midterm Flashcards

1
Q

Set of company practices, policies, and procedures that focus on employee development & effectiveness

A

HRM

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2
Q

why is HR important

A

improve the lives of employees
improve the functioning of the company

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3
Q

role of the HR prof

A

help manager with best people, practices so company can be successful

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4
Q

value that employees provide to an organization through their knowledge, skills, and abilities.

A

Human capital

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5
Q

demographic considerations that will impact HRM systems

A

-diversity of employees
-diff generations
-skills

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6
Q

Canadian human rights act

A

-race/color, sex, age, religion, marital status, disability, national origin, conviction

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7
Q

designated groups

A

women, member of minorities, indigenous, people with disabilities

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8
Q

bona fide

A

job qualifications that may be discriminatory due to business or safety reasons.

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9
Q

ethics

A

things that matter to us and that motivate our behaviour

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10
Q

reporting unethical behaviour outside the organization

A

whistleblowing

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11
Q

organizational culture

A

understanding of beliefs & values that guide how employees act & behave

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12
Q

job analysis

A

cornerstone of HRM because the info collected, informs and supports so many hrm processes.

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13
Q

process to ensure that an organzation has people available who have the right competencies

A

human resource planning

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14
Q

trend analysis

A

using past numerical date to look for patterns

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15
Q

6 steps to help choose the pool of applicants

A

application submission
pre-screening
employment tests
interview
reference checks

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16
Q

interview

A

gather relevant info to determine if candidate has SKA to be successful

17
Q

question about what a person actually did in a given situation

A

behavioural description

18
Q

What organizational outcomes are affected by employee engagement?

A

turnover, absenteeism, loyalty

19
Q

A current employee that holds a given role within a company

A

incumbent