midterm 1 Flashcards
political/legal dimension
education, healthcare, minimum wage
scaling
whats been learned
importing/exporting process of globalization
lowest risk
strategic alliances process of globalization
3 on the scale so higher risk
6 cultural dimensions
social orientation, power orientation, uncertainty orientation, goal orientation, pragmatism time orientation, indulgence orientation
Goal Orientation masculine
value material possessions, driven by competition and success
Interpersonal Roles explain
how a manager interacts between 2 goups
informational roles explain
how a manager exchanges and process information to higher management so things can adapt and change to get better
Decisional Roles explain
making new ideas so a business doesn’t platue
technical skills
the ability to apply expertise and perform a special task with proficiency
interpersonal skills (human)
the ability to work well in cooperation with other persons: emotional intelligence
conceptual skills
the ability to think analytically and achieve integrative problem solving
emotional intelligence
the ability to manage ourselves and our relationships effectively
Ethics
an individuals personal beliefs/moral principles about whether a behavior, action, or decision is right or wrong
terminal values
goals we want to achieve in our lifetime
instrumental values
things that help us get to our terminal values
amoral
unethical because they don’t know that they did something wrong
Business influences the government through
-personal contacts and networks
-lobbying
-political action committees
-favors and other influence tactics
general environment
what is happening outside our company that we don’t have a part of
suppliers
who we get our raw materials from
partners
rebauk is under nike
political conditions of a social environment
government stability, international trade incentive, international trade controls, economic communities
quota
limit of the number of goods that can be traded
4 functions of management
planning, organizing, leading, controlling
efficiently
quickly and accurately
effectively
getting the job done right and well
top management people
C-suite
middle management people
district managers and deans
first line management
team leads, director, department head
Interpersonal Roles
figurehead, leader, liaison
Informational Roles
monitor, disseminator, spokesperson
Decisional Roles
entrepreneur, disturbance handler, resource allocator, negotiator
Robert Kratz- 3 essential skills
technical, interpersonal, conceptual
Utilitarian view of ethics
greatest good to the greatest number of people
Individualism view of ethics
if we all do the right thing we are all better off
Moral-rights view of ethics
respect and protect the fundamental rights of the people
Justice view of ethics
we have a right and responsibly to treat people impartially and fairly
immoral
hides something even thought they know it is wrong
moral
tells someone about an accident to make it right
organization culture
reward system, protect whistleblower
CSR
corporate social responsibility
areas of CSR
customers who use the product, employees and their jobs, investors with funds at risk, the physical environment, the general social welfare
socioeconomic view
the view that management’s social responsibility goes beyond making profits to include protecting and improving society’s welfare
Classical View
the view that management’s only social responsibility is to maximize profits
shared view
businesses should be both for and against social responsibility
obstructionist social responsibly
lying about things because they are so caught up in making a profit
defensive social responsibility
doing what is minimally required ethically and legally
accommodative social responsibility
trying to do what is right because they care about their social image
proactive social responsibility
thinking forward to what impact the company has on the environment
the government influences business by
environmental protection, consumer protection, employees protection, security protection, tax codes
pacts
don’t have a limit
lobby
has a certain cap you cannot donate over
economic dimension
the overall health of the economy
international dimension
every business has a greater chance to be international because our world is more global
technological dimension
most of us are never getting away from work
socio-culture dimension
demographics and norms of society
Task Environment
who we interact with in the market
customers
who buys our product
regulators
government with taxes and laws
boundary spanners
employees that go outside their boundaries to do their job, sales person
environment scanner
hire someone to keep up with major developments with natural resources
information systems
find a way to create tech to serve the customer better and give them better products
givodan
natural flavors producer
product innovation
coming up with new or improved products
process innovation
better way of doing things or more efficiently
business innovation
new way to make something
social innovation
main goal to help people
Gary Hamel’s Innovation Process
imaging, designing, experimenting, assessing, scaling
Imaging
how can we get more out of something
designing
Building first models and prototypes
experimenting
practical and financial value
assessing
can we even make this happen
reverse innovation
going back to a simpler innovation or way of doing something
disruptive innovation
buying things without the third party
sustainable innovation/ green innovation
innovation that focuses on being green
globalization
the world wide global competition
economic conditions of a social environment
resource allocation, property ownership, natural resources, infrastructure
cultural conditions of a social environment
the way things are done differently by countries
tight cultures
you know the rules and do not stand out
loose cultures
being an individual instead of a group
high context
group or team is valued higher than oneself
low context
nothing is implied
Infrastructure
schools, hospitals, roads
Tarriff
tax collected on exported goods
licensing process of globalization
2 on the scale so still low risk
direct investment process of globalization
4 so high risk
green field investment
starting the business from ground 0
brown field
buying an existing company
Social Orientation
individualism vs collectivism
Uncertainty Orientation
hierarchy is honored
Goal Orientation feminine
value quality of life, non material angles of success, sweden and denmark
long term time orientation
they don’t need anything immediately, pragmatic, ordered
short term time orientation
respect for tradition, saving face, we want it now, US
indulgence
society based on gratification, US
resistance
very strong controlled, suppressive gratification, North Korea