Midterm Flashcards
Case: Business execs doubted HR’s message on employee experience [Ex Case]
Case focuses on how managers (pre-pandemic) doubted the significance of the employee experience. HR professionals were made to argue why their work is an essential part in the workplace and why the employee experience is their top priority. (Employees are more likely to stay with the organization if they have a positive ee; new employees arriving to work for the first time, learning about procedures, colleagues, company values, and how people are treated)
Case: Suncor Energy CEO: “I own this” [Suncor Case]
The Oil Sands Mining site. 4 fatalities happened in just a little over a year at this company. People who were working with bulldozers and pickup trucks. Mark Little takes accountability “I own this”, and states that his company will be using new technologies and speaking with front-line workers about safety because workers weren’t reading/practicing the correct procedures.
Case: Data Labeling: the real work behind artificial intelligence [Data Labeling]
Data labeling is the boring, monotonous and sometimes toxic job where human operators put names on various images to teach AI what those images represent. Humans have to work low-wage jobs labelling street signs for hours, or beheadings or pornography.
Cases: CIBC job application [CIBC Case]
The case with indigenous woman who was offended by the questions on the job application. Ex. “How would you describe your communication skills? Why don’t you show us instead? Feel free to write a song, poem, dress in traditional regalia or bring in back-up dancers!”
The woman said that her grandmother had been to residential school and she didn’t pass down any traditions. The woman thought it was insensitive and not appropriate. CIBC responded that she should just pick “prefer not to answer” and that their intentions were to be more inclusive (they had worked with indigenous communities and elders to come up with the questions).
Case: Unilever uses AI to improve selection results [Unilever Case]
A company who started using digital HR companies to help them with the picking job candidates due to them having a surplus of applications. The employees send in their LinkedIn profile and play games for 20 minutes. The AI software analyzes candidates scores and chooses the best ones to send for a digital interview (no human interaction). Selects the best from their and invites them for a irl interview. The hiring process is efficient, allows for more diversity, and it increased the amount of “perfect” people were hired.
Case: KPMG’s gamified learning app [Globerunner case]
KPMG discovered their employees were not well trained and set up an app with games to invent a new training method. The game was a global travel themed race around the world. The learning app made a positive contribution to employee learning, training and development.
Workplace planning
Identifying the numbers and types of employees the organization will require in order to meet its objectives.
Done to stay competitive in an environment dominated by rapid and unprecedented change.
Job analysis
The process of getting detailed information about jobs
Job design
The process of defining the way work will be performed and the tasks that a given job requires
Talent management
A systematic, planned effort to train, develop, and engage the performance of highly skilled employees and managers
Offshoring
The hiring of workers in other countries
HR COMPETENCIES (9)
Strategy, professional practices,
organization effectiveness,
workforce planning and talent management,
labour and employee relations,
total rewards,
learning and development,
health/ wellness and safe workplace,
HR metrics reporting and financial management
Pipeda
Private information of employees
CHRC
Enforces pay equity requirements
Work flow design
Process of analyzing the tasks necessary for the production of a product or service
