Midterm 1 Flashcards
IO applies the principles of psyc at work. What are the 2 focus elements?
Personnel - processes of recruitment, appraisal, etc.
Organizational - behavior of ppl in organization, human factors
What are 5 focal area concepts in IO?
Job performance KSA Turnover Satisfaction Committment
Job performance elements (3)
TOC
Task: declarative knowledge, procedural knowledge, motivation
OCB: org commitment behavior
CWB: counterproductive work behavior that is intentional
3 factor model of commitment
affective (love job), continuance ($$), normative (group needs)
Defn of Motivation
Psychological/energetic forces from in and outside EE to initiate work related behavior - unobservable and changing
An individuals motivation determines d__, i__, and p__ to action goal.
direction
intensity
persistance
What are the four motivational themes?
Behavior is goal-directed
Goals are hierarchical
Discrepancy reduction drives production
Approach/avoidance underlies all motivation tendencies(t
Motivation theories (5) SHANE
Scientific management (Optimize)
Administrative (bureaucracy)
Human relations approach (psyc and social factors)
Needs theories (maslow, x/y)
Expectancy theory (cog process to make choice in behavior, vie)
Expectancy theory - explain vie
Expectancy: amount of effort to achieve performance
Instrumentality: how much performance to achieve outcome
Valence: how important/attractive is the outcome
Organizational justice is about FAIRNESS. What are the 4 types of justice? Which two interact?
Distributive justice: fairness of distribution (equity, equality, needs)
Procedural justice: fiarness of process to decide
Interactional/interpersonal: relationships
Informational: accuracy and quality of info
Distributive and procedure interact
What are the 6 rules of procedural justice?
voice, correctability, consistency, bias, representativeness, accuracy of info
What are the 2 rules of interactional justice?
respect, propriety
What are the 2 rules of informational justice?
justification, truthfullness
Who is motivated most by money? Least?
Most: type A, men, high self esteem, high need to achieve
Least: low honesty/humility
Types of reward structures (4) and their moderators (2)
skill based
profit share
gainshare
options
Moderators: size of group, task interdependence
What is the most consistent predictor of personality in motivation and performance?
conscientiousness
Who is successful in their goals when setting?
People who SMART and have set difficult but not impossible goals
What are the 4 mechanisms in goal setting theory?
arousal/direction of attention
effort
persistance
use of task relevant knowledge/strategies
Locke: linear relationship between goals and performance
What are the moderators of goal setting?
committment (believe they can - self efficacy)
feedback
ability
Temporal motivation theory - how do you achieve big goals?
More successful with several proximal goals to achieve distal - activates trying harder, achievement gives confidence
Two facets of goal orientation
performance/outcome
mastery/learning
mastery/learning associated with:
positive self-set goal level, self efficacy, job performance
performance (avoidance and prove) associated with
avoid: negative to self set goal, self efficacy
prove: weak relationship
Oldman: job characteristics (way to look across several jobs) FATTS
skill variety - is work varied enough task identity - do i get pride from my work task significance - on others autonomy - freedom to do job feedback- on my performance
