Midterm Flashcards

1
Q

Define Conditions

A

The context in which the team operates favourable for performing effectively

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Define Cognition

A

Do team members possess a shared understanding about key factors such as priorities, roles, and vision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Define Coordination

A

Are team members exhibiting the necessary teamwork behaviours for team success?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Define Cooperation

A

Do team members possess the right beliefs and attitudes about their team?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Define Coaching

A

Does the leader and/or team members demonstrate the necessary leadership behaviours?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Define communication

A

Do team members communicate effectively with each other and with people outside the team?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Define composition

A

Do we have the right people with the right mix of knowledge, skills, and other attributes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is being aware in a team?

A

Being aware of your teams priorities and needs and how you can contribute

learn about your teammates capabilities and preferences so you know who may need your help or help you

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is being proactively helpful?

A

Be generous with your support and expertise. Consistently helping others makes team members view you as a trusted collaborator and teammates are more likely to help you.

Be open and willing to accept assistance. Thank your teammates when they offer to help, even if you decline.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is adapting and improving?

A

Teams become great when they learn and make adjustments over time. Continually look for and share ways to improve team performance.

Demonstrate personal flexibility and a willingness to try new ways of working

Don’t get discouraged if you make a suggestion that your team leader ignores

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is doing your work?

A

Trust is essential in any team, and failing to do what you said you would do is among the top trust killers

People like working with teammates they can count on

If you start to anticipate a delay or a problem in something your responsible for, give others a head-up about it.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is communicating?

A

communicating starts with listening to what others are saying and then conveying back your understanding of what they told you. This is a type of “closed loop” communication which gives them a chance to clarify or confirm what they said which greatly reduces any misunderstandings

it is easy to assume incorrectly that others know what you know, this is called “everybody knows” bias, when it doubt share information you have

one simple and effective way to improve team communication is to ask “who else should know this”?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is caring about what is right?

A

Caring about what is right is described as giving your point of view, but your goal should be to ensure the best idea wins, not necessarily your idea wins.

Teams that disagree collaboratively perform better than teams that disagree competitively and teams that avoid disagreements.

If you find yourself continually defending your ideas and repeating your point of view that is a sign you may be more concerned with winning rather than with what’s best for your team.

Sometimes the best solution is a combination of ideas, so you should look for ways that combines ideas to provide a better alternative.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is acknowledging success and failures?

A

We all make mistakes, however, if you make a mistake or hurt someone’s feelings, own it, and genuinely apologize and avoid repeating it in the future

it is annoying to work with someone who can not admit fault

When a team member does something that is helpful or positive, thank them.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is Provide and seek feedback

A

Seek feedback from your teammates, it shows that you’re open to input. Offer constructive feedback but know when to provide it in private.

Feedback allows for an individual to discover areas of improvement and gives an individual the chance to offer feedback in order to help someone.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is dont be toxic?

A

Toxic teammates say hurtful things, make inappropriate comments, act rudely, embarrass teammates, withhold effort, talk badly about teammates, are continually pessimistic, and/ or drone on about things that irritate them.

17
Q

How do you represent your team?

A

When interacting with people outside your team, look for the chance to help promote your team

Attempt to generate support, make connections, and garner resources for your team

Be ready to answer “what is your team working on these days”?

18
Q

What are the pricing strategies?

A

Cost-plus pricing
competitive pricing
value-based pricing
price skimming
penetration pricing

19
Q

What is cost-plus pricing?

A

 Calculate your costs and add a mark-up

20
Q

What is competitive pricing, give an example

A

Set a price based on what the competition charges
* Examples: food chains, Mcdonald’s, Burger King, KFC
* Think of substitute goods, pepsi or coca cola

21
Q

What is price skimming, give examples

A

 Set a high price and lower it as the market evolves
 Examples: Apple, Playstation, Xbox

22
Q

What is penetration pricing, give an example

A

 Set a low price to enter a competitive market and raise it later
 Examples: Netflix, airlines (flair, lynx), Walmart

23
Q

What is value-based pricing give an example

A

 Base your product or service’s price on what the customer believes its worth
 Examples: Louis Vuitton, Balenciaga, Starbucks, Apple