wireless devices

35
Q

Mashup

A

Takes different content from a number of other websites and mixes them together to create a new kind of content

36
Q

Aggregators

A

Website that post collections of content from the web ex job listings

37
Q

Net casting

A

Distribution of digital media via syndication feeds for playback on digital media players and personal computers

38
Q

RSS

A

Really simple syndication

Getting info when you want without having to surf thousands of websites

39
Q

B2E

A

Business to Employee electronic commerce

Using electronic commerce to internally provide information and services to it’s employees

40
Q

Buy side marketplace

A

B2b model in which organizations buy needed products or services from other organizations electronically often through a reverse auction

41
Q

Channel conflict

A

Alienation of existing distributors when a company decides to sell to customers directlynonline

42
Q

Clicks and mortar

A

Both digital and physical

43
Q

Cybersquatting

A

Registering domain names in the hope of selling them later at a higher price

44
Q

Disintermediation

A

Elimination of intermediaries in electronic commerce

45
Q

Egovernment

A

Use of electronic commerce to deliver information and public services

46
Q

Electronic marketplCd

A

Where many buyers and many sellers conduct electronic business activities

47
Q

E procurement

A

Purchasing by using electronic support

48
Q

Forward auctions

A

Auctions that sellers use as a selling channel to many potential buyers - highest bidder wins the items

49
Q

Group purchasing

A

Aggregation of purchasing orders from many buyers so that a volume discount can be obtained

50
Q

Multichannel one

A

Process in which a company integrates it’s online and offline channels

51
Q

Permission marketing

A

Method of marketing that asks consumers to give their email to voluntarily accept online advertising and email

52
Q

Public exchanges

A

Electronic marketplace in which there are any sellers and many buyers and entry is open to all; it ks frequently owned and operated by a third party

53
Q

Reverse auctions

A

Actions in which one buyer usually an organization seeks to buy a product or a service and suppliers submit bids; lowest bidder wins

54
Q

Sell side marketplace

A

B2b model in which organizations sell to other organizations from their own private emailer place and or third party site

55
Q

Smart cards

A

Contains a chip that can store a considerable amount of information and to conduct processing

56
Q

Viral marketing

A

Online word of mouth marketing

57
Q

Virtual banks

A

Banking institutions dedicated solely to internet transactions

58
Q

Pure play organizations

A

Everything is online

59
Q

Cross functional processes

A

No single functional area is responsible for a princess’s execution

60
Q

Fuzzy logic

A

Branch of mathematics that deals with uncertainties by simulating the process of human reasoning

61
Q

ESs

A

Expert systems

Computer systems that attempt to mimic human experts by applyingm expertise in a certain domain

62
Q

Genetic algorithm

A

An approach that mimics the evolutionary survival of the fittest process to generate increasingly better solutions to a problem

63
Q

Information agent

A

A type of intelligence agent that searches for information of some kind and displays it to the users

64
Q

Intelligent agent

A

Software program that acts on your behalf in performing repetitive tasks

65
Q

Neural network

A

A system of programs and data structures that simulate the underlying concepts of the human brain

66
Q

Monitoring and surveillance agents

A

Intelligent agents that constantly observe and report on some item of interest

67
Q

Turing test

A

A test in which a man and a computer both pretend to be women or men and the Human interviewer has to decide which is which

68
Q

User agents

A

Intelligent agents that take action on your behalf

CIS (1 decks)

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