Midterm Flashcards
Challenges to HRM (1)
- Changes in the marketplace
- Globalizaion
- Corporate Social Responsibility, Sustainable Goals
- Technology
- Productivity & Cost
- Cultural & Societal Changes
Role of HR (1)
- helps firm choose the best strategies to compete globally
- good way: combine the experience of line managers with the expertise of HR managers
- Strategic advice and counsel
- Service
- Policy formulation and implementation
- Employee advocacy
Steps of Human Resource Planning HRP (2)
- Mission, Vision, Values
- External Analysis
- Internal Analysis
- Formulating Strategy
- Strategy Implementation
- Evaluation
Sources of Job analysis (2)
- Interviews
- Questionnaires
- Observation
- Dairies
Bad job description (2)
- bad guidance if vague terms
- not updated enough
- violate law by non legal specifications
- limit scope of activities of the job holder, reducing an organization’s flexibility
Job design (2)
Top down: focus on task like in engineering
bottom up: focus on person, grant employees power to initiate change
Job crafting (2)
is the physical and cognitive changes individuals make in the task or relational boundaries of their work (Wrzesniewski & Dutton, 2001)
Recruiting strategy consists of 6 elements (3)
- Brand
- Focus (What do we need)
- Location
- Method (External + Internal)
- Timing
- Decision (Who makes it)
Recruiting metrics (3)
- Diagnosticity of Recruiting Sources
degree to which an information is helpful for making judgements - Time-to-fill: time from job opening approved to person chosen
- Quality-of-fill: how well do new hires perform
- Cost of recruitment (add all costs/number of hires)
Selection metric KSAO (3)
Knowledge, skills, abilities, other factors
selection stages types (3)
- Compensatory model
- Multiple cutoff model
- Multiple hurdle model
- Selection ratio
strategic approach to training (4)
- assessment of needs based on the firm’s competitive objectives
- program design
- Implementation
- Evaluation
Cycle of Performance Evaluation (5)
- Goals set to align with higher level goals
- Behavioral expectations and standards set and aligned with employee and organizational goals
- Ongoing performance feedback provided during the cycle
- Performance appraised by manager
- Formal review session conducted
- HR decision making (e.g. pay, promotion, etc.)
Types of Evaluations (5)
- Manager/supervisor evaluation
- Self-evaluations
- subordinate evaluations
- Peer evaluations
- Team evaluations (team rather than individual performance)
- Customer evaluation
- 360 degree evaluation: conducted by different people who interact with the employee
Performance Evaluation methods (5)
- trait
- behavioral
- results
behavioral PEM (5)
- critical incident: log diary for every employee
- behavioral checklist: check true statements
- behaviorally anchored rating scale BARS: scales for each important job dimension
- behavior observation scale BOS: frequency of behavior
result PEM (5)
- Productivity measures
- Management by objectives (mutual goals, management rates employees on)
Reinforcement Theory (6)
- Positive reinforcement: give a good consequence on the behavior → higher probability this behavior will occur again (rewards)
- Negative reinforcement: not giving a bad consequence on the behavior → higher probability this behavior will occur again (no punishment)
- Positive punishment: giving a bad consequence on the behavior → lower probability this behavior will occur again (punishment)
- Negative punishment: not giving a good consequence on the behavior → lower probability this behavior will occur again (no reward)
Types of Salary Incentive Plans (7)
- individual
- group
- enterprise
types of individual salary incentive plans (7)
- straight piecework
- bonus
- merit pay
- awards & recognition
- sales incentive
types of group salary incentive plans (7)
- team incentive plan (team is individually rewarded for good performance)
- gainsharing incentive plan (employees and orga share gains by formula)
types of enterprise salary incentive plans (7)
- profit sharing (bonus based on profit)
- stock options (give rights to buy stocks at predetermined price)
- Employee Stock Ownership Plans ESOPs (given out when leave or retire)
