Midterm 1 Flashcards

1
Q

what are the marketing 4 p’s

A

price
product
promotion
place

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2
Q

which p corresponds to marketing communications

A

promotion

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3
Q

which o do marketers have the greatest control

A

promotion

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4
Q

marketing communications definition

A

an audience-entered activity through which an organization seeks to engage with its audiences, with the objective to present the image and brand, stimulate purchases, enable transactions, and encourage the development of the mutually beneficial relationships.

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5
Q

tasks or objectives that marketing communications can accomplish

A

inform-new product or existing - educate consumers
reinforcement - after consumers are aware brand may become dormant in their minds so re-activate it
persuade-urge consumers to buy your stuff
differentiate - market positioning to occupy and create a clear, distinctive position in the consumers mind and compete with other brands in why they should buy your product not competitors.

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6
Q

what are the DRIP tasks

A

differentiate
reinforce
inform
persuade

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7
Q

what can you describe differentiation as

A

why should consumers come to you and not other companies?

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8
Q

What are the marketing communications tools

A
sales promotion
direct marketing
public relations
personal selling
advertising
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9
Q

what are the most important marketing communications tools

A

advertising and sales promotions

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10
Q

define the marketing tool advertising

A

any paid form of non-personal presentation and promotion of ideas, good, or services by an identified sponsor

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11
Q

define the marketing tool : sales promotion

A

an activity that provides incentives to bring about immediate response from customers and distributors

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12
Q

define the marketing tool public relations

A

a form of communications designed to gain public understanding and acceptance

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13
Q

define the marketing tool: direct marketing

A

a marketing system for directly sending messages/products to, and accepting orders from customers through a variety of media

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14
Q

define the marketing tool: personal selling

A

face to face communications involving the presentation of features and benefits of a product or service to a buyer

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15
Q

what are some examples of advertising

A

google

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16
Q

what are some examples of sales promotion

A

self liquidating sales promotions (premiums and incentives)
self involvement (contests and games)
increase product knowledge ( samples and displays)

17
Q

what are some examples of public relation tools

A

event sponsorship, news release and briefings, speeches

18
Q

what are some examples of direct marketing

A

mail, email, catalogs

19
Q

what are some examples of personal selling

A

sales appointments

20
Q

what is the definition of integrated marketing communications (IMC)

A

a managerial process through which the company carefully integrates and coordinates its many communication channels to deliver a clear, consistent and compelling message about the organization and its brands

21
Q

what is the use of advertising

A

to efficiently get the message to large audiences

22
Q

what is the use of sales promotion

A

stimulate immediate purchase, reward repeat purchases, encourage product trial

23
Q

what is the use of public relations

A

build positive image, strengthen ties with stakeholders

24
Q

what is the use of direct marketing

A

reach targeted audience, encourage direct response

25
Q

what is the use of personal selling

A

reach customers one to one to make sales, strengthen relationships

26
Q

what is the selection criteria on choosing which marketing communications tool to use

A

control
financial resources
credibility
size