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CST 110 > Midterm 1 Terms > Flashcards

Midterm 1 Terms Flashcards

1
Q

Hearing is a ______ Process

A

Physiological Process

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2
Q

Listening is a process of ____, _____, _____ _____, and ______ _______ to what you hear

A

recognizing, understanding, accurately interpreting, and responding effectively

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3
Q

3 Components of listening:

A

Affective Component, Cognitive Component, and behavioral Component

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4
Q

Affective Component

A

attitude towards listening

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5
Q

Cognitive component

A

giving attention to understanding

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6
Q

Behavioral Component

A

Showing you understand and remember information provided

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7
Q

15 words

A

Attend every class
Prepare for class
Engage in class
Study the material
Learn from assignments

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8
Q

Competent Communication

A

Ability to effectively and appropriately interact in any given situation

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9
Q

5 Characteristics of Competent Communication

A

Self Awareness
Responsiveness & Adaptability
Person Centered Messages
Cognitive Complexity
Ethics and Civility

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10
Q

Self Awareness

A

Pays attention to how behaviors and comments influence and affect people

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11
Q

Responsiveness and Adaptability

A

Appropriately act upon your own actions and reactions

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12
Q

Person Centered Messages

A

Good Communicators always consider others thoughts, feelings, and ideas.

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13
Q

Cognitive Complexity

A

All kinds of reason people communicate and interact in a specific way

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14
Q

Ethics and Civility:

A

Competent Communicators understand how to act correctly in a situation

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15
Q

Passive hearing

A

not actively engaging in listening

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16
Q

Active listening

A

Listening with eyes, ears, and gut
Being open to what the other person is saying

17
Q

What is important to be aware when listening?

A

Personal bias, and assumption your viewpoint is correct

18
Q

8 Step Process

A

Carefully analyze the assignment
Brainstorm potential ideas
Carefully analyze your audience
General Research
Focus
Specific Research
Write your outline
Practice

19
Q

General Purpose

A

Inform/Persuade

20
Q

Specific Purpose

A

One sentence that generally explains what you intend to talk about

21
Q

Central Idea

A

One Sentence that explains your main points about what you plan to talk about

22
Q

Dr. Nadine Burk Harris

A

Teach something new, share new idea
Be ethical

23
Q

Dialouge

A

Style of communication that respectfully encourages people to want to listen, while also encouraging others to speak

24
Q

Presentness

A

A commitment to the moment and other people in the moment, giving undivided attention

25
Q

Unconditional Positive Regard

A

Accepting others w/ a positive attitude

26
Q

Mutual Equality

A

Each person makes a contribution to an interaction

27
Q
A

CST 110 (1 decks)

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