Midterm

Question 1

The best data collection method to use when a large number of employees perform the same job is…

Answer 1

A group interview

Question 2

Customer service Representatives for ABC Industries work remotely, often from home, using information technology. These employees are refereed to as…

Answer 2

Telecommuters

Question 3

The search for greater efficiencies has prompted many companies to…

Answer 3

Offshore

Question 4

Diversity means to be…

Answer 4

Varied

Question 5

Before deciding whom to hire, an employer needs…

Answer 5

Job candidates

Question 6

“The mailroom supervisor receives, sorts, and delivers all incoming mail properly, and he or she handles all outgoing mail including the accurate and timely posting of such mail” Would MOST likely be found in the ….. section of the job description, which separately lists each of the jobs major tasks.

Answer 6

Job summary.

Question 7

Which of the following should be the first step in an employee engagement strategy?

Answer 7

Setting objectives

Question 8

Which of the following tells you whether the test is measuring what you think it’s supposed to be measuring?

Answer 8

Validity

Question 9

ABC Industries promotes itself as a company that guaranties on-time delivery. What type of competitive strategy is it using?

Answer 9

Differentiation

Question 10

Trent is generally concerned about keeping his job. He is often anxious and sometimes comes across as hostile. Trent is NOT demonstrating…

Answer 10

Emotional stability

Question 11

Which of the following terms refers to evidence that the test is job related?

Answer 11

Validity

Question 12

Diversity training and education will help to…

Answer 12

Encourage employees to value cultural differences.

Question 13

A passive job candidate is one who.

Answer 13

Is one who is not actively looking for a job

Question 14

In which case to the Supreme Court decided that a screening tools such as a test had to be job-related or valid

Answer 14

Greg’s V. Duke power company

Question 15

The use of data,fact, analytics, scientific rigor, critical evaluation and critically evaluated research/cases studies to support HR proposals decisions, practices, and conclusions is called

Answer 15

Evidence-based human resource management

Question 16

Demographics trends make_____more important.

Answer 16

Managing diversity

Question 17

The pregnancy discrimination act is an amendment to Title VII

Answer 17

True

Question 18

Which of the following measures of reliability consists of administering a test and then administering what is believed to be an equivalent test later?

Answer 18

Alternate form estimate

Question 19

Which of the following is a course of action that answers the question,” are we in the right business given our strengths and weaknesses and the challenges that we face?”

Answer 19

Strategy

Question 20

Employees ofTemporary staffing firm is working in an employer’s work place are considered employees of___

Answer 20

Both the temporary staffing firm and the company

Question 21

The next step after completing the job analysis and deciding which jobs need to be filled is___

Answer 21

Recruiting and selecting employees for the job

Question 22

Matching the required knowledge, skills, abilities, and competencies of the person to that of the job is known as___

Answer 22

Person-job it

Question 23

Having outside venders or employees abroad supply services that the company’s own employee previously did in house is called__

Answer 23

Offshoring

Question 24

What is one Step an HR manager can take to make the HR department more efficient?

Answer 24

Use technology and outsource some HR activities.

Question 25

The basic rule of__ is to understand the special needs and create a set of policies and practices that create a more hospitable environment in which they can work.

Answer 25

Recruiting a diverse workforce.

Question 26

One drawback of online recruiting is __

Answer 26

Employers may be deluged with resumes.

Question 27

What is reverse discrimination?

Answer 27

To discriminate against non minority applicants and employees.

Question 28

Which of the following regulates background checks?

Answer 28

Fair credit reporting act

Question 29

Joan does not like the posters of scantily clad women that several male employees have posted in their cubicles. Joan is. Likely experiencing __

Answer 29

Hostile environment sexual harassment

Question 30

EEOC guidelines on disabilities say that to be covered under the ADA a physical or mental disability impairment must __ one or more major life activities.

Answer 30

Substantially limit

Question 31

What is disparate impact?

Answer 31

An employer engaging in an employment practice or policy that has a greater adverse impact (effect) on the members of a protected group under the Title VII than on other employees, Regardless of intent.

Question 32

Why is employee engagement important to management?

Answer 32

Employee engagement drives performance.

Question 33

One advantage of online recruiting is__

Answer 33

It costs much less than traditional recruiting

Question 34

Which of the following involves demonstrating statistically a relationship between scores on a selection procedure and job performance of a sample of workers?

Answer 34

Criterion Validity

Question 35

Using Facebook and LinkedIn to recruit Job candidate is an example of HR using the __Trend

Answer 35

Technology

Question 36

Marion Franklin is The CEO of a local real estate company, action realty. The community has seen an increase in population of the last two years, and new neighborhoods are being built as a result. Mary and staff of realtors is very busy, and Maria needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped.Which of the following interview questions would most likely provide Marion with the highest validity and be the most useful for predicting job performance?

Answer 36

What would you do if your client did not clean his home for an open house?

Question 37

The civil rights act of 1991 provides for Blank in a sexual harassment case where malice or reckless indifference has been shown.

Answer 37

Compensatory and punitive damages

Question 38

The application form can tell the employer

Answer 38

About the applicant stability based on his or her previous work record

Question 39

Improvements in employee engagement can be associated with increase in

Answer 39

Product quality

Question 40

Which of the following provides benefits to spouses in same-sex marriages

Answer 40

Employee retirement income security act

Question 41

The Age Discrimination in Employment Act (ADEA) makes discrimination against__Unlawful.

Answer 41

Employees over 40 years of age.

Question 42

An online ad should provide a way for potential applicants to __

Answer 42

Gauge if the job is a good fit

Question 43

Employee engagement is important to manage because

Answer 43

Employee engagement drives performance

Question 44

The role of the new Equal Employment Opportunity Commission (EEOC) is__

Answer 44

To investigate job discrimination complaints

Question 45

Companies that use high-performance work systems are shown to do all of the following EXCEPT

Answer 45

Have high turnover

Question 46

A job analysis produces information for writing

Answer 46

Job descriptions and specifications

Question 47

If an employment practice or policy has a greater adverse effect on the members of a protected group then on other employees, regardless of intent, it is said to have

Answer 47

Disparate impact

Question 48

The standard someone uses to decide what his or her conduct should be are called

Answer 48

Ethics

Question 49

Mike Simmons has recently applied for a position with Pfizer pharmaceuticals. Which personality trait most likely has the strongest correlation to Mike’s success as a pharmaceutical sales representative?

Answer 49

Extroversion

Question 50

Disparate treatment means

Answer 50

Intentional discrimination

Question 51

One big Consequence of the demographic and technical trends Is a growing emphasis on the companys

Answer 51

Human capital

Question 52

Title VII Of the civil rights act of 1964 prohibits discrimination based on

Answer 52

Race, Color, religion, sex, and national origin

Question 53

How are you collect information for a job analysis should depend on

Answer 53

Howyou intend to use the information

Question 54

Many companies use__To coordinate their talent related activities

Answer 54

Talent management software

Question 55

Which of the following shows the title of H supervisors position and, by means of connecting lines, who is accountable to whom, Who has authority for Each area and who is expected to communicate with whom

Answer 55

Organization chart

Question 56

Job analysis is the procedure through which a manager

Answer 56

Determines the duties of the companies positions and the characteristics of the people to hire for them

Question 57

A set of human resource management policies And practices that together produce superior employee performance is a

Answer 57

High performance work system

Question 58

Jenny determined in the first five minutes of the interview that Brandon was in the right person for the job. Jenny has committed a __Interview mistake

Answer 58

Snap judgment

Question 59

They plan for how a company will maintain a competitive advantage is it’s

Answer 59

Strategic plan

Question 60

Statements such as older people can’t work as hard as younger people are examples of

Answer 60

Stereotyping

Question 61

Viewing members of other groups less favorably then members of your own group is defined as

Answer 61

Ethnocentrism

Question 62

During job interviews recruiters for ABC Industries stress it’s environmental and socially responsible values. These recruiters are participating in

Answer 62

Branding

Question 63

Sally is a production employee for ABC industries and her responsibility is to run machine A. Sally supervisor informed her that starting next week she will be responsible for running machines B and C as well as machine A. Sally has experienced

Answer 63

Job enlargement

Question 64

Graphology, a tool For assessing basic personality traits, is also called

Answer 64

Hand writing analysis

Question 65

Reliability refers to a tests

Answer 65

Consistency

Question 66

The mail room supervisor receives Sorts and delivers all incoming mail properly and he or she handles all outgoing mail including the accurate and timely posting of such mail. Would most likely be found in the__Section of the job description which separately list each of the jobs major tasks

Answer 66

Job summary

Question 67

Temporary employees are examples of

Answer 67

Alternative staffing

Question 68

To gauge staffing issues, managers use

Answer 68

The recruiting yield pyramid

Question 69

Forecasting workforce demands starts with estimating

Answer 69

What the demand will be for your products and services

Question 70

State run employment service agencies are supported by

Answer 70

The US Department of labor

Question 71

Which of the following is the most likely source of a company’s hierarchy of goals

Answer 71

Basic planning process of the firm

Question 72

E-Verify is used by employers to

Answer 72

Determine if an applicant is eligible to work in the US

Question 73

What does an IQ test measure

Answer 73

Cognitive (mental) abilities

Question 74

According to the___ A person with a disability can’t be rejected for the job if he or she is otherwise qualified and if the person could perform the essential job functions with reasonable accommodations

Answer 74

ADA

Question 75

The manager who takes a talent management perspective

Answer 75

Actively segments and manages employees

Question 76

Title VII Forbids testing or screening a job applicants because testing could systematically discriminate against some protected classes

Answer 76

False

Question 77

Today’s jobs are more

Answer 77

Difficult to define

Question 78

Which of the following requires prospective employees to prove that they are eligible to work in the United States

Answer 78

Immigration reform and control act

Question 79

Workforce planning embraces

Answer 79

All future positions

Question 80

Which of the following occurs when workers are assigned additional activities at the same level of responsibility

Answer 80

Job enlargement

Question 81

Why is careful selection important? How can personnel test and interviews improve the selection process

Answer 81

Careful selection is important because it determines the company’s performance

Question 82

Which of the following laws establish the equal employment opportunity commission(EEOC)

Answer 82

Title VII Of the civil rights act of 1964

Question 83

Companies with__Or more employees must comply with the Americans with disabilities act

Answer 83

15

Question 84

If it is False and tends to harm the reputation of another communication is said to be

Answer 84

Defamatory

Question 85

Julie Has been given approval to provide one of her production employees to a team lead position right away. Fran is the most experienced employee in the group and is a good performer. Fran is scheduled to go out on maternity leave in two weeks and will be out for six weeks under the companies disability policy. In this situation Julie should

Answer 85

Promote friend to the position and cover her responsibilities while she is out the same as for any employee on disability

Question 86

Having outside vendor supply services that the companies own employees previously did in-house is called

Answer 86

Outsourcing

Question 87

When is a medical exam permitted

Answer 87

After a job offer is made

Question 88

Mental disabilities such as depression and anxiety disorders account for the greatest number of claims brought under the ADA

Answer 88

True

Question 89

Which act makes most mandatory retirement policies unlawful

Answer 89

Age discrimination in employment act

Question 90

Affirmative action

Answer 90

Requires employers To make an effort to hire and promote those in a protected group

Question 91

Which of the following is a consequence of HR managers taking on a more central role

Answer 91

They are more involved in developing the companies strategic plan

Question 92

A good strategic HR manager

Answer 92

Aligns the employees efforts with company goals

Question 93

Which section of the job description includes it’s major functions or activities

Answer 93

Job summary

Question 94

Which of the following is the most likely outcome of using the same questions with all candidates being interviewed

Answer 94

Reducing bias

Question 95

Why is the aging workforce a concern for HR managers

Answer 95

There aren’t enough younger workers to replace the retiring baby boom employees

Question 96

Employers are allowed to conduct background investigations and reference checks to verify a candidates

Answer 96

Military discharge status

Question 97

The Quantitative gauge of a human resource management activity such as employee turnover hours of training per employee or a qualified applicant per position is known as

Answer 97

HR. Metrics

Question 98

Which of the following is a consequence of diversity economic globalization and technology trends for HR

Answer 98

More focused on performance

Question 99

All of the following are HR tools Used to translate a firms strategic goals into HR policies and activities except

Answer 99

Scatter plot

Question 100

Most of the jobs added in the next few years are expected to be in

Answer 100

Service industries

Question 101

Which of the following is a common disadvantage of the interview method of job analysis data collection

Answer 101

Distortion of information

Question 102

The attractiveness of a male job candidate does not affect his promotability But the attractiveness of a female job candidate strongly affects her career advancement opportunities

Answer 102

False