MIDTERM Flashcards
Pharmacist
- qualified HCPs who help people make the best use of their medications in order to safely achieve desired health outcomes at home, in the community, and in hospitals
- research and work collaboratively with other HCPs to deliver optimal health care solutions through effective use of healthcare products and services
- incorporate best care principles that are patient-centred, outcome-oriented and evidence based
What does Professional Practice mean?
It is the practical application of the knowledge you will acquire in this program
- Medication therapy management of diseases and symptoms, and the promotion of wellness and disease prevention by incorporating best-care principles that are patient centred, outcome-oriented, evidence based
Role of the College: Health Professions Procedural Code
- 1: Health professions procedural code
- Work with the Minister to ensure that people have access to qualified, skilled, and competent regulated health professionals
- Meet all requirements of licensing
Role of the College: Objects of the College
- Develop and maintain programs to assure quality of the profession
- Maintain standards of knowledge and skill to promote continuing evaluation, competence, and improvement
- Develop and establish programs to promote members to respond to changes in environments, advancement of technology, and other emerging issues
Role of the College: Duty of College
duty to serve and protect the public interest
College Mandate
serve and protect public interest
college vision
trusted, collaborative leader that protects public and drives quality and safe pharmacy
college mission
regulates pharmacy practice to serve the interests, health, and wellbeing of the public
college values
accountability, integrity, transparency
OCP vs OPA
OCP - Ontario college of pharmacists
- regulatory college
- membership is mandatory
- accountable to the public
OPA - Ontario Pharmacists Association
- advocacy body which promotes the interest of its member
- membership is voluntary
- accountable to its members
How the college protects the public
- Ensure that the profession adheres to law
- Develop and practice the code of ethics
- Ensure registration requirements are met
- Pharmacists require accreditation
- Competency
- College holds the pharmacists accountable
How does the college regulate?
Federal Acts and Regulations
- Controlled drugs and substance act (CDSA)
- Food and Drugs Act (FDA)
Provincial Acts and Regulations
- Regulation Health Professions Act (RHPA)
- Drug and pharmacies regulation act (DPRA)
- Pharmacy Act (PA)
By-laws and guidelines
- Standards of practice
- Code of ethics
- Standards of operation
4 criteria for pharmacy healthcare professionals
- experts with complex knowledge and training
- autonomy to regulate their activities
- accountability to society
- committed first and foremost, to directly benefiting the people they serve
Professional role and commitment bound by social contract
healthcare professionals agree to serve and protect the well-being and best interest of their patients, first and foremost
society agrees to provide the profession with the autonomy to govern itself and the privileges and status afforded regulated healthcare professionals
What is the code of ethics (in general)?
sets out the minimal expectation of conduct and behaviour that all pharmacists and pharmacy technicians are responsible for and will be held accountable to
Beneficence
to benefit (our primary role and function)
patients seek our care and services because they trust we will apply our knowledge, skills and abilities to help make them better
Non Maleficence
do not harm
we must be diligent in our efforts to do not harm and whenever possible, prevent harm from occurring
involves being proactive in identifying red flags
respect for persons/justice
we must all treat patients fairly and equitably and respect their vulnerability, autonomy, and right to be decision-makers in their health
accountability (fidelity)
we must ensure we keep our promise to our patients and society to always and invariable act in their best interests and not our own
5 Professional Responsibility Principles
- Members are relied on to use their knowledge and judgement to make decisions that positively enhance health outcomes for patient care
- Pharmacists are responsible for applying therapeutic judgement to assess appropriateness of therapy given patients individual circumstances
- Communication and documentation are central to good patient care
a. Continuity of care
b. Relay information for other people to provide same level of care - Trust in the care provided by colleagues and other professionals
- Members must be diligent in identifying and responding to red flag situations
What is the 3rd leading cause of death?
Patient medication errors
- Patient receives the wrong medication
- Patient doesn’t take the medication correctly or takes it at all
- Being accountable if a med error occurred – work through the situation
Professional Boundaries
- It is a therapeutic relationship
- Responsible for establishing and maintaining professional boundaries
- Cannot be talking to them about their personal life if not wanted by patient
- Power imbalance
- Ethical principles of decision making, not our own, that must guide our decisions
- Declaration of Commitment
What is AIMS?
Assurance and Improvement in Medication Safety
-Report
-Document
-Analyze
-Share learning
Share lessons learned from medication incidents through reporting
Requires shared accountability between the operators of the pharmacy and pharmacy professionals
Code of Ethics
set of aspirational goals based around the values of integrity, respect, and responsibility
Standards of Practice
the minimum standards of practice a pharmacist must meet and against which their performance will be measured
How is the Canadian HealthCare system characterized?
publicly-funded
the national health insurance program is mandated under the Canada Health Act of 1984
42,584 pharmacists
10,572 pharmacies
Challenges of the Canadian Healthcare System
doctor shortage - causes lengthy wait times, ER traffic
DRP’s ($2-9 billion a year)
- aging population means senior requires more medications, and more chance of error
- increase in complexity of medications
What is the need for MSP?
in order to use HCP’s more effectively, theres an increased importance placed on the standards of practice for them
- due to shifting and overlapping scope of practice
- emphasis on accountability of professionals throughout their careers
- literature documented that SOP are the fundamental basis of the continuing competence
Solutions to the Canadian healthcare system?
HCP’s
- use pharmacists more effectively and allow them to expand their scope as they are both fairly accessible and competent
- ensure pharmacists practice “pharmaceutical care” to do whatever is possible to make sure the patient achieves positive outcomes from drug therapy
- regulate and utilize pharmacy technicians to aid in expanded role
what is NAPRA?
- National Association of Pharmacy Regulatory Authorities
- voluntary, not for profit corporation founded in February 1995
- represents all provincial and territorial pharmacy licensing authorities
Mission of NAPRA
Provides national leadership in pharmacy regulatory practices that enhance patient care and public protection
MSOP for Canadian Pharmacists
specify the minimum standards of practice a pharmacists must meet and against which their performance will be measured by their regulatory authority
MSOP Timeline
current MSOP developed by NAPRA in late 2007
- adopted by council in september 2009
- implemented in 2010
Goal of MSOP
specifying the standards against which pharmacists performance can be judged when the RPh’s are undertaking the activities required for safe and effective pharmacy practice
What are MSOP?
Minimum standards of practice that all licensed Canadian pharmacists must meet
not applicable only to pharmacists at entry to practice
NAPRA acknowledges that there are a number of professional roles fulfilled by pharmacists
NAPRA roles of pharmacists
patient care drug information drug distribution management education
What are the 5 domains of MSOP?
Expertise in medications and medication-use
collaboration
safety and quality
professionalism and ethics
2 Central domains for Pharmacists vs critical attributes required of RPh’s
central domain: expertise in medications and medication-use, collaboration
critical attributes: safety and quality, and professionalism and ethics
General standards for Expertise in Medication and Medication Use
61 general standards
- Pharmacists must maintain their competence
- Continued education programs, conferences, life-long learning
- Pharmacists must apply their medication and medication-sue
- Pharmacists provide evidence of application of their medication and medication-use expertise
- Recommend non-prescription drug therapy
- Must show no significant drug interactions
- Recommend self-care measures
- For disease management and cost-effective
- Educate patients
- Collaboration (central domain for pharmacists
General Standards of Collaboration
- 21 general standards
- Pharmacists must work constructively with students, peers, and members of the inter-professional team
- Pharmacists must communicate effectively
General Standards of Safety and Quality
- 16 general standards
- Pharmacists undertake continuing professional development, quality assurance and quality improvement
- Pharmacists respond to safety risks
General Standards of Professionalism and ethics
11 general standard statements
Pharmacists demonstrate professionalism
Why have MSOP?
Establishes credibility Distinguishes us from other professions Creates foundation Sets level of accountability Support workplace initiatives Advancement of the profession
MSOP FORMAT
each of the 4 domains is divided into the 5 pharmacist roles identified by NAPRA
- MSOP for pharmacists providing patient care
- MSOP for pharmacists when providing drug information
- MSOP when responsible for dug distribution
- MSOP when managing a pharmacy
- MSOP when educating pharmacy students/interns
Supplemental SOP (schedule 2 and 3 drugs)
- The pharmacy manager shall ensure that non-prescription products are in the area which is consistent with the appropriate drug classification
- The pharmacist shall respect the patients right to privacy and confidentiality
- When the patient requests a consultation regarding a schedule 2 or 3 product, the pharmacist shall collect information regarding patient knowledge and needs
- The pharmacist shall take the necessary steps to fulfill their professional obligations when recommending a schedule 2 or 3 drug
- The pharmacist shall document the patient interaction on patient profile if deemed appropriate
What are Schedule 2 and 3 Drugs?
Schedule 2 - behind the counter
Schedule 3 - sold in pharmacy but out in the self-serve area
Common characteristics/demographics of the scope of practice of pharmacy
- changing scope is a reality around the world
- Canada and UK ahead internationally regarding regulating technicians
- Canada lagging with prevention, screening, and disease specific professional services
- Alberta was leading the way for Canada with prescribing models and reimbursement
Pharmacy Act 1991
defines the scope of pharmacy practice
- the custody, compounding, dispensing of drugs the provision of non-prescription drugs, healthcare aids, and devices the provision of information related to drug use
- tells us the controlled acts we are allowed to do
- dispense, sell, compound a drug
- supervise the part of a pharmacy where drugs are kept
Bill 179: 2009, Regulated health professions statue law amendment act: DECEMBER 2009
ON passed bill 179 which permitted pharmacists to perform services normally limited to doctors, to increase access to care for Ontarians by expanding the scope of practice
- certain HCPs are given the ability to administer, by inhalation, certain substances that are designated under regulations
- physiotherapists can diagnose and order x-rays for patients conditions
- dieticians can take blood samples
Bill 179: 2009, Regulated health professions statue law amendment act: DECEMBER 2011
a change to bill 179
included an expanded list of substances to be administered and inhalation for routine purposes, including immunizations
included deletion of the clause which restricts administration of injections to demonstration purposes
What bill significantly amended the pharmacy act and pharmacy profession?
bill 179 significantly amended the pharmacy act, creating a greater role for RPh’s in the delivery of primary healthcare
Bill 179 Expert concerns:
As the spectrum of HCPs that can prescribe drug expands, patients may be taking more drugs than needed
New market opportunities for the pharmaceutical industry
Monitoring of all the HCPs with greater prescribing and dispensing abilities to ensure that they’re being diligent in acting with best interests of the patient
Ontario specific professional pharmacy services 2007 and 2010
2007 - original MedsCheck program
2010 - expanded medscheck program (LTC, diabetics, home-bound)
Ontario specific professional pharmacy services 2011
april 2011 - first stage of expanded services launched
september 2011 - program criteria altered
- pharmaceutical opinion program is an expanded professional pharmacy service in which a drug-related problem and clinical intervention are identified
- smoking cessation program: NRT for ODB recipients only
Ontario specific professional pharmacy services 2012
Oct 2012, expanded scope of practice, allowing part a pharmacists to:
- initiate smoking cessation therapy (wellbutrin and zyban)
- renew or adapt prescriptions (chronic/stable condition by renewing prescription, alter dose formulation, regimen or ROA)
- perform a procedure on tissue below the dermis
- administer substances by injection or inhalation
Ontario specific professional pharmacy services 2016
- administer travel and other vaccinations
- patients 5 years or older
- not all vaccines require a prescription from a primary care provider
- vaccines that are part of Ontario’s publicly funded immunization program are free if administered by doctor, but those who receive at pharmacy will have to pay
Ontario specific professional pharmacy services 2020
- Administer the flu vaccine to children as young as 2 years old
- Renew prescriptions in quantities up to a year’s supply
- Administer certain substances by injection or inhalation
Principles of Expanded Scope
- Members have an obligation to protect and promote health of patients
- Members are accountable for practicing within their scope of practice, know the terms, conditions, and limitations of their registration
- The services included within the expanded scope of pharmacy practice are ongoing medical care and take place in the context of a collaborative relationship between the pharmacist, patient, and patient’s primary care provider
- Members initiate, adapt, and renew prescriptions, administer substances by injection or inhalation only for the benefit of the patient and based on individual nature of the patients need/history and professional judgement exercised accordingly
- When initiating, adapting and/or renewing prescriptions, the member assumes full responsibility and liability for that prescription, documents actions as required, and undertakes notifications as appropriate
a. When adapting, you are the prescriber and assuming full responsibility and liability for the prescription
b. Must document everything and then forward on to the primary care provider - Pharmacy services are provided within the context of the legislative requirements, standards of practice, and code of ethics
Common Roles of Pharmacy tech
Held responsible and accountable for technical aspects of prescriptions, within the NAPRA standards of practice
- Registered technicians are to have liability insurance as well
- A technician can fill an Rx, as well as complete a final check
- Responsible for the right medication, strength, patient, Dr., as well as the correct quantity of the medication
- Pharmacist must check therapeutic appropriateness and counsel the patient if necessary
- Assist pharmacists in taking the best possible medication history
- Identify any drug interactions or medical conditions
- Provide information that does not require application of therapeutic knowledge to patients requiring assistance in selecting non-prescription drug
How did the pharmacy technician evolve?
-30 years of unregistered assistants or technicians assisting pharmacists in technical aspects of dispensing
Began with no status
- Required in order to maximize the time necessary for the delivery of clinical services
- With pharmacists taking on more roles, technicians took on some of the roles, so the pharmacist has more time to do other things
What are the milestones on the road to regulation?
1998 - college began process
2007 - bill 171 was passed in Ontario legislation which enabled the regulation of pharmacy technicians
2010 - pharmacy technicians became recognized as pharmacy regulated roles
What are the registering roles for pharmacy techs?
you do not need to be registered if working in community pharmacy, but DO need to be registered in a hospital
Training for Pharmacy Tech
Counsel for Accreditation of Pharmacy Programs
- 2-year program
- Graduate from CCAAP registered program
- Register with the OCP
- Complete the structured practical training (rotation)
- 35 hours a week for a minimum of 12 weeks
- JP exam
- PEBC
NAPRA SOP for Pharmacy Tech
Legal, ethical, professional responsibilities
- Meet legal requirements
- Uphold and act on ethical principles
- Demonstrate professionalism
Professional collaboration and Teamwork
- Collaborate to meet patient healthcare needs, goals, outcomes
Drug distribution: Prescription and Patient Information
- Receive prescription
- Process the prescription
- Transfer prescription
Drug distribution: product preparation
- Select, prepare, package products for release
Drug distribution: product release
- Ensure accuracy
- Collaborate with the pharmacist in the release
- Document all aspects of drug distribution activities
Drug distribution: system and inventory controls
- Manage inventory and drug distribution system
Communication and education
- Establish and maintain effective communications
- Provide information and education
- Document standards, policies, and procedures
Division of responsibilities (pharmacy assistants, tech, pharmacists)
Pharmacy assistants: job trained members that answer phones, placing orders, maintain stock levels
- Some colleges have a 1-year assistant training
Technicians: accountable and responsible for the technical aspects of both new and refill prescriptions
Pharmacists: remain responsible for the therapeutic/clinical appropriateness of all new and refill prescriptions and therapeutic consultations
Summary of Pharmacy Tech Roles
Responsible and accountable for the technical aspects of both new and refill prescriptions
Each prescription must contain the signature of both the technician (for the technical functions) and the pharmacist (for the therapeutic functions)
Perform a procedure on tissue below the dermis (lancet) under the direction of a pharmacist
Accept verbal prescriptions
- Exception: narcotics and controlled drug substances
Independently receive & provide prescription transfers ◦ Exception: narcotics and controlled drugs
What is an herbal product?
- Any form of a plant or plant product (leaves, stems, flowers, roots, seeds)
- Sold raw or as extracts
- Contains dozens of chemicals (Alkaloids, flavonoids, glycosides, fatty acids, etc.)
What are the various preparations and formulations that herbal products come in?
- Tea/infusion (water is poured over finely chopped plant material)
- Decoction (cold water is added then heated and strained)
- Plant juice
- Tincture – soaked in alcohol and water then filtered
- Extract – very popular and most common (Start with plant material (either dried or fresh), then soaked in a solvent for several hours, filtered, then concentrated and prepared as dry or liquid form)
- Tablet or capsule
- Others (lozenges, syrups)
What is the cause of the issue for variations in the active ingredients?
batch-to-batch variation variation between manufacturers plant: o Portion of plant o Extraction method o Age of plant o Season of harvest o Soil constituents o Plant origin o Growth conditions
What is homeopathy?
system of alternative medicine
- different than regular western medicine
- created in 1800 in Germany
- Homeopathic remedies can use plant, animal, mineral substances
Principle 1 of Homeopathy
like of similar
- like cures likes
- injecting a person with their allergen to cure them (cure the person with what is causing their illness)
Principle 2 of Homeopathy
using very small doses
- Mother tincture
- Dilution and Succession
Mother Tincture Extraction
- 1 small amount from the mother tincture, mixed with diluent
- 1 drops of the tincture, with 99 drops of alcohol, shaken vigorously
- Dilutes repeatedly
- More you dilute it, the stronger it gets
- More potent, more dilute
Dilution and Succession
- Every time you take a dilution, you shake it – calling it a succession
- The remedy is diluted several times (alcohol or water), and each time undergoes vigorous shaking or succession
- This potentizes or dynamizes the remedy; the energy of the active ingredient is released into the diluent
- More dilute = more potent