MIDTERM Flashcards

1
Q

What are the 4 P’s?

A

PRODUCT, PLACE, PRICE, PROMOTION

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2
Q

The 4 P’

s are the pillars of marketing and they can be applied to both

B2B and B2C markets. They


re also referred to as the

A

MARKETING MIX

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3
Q

Professor Edmund Jerome McCarthy introduced the four P’
s of

marketing in his book

A

“Basic Marketing: A Managerial Approach”

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4
Q

WHO INTRODUCE THE BOOK “Basic Marketing: A Managerial Approach” ?

A

Professor Edmund Jerome McCarthy

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5
Q

Any member of the sales team will testify as to the importance of Price in
negotiations.
It can be a barrier to sales if too high, but setting it too low makes the product
looks cheap.
Price doesn’t just determine the monetary value on the sale, it also sets expectations regarding quality, demand, and market position.
The higher the price, the higher the perceived value, desirability, and market
position of the brand.

A

PRICE

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6
Q

Although it sounds like Product only refers to tangible things, it’

s just a term

that describes a


physical good, service, idea, person or place that offers
tangible and intangible attributes that individuals or organization are prepared
to exchange some unit of value to acquire

” (Brassington & Pettitt).

Simply put, it is what a business sells. Perhaps a service, physical goods or a
package of the two.

A

PRODUCT

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7
Q

covers where and how the product is sold. It could cover distribution,

channels, wholesalers, intermediaries, franchises, retailers — basically
everything along the path of the product leaving the manufacturer (or seller)
and reaching the customer, client or consumer.

A

PLACE

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8
Q

Place sets expectations based on where and how an item is sold. It explores the

A

ROUTE TO MARKET

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9
Q

Promotion encompasses the ways a brand communicates with its market.
Advertising, PR, and direct marketing are the obvious components here.
Have you searched a keyword on Google recently and seen sponsored results?
Or perhaps you


ve listened to a sponsored ad on your favorite podcast.

Those are just two ways of promoting your products/services offer to your
customers. The simple truth is, promotion is all around you.
Billboards. Commercials. Sponsored ads.
In a B2B setting, personal selling is often the most influential part of the
Promotions mix.

A

PROMOTION

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10
Q

Two of the most common distribution
channels are:

A

DIRECT SALES AND WHOLESALERS

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11
Q

was all about brick and mortar.

A

PLACE

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12
Q

refers to methods of communication, a business
marketer uses to promote his brand among his clients.
Remember your brand must stand apart from the rest. You need
to interact with your clients well.
Promoting one


s brand successfully increases the sales and

eventually earns profits for the organization.

A

PROMOTION

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13
Q

Here are the business promotion methods for a
B2B organization:

A
  1. Establish Goals & KPI’s
  2. Define your target market
  3. Determine value proposition
  4. Choose your strategy
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14
Q

Before you begin to promote your B2B organization, it’s important to understand what your end goal is.

Next, you should determine your KPIs (key performance indicators), or
campaign milestones to track your progress. These metrics will help you
analyze the success of your promotional efforts and scale your campaigns
as needed.

A

ESTABLISH GOALS AND KPI’S

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15
Q

To put it simply, your efforts won

’t garner any results unless

your campaigns attract the right people.

In order to do this, you need a deep understanding of who your
target audience is.

A

DEFINE YOUR TARGET MARKET

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16
Q

Once you


ve defined your audience, it’

s time to establish your

value proposition.

A value proposition is the hook that reals in your prospect
and converts them into a customer. In essence, it answers the
q u e sti o n ,

“ W h y s h o u l d I b e i n t e r e st e d i n y o u r

company/service?”

A

DETERMINE VALUE PROPOSITION

17
Q

It is where you plan and execute your campaigns.

As the marketing realm continues to evolve, a number of new
strategies have emerged to promote a company.

A

CHOOSE YOUR STRATEGY

18
Q

THE 3 KIND OF MARKETINGS

A

EMAIL MARKETING, CONTENT MARKETING, SOCIAL MEDIA

19
Q

is not a new strategy. In fact, it’

s been around
for nearly 25 years. However, despite its age, email marketing has
continuously proven to stand the test of time.

The truth is, email marketing is an inexpensive way to promote
products, increase sales, and retain customers.

A

EMAIL MARKETING

20
Q

is a strategy that involves the creation and
sharing of marketing collateral that works to organically stimulate
interest in a company


s product or service.

A

CONTENT MARKETING

21
Q

has proven to be an effective channel in the B2B
marketing space over the last few years.

A

SOCIAL MEDIA

22
Q

is the process of setting prices on goods or
services with the intent of marketing and selling them to other
businesses, and not directly to consumers.

A

B2B PRICING

23
Q

3 common B2B pricing strategies are:

A

Value-Based Pricing, Cost-Plus Pricing, and Competitor-Based

24
Q

The most powerful B2B pricing strategy is

A

VALUE BASED PRICING

25
Q

You focus on the customer to set your price by pricing per
customer, per product, and per market.

For example, large customers with tremendous buying power
are priced differently than small customers who make
infrequent purchases.

A

VALUE-BASED PRICING

26
Q

It is the simplest method of determining price, and embodies the
basic idea behind doing business.
You make something, sell it for more than you spent making it
(because you


ve added value by providing the product).

Many businesses use cost-plus pricing as their main pricing
strategy when releasing products.

A

COST PLUS PRICING

27
Q

It is essentially price plagiarism.
You look at what the competition is doing and price your
products accordingly.

Using this strategy places no more value on your products
or brand than that of your competitors.

A

COMPETITOR BASED PRICING

28
Q

Here are proven strategies for B2B product marketing to
boost leads and conversions:

A
  1. Research & defining your niches and key personas.
  2. Offer something of value for your target markets.
  3. Real time, conversational business.
  4. Be proactive and transparent about product leadership
    and development.
29
Q

The best place to start with this is persona development.
Developing personas means creating a complete profile of
your target customers including their demographics, where
they spend time online, how they purchase, what they are
searching for, and their biggest questions and problems.

A

RESEARCH AND DEFINING YOUR NICHES AND KEY PERSONAS

30
Q

The buying process for B2B customers is typically a bit more
rigorous than B2C customers. Often times there are others
who need to sign off, existing business processes to consider,
and much more research and time involved before actually
purchasing. You will want to present your brand as
authoritative, as the solution to your customers


problems,

and stay top of mind to potential customers.

A

OFFER SOMETHING OF VALUE FOR YOUR TARGET MARKETS

31
Q

Customers expect an excellent customer service because the
product they are buying is usually part of their internal
processes and needed to run their business. It means that
you do need to have a 24/7 approach to the buying process.
More than 30% of customers expect live chat on your
website. Timely customer support for answering questions
and providing live demos is mandatory to keep leads
interested.

A

REAL TIME, CONVERSATIONAL BUSINESS

32
Q

You must show customers that your product is the solution
and that your company will continue to provide solutions
that are exactly what they need to build credibility and a
loyal customer base.
Be transparent and forthcoming about the evolution of your
product and involve customers in the process by sharing
what you


re adding and updating within your product.

A

BE PROACTIVE AND TRANSPARENT ABOUT PRODUCT LEADERSHIP AND DEVELOPMENT