Midterm 1

Question 1

What is organizational culture?

Answer 1

The values shared by individuals within an org
The set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments

Question 2

What are the four functions of culture?

Answer 2

Gives member a sense of identity
Facilitates collective committment
promotes social stability
promotes understanding of the organization

Question 3

What are espoused values?

Answer 3

the values that an org says that it believes in

Question 4

What are enacted values?

Answer 4

The values that members perceive to be valued by the org

Question 5

What are stories?

Answer 5

legends about what has happened in the past?

Question 6

What are myths?

Answer 6

dramatic narritives of imagined events

Question 7

What are symbols?

Answer 7

Icons that show what we are all about

Question 8

What are rites?

Answer 8

ceremonies that are visible reminders of values

Question 9

What are artifacts?

Answer 9

Material objects that express dimensions of culture

Question 10

What is organizational socialization?

Answer 10

The impact of the org on the individual The process by which a person learns the values, norms, and required behaviors which permit him/her to participate as a member of the organization

Question 11

What are the three phases of org socialization?

Answer 11

anticipatory socialization - prior to joining the org
encounter - initial entry period into the org
change and acquisition - variable, seen when values, behaviors are consistent with the org

Question 12

What is a global org?

Answer 12

has facilities in different countries
cultural differences incorporated
decentralized decision making

Question 13

What is a multinational org?

Answer 13

facilities in a number of different countries

focus on minimizing production and distribution costs

Question 14

What is an international org?

Answer 14

one or more facilities in other countries

Question 15

What are Hofstaeds’s culture differences?

Answer 15

there are five of them:
power distance 
individuality vs collectivism
masculinity vs feminism 
uncertainty avoidance 
short term vs long term orientation

Question 16

What is the difference between high and low context cultures?

Answer 16

High context cultures carry meanings on situational and objective things
low context base meanings on words and written communication

Question 17

What are the four categories of Golman’s emotional intelligence?

Answer 17

self awareness, emotional management, self management, social awareness

Question 18

What are the four elements of core self evaluation?

Answer 18

self effacacy - a person’s beliefs about their chances of accomplishing a certain task
self esteem - a person’s belief about their own self worth
emotional stability
locus of control - extent to which someone believes that the events in their lives are influenced by external or internal events

Question 19

What is the Big Five model?

Answer 19

openness to experience
consciousness - dependable, perisistent, goal oriented
extraversion
reliableness
neuroticism - anxiety, self conscious, vulnerability

Question 20

What are some well known personality tests used in the work force?

Answer 20

Meyers - Briggs
Minnesota Multiphasic Indicator
16PF
DiSC

Question 21

What is the Meyers Briggs test?

Answer 21

has over 50 years of research proving its credibility

lists preferences vs skills

Question 22

What are the four categories of the Meyers Briggs test?

Answer 22

extraversion - introversion
sensing - intuition: refers to what a person pays attention to
thinking - feeling: refers to how a person decides
judgement - perception: refers to the life style a person adopts

Question 23

What is theory X?

Answer 23

People dislike work and need to be coerced to work

Question 24

What is theory Y?

Answer 24

Work is just another part of life. People can be given objectives and are able to do them

Question 25

What is a strategic plan?

Answer 25

describes a firm’s long-term goals/ plans, typically over a 5 year span

Question 26

What is an annual operating plan?

Answer 26

Typically done every year, outlays the firm’s goals and objectives over the next year

Question 27

What is a human resource plan?

Answer 27

describes a firm’s resource capabilities with regard to the long term and short term goals and objectives with recommended actions as needed

Question 28

What is Galbraith’s Star model?

Answer 28

structure, systems and processes, metrics and rewards, , people and strategy

Question 29

What is social perception?

Answer 29

is the process whereby we process social information, information related to interactions with others or motives for behavior

Question 30

What is Harold Kelley’s attribution theory?

Answer 30

consensus: compares someone with their peers
distinctiveness: compares one’s behavior on a task compared to other tasks they have done
consistency: compares an individual’s behavior on a task with their previous work on a task

Question 31

What is affirmative action?

Answer 31

used by the governement to require a certain amount of different ethnicities in the company