Midterm Flashcards

1
Q

refers to any event or situation that is caused or exacerbated by human actions, as opposed to natural disasters or phenomena.

A

CONCEPT OF HUMAN-INDUCED INCIDENT

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2
Q

These incidents often result from intentional or unintentional activities and can have significant impacts on public safety, health, and security.

A

CONCEPT OF HUMAN-INDUCED INCIDENT

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3
Q

events directly resulting from human activities, decisions, or negligence that lead to harm, damage, or disruption

A

Human Induced incidents

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4
Q

These can include accidents, intentional acts of violence, environmental damage, and technological failures.

A

Human induced accidents

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5
Q

Categories of Human-Induced Incidents

A
  1. Accidental incidents
  2. Intentional incidents
  3. Environmental degradation
  4. Technological failure
  5. Pubic Health Incidents
  6. Social and economic incidents
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6
Q

Impacts of Human-Induced Incidents

A
  1. Human impact
  2. Economic impact
  3. Environmental impact
  4. Social impact
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7
Q

This includes:
Loss of life, injuries, and long-term health issues.
Psychological effects, including trauma and stress.

A

Human impact

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8
Q

This includes:
Costs related to response, recovery, and rebuilding.
Loss of livelihood and economic stability

A

Economic impact

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9
Q

This includes:
Long-term damage to ecosystems and biodiversity.
Degradation of natural resources.

A

Environmental impact

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10
Q

This includes:
Displacement and disruption of communities.
Erosion of public trust and stability.

A

Social impact

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11
Q

It involves the unlawful detention of one or more individuals by an offender, often to achieve a specific goal, such as a demand for money, political leverage, or the release of prisoners.

A

Hostage situation

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12
Q

This are high-risk incidents that require careful handling to ensure the safety of the hostages, responders, and the broader public.

A

Hostage situation

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13
Q

Initial Response and Assessment

A
  1. Receiving the call
  2. Arrival on scene
  3. Initial command setup
  4. Isolation and containment
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14
Q

• Dispatch units should obtain essential information: location, number of hostages, number and description of perpetrators, weapons involved, and the nature of demands or threats.

Ensure the caller remains calm and provides accurate information without putting themselves in danger.

A

Receiving the call

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15
Q

• First responders should prioritize safety, avoid confrontation, and establish a secure perimeter.
• Avoid rushing into the scene; assess the situation from a safe distance to avoid escalating the incident.

A

Arrival on scene

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16
Q

• Establish an Incident Command Post (ICP) and assign an Incident Commander (IC) responsible for coordinating the response.

Set up staging areas for responding units and a media briefing area to control information dissemination.

A

Initial command setup

17
Q

• Secure the area to prevent the perpetrator from escaping or gaining additional hostages.
• Control access to the scene, limiting entry to essential personnel only.
• Evacuate bystanders and ensure the safety of neighboring areas

A

Isolation and containment

18
Q

A trained negotiator should establish initial contact with the perpetrator using a calm and non-threatening tone.

A

Establishing communication

19
Q

• Identify the perpetrator’s identity, motivations, demands, and the condition of the hostages.
• Determine if there are any special needs among the hostages (children, elderly, medical conditions).

A

Gathering information

20
Q

• Use active listening to build rapport and de-escalate emotions.
• Focus on extending time, as longer negotiations typically lead to peaceful resolutions.
• Avoid making promises that cannot be fulfilled, and be transparent about what is possible.

A

Negotiation strategies

21
Q

is a state of harmonious understanding or connection between individuals, characterized by mutual respect, trust, and a positive relationship.

A

Rapport

22
Q

It is an essential component of effective communication, allowing people to feel comfortable, understood, and engaged with each other.

A

Rapport

23
Q

This establishes a foundation of mutual trust.

A

Respect

24
Q

This demonstrates that you are actively listening and value their perspective.

A

Acknowledge

25
Q

Maintain a positive attitude and use encouraging language to create a welcoming and open environment.

A

Positivity

26
Q

Use appropriate physical proximity and body language to convey openness and attentiveness.

A

Proximity

27
Q

This can help make the other person feel more comfortable.

A

Proximity

28
Q

This is to encourage dialogue and gain a deeper understanding of the other person’s thoughts and feelings.

A

Open ended questions

29
Q

Reflect or paraphrase what the other person has said to show understanding and keep the conversation flowing.

A

Reflect

30
Q

Build and maintain trust by being consistent, honest, and reliable in your interactions.

A

Trust

31
Q

Show understanding of the perpetrator’s emotions without validating their actions.

A

Tactical empathy

32
Q

Reflect and rephrase what the perpetrator says to show understanding and keep them talking.

A

Mirror and paraphrasing

33
Q

Shift focus from demands that are difficult to meet (e.g., escape or money) to those that can be addressed

A

Reframing demands

34
Q

a communication that suggests an explosive device has been or will be placed in a location.

A

Bomb threat

35
Q

It refers to the actions and procedures undertaken to manage and respond to a potential or actual bomb threat.

A

Bomb Incident Emergency Response