Midterm 1 Flashcards
What is organizational culture?
The values shared by individuals within an org
The set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments
What are the four functions of culture?
Gives member a sense of identity
Facilitates collective committment
promotes social stability
promotes understanding of the organization
What are espoused values?
the values that an org says that it believes in
What are enacted values?
The values that members perceive to be valued by the org
What are stories?
legends about what has happened in the past?
What are myths?
dramatic narritives of imagined events
What are symbols?
Icons that show what we are all about
What are rites?
ceremonies that are visible reminders of values
What are artifacts?
Material objects that express dimensions of culture
What is organizational socialization?
The impact of the org on the individual The process by which a person learns the values, norms, and required behaviors which permit him/her to participate as a member of the organization
What are the three phases of org socialization?
anticipatory socialization - prior to joining the org
encounter - initial entry period into the org
change and acquisition - variable, seen when values, behaviors are consistent with the org
What is a global org?
has facilities in different countries
cultural differences incorporated
decentralized decision making
What is a multinational org?
facilities in a number of different countries
focus on minimizing production and distribution costs
What is an international org?
one or more facilities in other countries
What are Hofstaeds’s culture differences?
there are five of them: power distance individuality vs collectivism masculinity vs feminism uncertainty avoidance short term vs long term orientation
What is the difference between high and low context cultures?
High context cultures carry meanings on situational and objective things
low context base meanings on words and written communication
What are the four categories of Golman’s emotional intelligence?
self awareness, emotional management, self management, social awareness
What are the four elements of core self evaluation?
self effacacy - a person’s beliefs about their chances of accomplishing a certain task
self esteem - a person’s belief about their own self worth
emotional stability
locus of control - extent to which someone believes that the events in their lives are influenced by external or internal events
What is the Big Five model?
openness to experience
consciousness - dependable, perisistent, goal oriented
extraversion
reliableness
neuroticism - anxiety, self conscious, vulnerability
What are some well known personality tests used in the work force?
Meyers - Briggs
Minnesota Multiphasic Indicator
16PF
DiSC
What is the Meyers Briggs test?
has over 50 years of research proving its credibility
lists preferences vs skills
What are the four categories of the Meyers Briggs test?
extraversion - introversion
sensing - intuition: refers to what a person pays attention to
thinking - feeling: refers to how a person decides
judgement - perception: refers to the life style a person adopts
What is theory X?
People dislike work and need to be coerced to work
What is theory Y?
Work is just another part of life. People can be given objectives and are able to do them
What is a strategic plan?
describes a firm’s long-term goals/ plans, typically over a 5 year span
What is an annual operating plan?
Typically done every year, outlays the firm’s goals and objectives over the next year
What is a human resource plan?
describes a firm’s resource capabilities with regard to the long term and short term goals and objectives with recommended actions as needed
What is Galbraith’s Star model?
structure, systems and processes, metrics and rewards, , people and strategy
What is social perception?
is the process whereby we process social information, information related to interactions with others or motives for behavior
What is Harold Kelley’s attribution theory?
consensus: compares someone with their peers
distinctiveness: compares one’s behavior on a task compared to other tasks they have done
consistency: compares an individual’s behavior on a task with their previous work on a task
What is affirmative action?
used by the governement to require a certain amount of different ethnicities in the company
