Midterm 1 Terms Flashcards
Hearing is a ______ Process
Physiological Process
Listening is a process of ____, _____, _____ _____, and ______ _______ to what you hear
recognizing, understanding, accurately interpreting, and responding effectively
3 Components of listening:
Affective Component, Cognitive Component, and behavioral Component
Affective Component
attitude towards listening
Cognitive component
giving attention to understanding
Behavioral Component
Showing you understand and remember information provided
15 words
Attend every class
Prepare for class
Engage in class
Study the material
Learn from assignments
Competent Communication
Ability to effectively and appropriately interact in any given situation
5 Characteristics of Competent Communication
Self Awareness
Responsiveness & Adaptability
Person Centered Messages
Cognitive Complexity
Ethics and Civility
Self Awareness
Pays attention to how behaviors and comments influence and affect people
Responsiveness and Adaptability
Appropriately act upon your own actions and reactions
Person Centered Messages
Good Communicators always consider others thoughts, feelings, and ideas.
Cognitive Complexity
All kinds of reason people communicate and interact in a specific way
Ethics and Civility:
Competent Communicators understand how to act correctly in a situation
Passive hearing
not actively engaging in listening
Active listening
Listening with eyes, ears, and gut
Being open to what the other person is saying
What is important to be aware when listening?
Personal bias, and assumption your viewpoint is correct
8 Step Process
Carefully analyze the assignment
Brainstorm potential ideas
Carefully analyze your audience
General Research
Focus
Specific Research
Write your outline
Practice
General Purpose
Inform/Persuade
Specific Purpose
One sentence that generally explains what you intend to talk about
Central Idea
One Sentence that explains your main points about what you plan to talk about
Dr. Nadine Burk Harris
Teach something new, share new idea
Be ethical
Dialouge
Style of communication that respectfully encourages people to want to listen, while also encouraging others to speak
Presentness
A commitment to the moment and other people in the moment, giving undivided attention
