Midterm Flashcards
What are the core social work values
Value 1: Respect for the Inherent Dignity and Worth of Persons
Value 2: Pursuit of Social Justice
Value 3: Service to Humanity
Value 4: Integrity of Professional Practice
Value 5: Confidentiality in Professional Practice
Value 6: Competence in Professional Practice
What is a dual relationship? Why should they be avoided?
A dual relationship in which there is both a counselling relationship and another type of relationship, such as friendship or sexual intimacy.
In dual relationships, the counsellor has a personal interest that may conflict with the client’s interests. This may lead to intended or unintended exploitation, harm, manipulation, or coercion of clients.
Dual relationships must be avoided because of their potential harm to clients and the risk of damage to the image of the profession.
What is confidentiality and what are the exceptions to confidentiality?
Absolute confidentiality means the client disclosures are not shared with anyone.
Relative confidentiality means that information is shared within the agency with supervisors or colleagues, outside the agency with the client’s permission, or in courts of law owing to legal requirements, such as child abuse legislation.
Usually, clients can be assured only of relative confidentiality.
Exceptions: harm to self, harm to other, harm to a vulnerable persons, subpoenaed and team approach
What principles are used when solving ethical dilemmas?
1) autonomy
2)Beneficence
3) Nonmaleficence
4) justice
5) fidelity
6) societal interest
What is the ethical principle hierarchy from top to bottom
1) protection of life
2) equality and inequality
3) autonomy and freedom
4) least harm
5) quality of life
6) privacy and confidentiality
7) truthfulness and full disclosure
Who is an immigrant?
a person from another country who has been accepted by the Canadian government as a permanent resident
Who is a refugee?
A person offered protection by the government of Canada because of a justified fear of persecution in his or her country
What are some of the problems faced by immigrants to Canada?
Language, employment, poverty, discrimination, culture shock, parent-child relationship friction, male-female role adjustment issues, seniors, counseling
What are the three types of contracts?
relationship, work, and anticipatory
What does a relationship contract involve?
past experiences, discussion of expectations and beliefs about counselling, feedback, goals, logistics, need to know information
What does a work contract involve?
Defines long-term and sessional objectives and focus
What does an anticipatory contract involve?
planning for future events, potential obstacles and challenges.
What are the barriers to culturally intelligent practice?
-Counsellors lack of knowledge
-Using a one size fits all approach
-Failure to honour diversity
-Less time and energy invested with minority group clients
-Failure of professional education programs to adequately address issues
-Client distrust in the process
What is transference?
The tendency of clients to communicate with their counsellors in the same way that they communicated to significant people in the past
What is countertransference?
The positive or negative wishes, fantasies, and feelings that a counsellor unconsciously directs or transfers to a client, stemming from his or her own unresolved conflicts
What are the four phases of counselling?
Preliminary- preparing the setting/interview planning
Beginning- Establishing trust/contracting and building the relationship
Action- goal setting/explore and implementing alternatives
Ending- ending the relationship/evaluating the work/planning the next steps
List some defence mechanisms
Acting out, displacement, humour, passive aggressive, rationalization, regression, splitting, suppression, denial, dissociation, intellectualization, projection, reaction formation, repression
What are client variables to unsuccessful counselling?
motivation, capacity, opportunity
What are counsellor variables to unsuccessful counselling?
burnout and vicarious trauma, trauma exposure response, personal problems, loss of objectivity
What is counselling?
Time-limited relationship to help clients deal with demands of life eg, problem management, crisis, relationship, unmanageable feelings
What are the 3 variables of counselling?
Client Variable, Counsellor Variable, Process Variable
What is the main goal of interviewing?
Information Gathering
What is the focus of counselling?
-Coping with feelings/support
-Problem solving
-Relationship problem solving
-Assist with decision making
-Promoting insight
-Crisis intervention
-Help to access resources
-Improve communication
What is a trauma-informed practice?
-Trauma awareness (counsellor & client)
-Emphasis on safety and trustworthiness
-Makimize clients right to make choices
-Insure collaboration
-Focus on strengths
