Midterm Flashcards
1
Q
Challenges to HRM (1)
A
- Changes in the marketplace
- Globalizaion
- Corporate Social Responsibility, Sustainable Goals
- Technology
- Productivity & Cost
- Cultural & Societal Changes
2
Q
Role of HR (1)
A
- helps firm choose the best strategies to compete globally
- good way: combine the experience of line managers with the expertise of HR managers
- Strategic advice and counsel
- Service
- Policy formulation and implementation
- Employee advocacy
3
Q
Steps of Human Resource Planning HRP (2)
A
- Mission, Vision, Values
- External Analysis
- Internal Analysis
- Formulating Strategy
- Strategy Implementation
- Evaluation
4
Q
Sources of Job analysis (2)
A
- Interviews
- Questionnaires
- Observation
- Dairies
5
Q
Bad job description (2)
A
- bad guidance if vague terms
- not updated enough
- violate law by non legal specifications
- limit scope of activities of the job holder, reducing an organization’s flexibility
6
Q
Job design (2)
A
Top down: focus on task like in engineering
bottom up: focus on person, grant employees power to initiate change
7
Q
Job crafting (2)
A
is the physical and cognitive changes individuals make in the task or relational boundaries of their work (Wrzesniewski & Dutton, 2001)
8
Q
Recruiting strategy consists of 6 elements (3)
A
- Brand
- Focus (What do we need)
- Location
- Method (External + Internal)
- Timing
- Decision (Who makes it)
9
Q
Recruiting metrics (3)
A
- Diagnosticity of Recruiting Sources
degree to which an information is helpful for making judgements - Time-to-fill: time from job opening approved to person chosen
- Quality-of-fill: how well do new hires perform
- Cost of recruitment (add all costs/number of hires)
10
Q
Selection metric KSAO (3)
A
Knowledge, skills, abilities, other factors
11
Q
selection stages types (3)
A
- Compensatory model
- Multiple cutoff model
- Multiple hurdle model
- Selection ratio
12
Q
strategic approach to training (4)
A
- assessment of needs based on the firm’s competitive objectives
- program design
- Implementation
- Evaluation
13
Q
Cycle of Performance Evaluation (5)
A
- Goals set to align with higher level goals
- Behavioral expectations and standards set and aligned with employee and organizational goals
- Ongoing performance feedback provided during the cycle
- Performance appraised by manager
- Formal review session conducted
- HR decision making (e.g. pay, promotion, etc.)
14
Q
Types of Evaluations (5)
A
- Manager/supervisor evaluation
- Self-evaluations
- subordinate evaluations
- Peer evaluations
- Team evaluations (team rather than individual performance)
- Customer evaluation
- 360 degree evaluation: conducted by different people who interact with the employee
15
Q
Performance Evaluation methods (5)
A
- trait
- behavioral
- results
