Midterm Flashcards

1
Q

the entire process of engineering a potential future product or service

A

product and service design

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2
Q

responsibility of a manufacturer for any damages caused by a faulty product

A

product liability

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3
Q

there is absence of variety in a product, service, or process

A

standardization

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4
Q

a strategy of producing standardized goods, but incorporating some degree of customization in the final product or service

A

designing for mass production

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5
Q

process of producing but not quite completing a product or service until customer preferences are known

A

delayed differentiation

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6
Q

component parts are grouped into modules that are easily replaced

A

modular design

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7
Q

the ability of a product part, or system to perform its intending function under a prescribed set of condition

A

reliability

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8
Q

a situation in which a product does not perform as intended

A

failure

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9
Q

design that results in products or services that can function over a broad range of conditions

A

robust design

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10
Q

design that results in products or services that can function over a broad range of conditions

A

robust design

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11
Q

a series of activities by which a product idea is transformed into a final product

A

product development process

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12
Q

seven steps of product development process

A

evaluate opportunities and select the best product ideas
get feedback to refine the product concept
make sure the product performs and appeals to consumers
design with manufacturing in mind
build and test prototypes
ramp up production and run market tests
launch the product

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13
Q

a one-time event

A

project

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14
Q

have a high degree of customization, substantial use of resources, and a complex set of related activities

A

project

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15
Q

this is commonly used when the product produced is unique for each customer

A

job shop

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16
Q

a make-to-order type of business where production is intermittent

A

job shop

17
Q

where they make groups of identical products on a regular basis

A

batch

18
Q

produces products that are more standardized in nature

A

repetitive

19
Q

when a very high volume of standardized product is produced

A

continuous

20
Q

a mass customization model of production

A

hybrid

21
Q

each and every customer order is customized

A

mass customization

22
Q

the way in which organizations position their equipment, departments, or workcenters

A

layout

23
Q

a layout for when producing a product that is not easily able to be moved

A

fixed position layout

24
Q

common layout in manufacturing a building or a ship

A

fixed position layout

25
Q

layout when departments or equipments are arranged according to their function

A

process layout

26
Q

inventory will sit in each area waiting for its turn to be processed

A

queue

27
Q

layout where the equipments are often very capital intensive and are laid out according to the progressive steps of the process

A

product (line) layout

28
Q

used in businesses that use assembly lines or production lines

A

product (line) layout

29
Q

hybrid type of layout

A

cellular layout

30
Q

cellular layout includes a characteristics to both a

A

process layout and product (line) layout

31
Q

the time between the beginning - the very first operation in the process until the product is actually completed at the end of the process

A

throughout time

32
Q

amount of time between when the customers order is received and when the product is completed and ready to ship

A

lead time

33
Q

the rate at which the operations is actually producing each unit

A

cycle time

34
Q

a calculated value which determines the rate at which a firm needs to process their production in order to meet customer demand

A

takt time