mid term test

Question 1

contains the name or e-mail address of each recipient; each name and/or address is usually separated by a semicolon or common

Answer 1

to box

Question 2

contains a descriptive name for the message; typed with upper- and lower case letters

Answer 2

subject box

Question 3

friendly opening; followed by a colon

Answer 3

greeting

Question 4

message; type with short lines and paragraphs in plain text

Answer 4

body

Question 5

sender’s first name or first and last name

Answer 5

sender’s name

Question 6

writer’s identity and contact information; also known as a signature in some e-mail software

Answer 6

writer’s identification

Question 7

printed name, address, and telephone number (and/or fax number and e-mail address) of the company

Answer 7

letterhead

Question 8

month, day, and year of the letter; type 2 inches from the top of the page

Answer 8

date line

Question 9

name and address of the party to whom the letter is written; begin 4 lines below the date

Answer 9

inside address

Question 10

opening greeting; type 2 lines below the inside address

Answer 10

salutation

Question 11

business letter standard punctuation

Answer 11

a colon after the salutation and a comma after the complimentary closing

Question 12

text or message of the letter;begin 2 lines below the salutation

Answer 12

body

Question 13

closing farewell; type 2 lines below the body

Answer 13

complimentary closing

Question 14

handwritten signature of the writer

Answer 14

signature

Question 15

name, or title, or both of the writer; begin 4 lines below the complimentary closing

Answer 15

writer’s identification

Question 16

initials of the typist; type 2 lines below the writer’s identification

Answer 16

reference initials

Question 17

what is the greeting line called

Answer 17

salutation

Question 18

printed guide words typed in bold (including the colon); press tab after the colon as needed to align the heading entries at the same point; begin 2 inches from the top of the page

Answer 18

memo heading

Question 19

name of the recipient; if a title is included, separate the name and the title with a comma

Answer 19

memo to heading

Question 20

name of writer; if a title is included, separate the name and title with a comma; followed by handwritten initials of sender

Answer 20

from heading

Question 21

month, day, and year the memo was typed

Answer 21

date heading

Question 22

subject of the memo; if the subject wraps to a second line, press tab at the start of the second line as needed to align the second line at the same point as the first line.

Answer 22

subject heading

Question 23

text or message of the memo; type 2 lines below the subject heading

Answer 23

body

Question 24

initials of the typist; type 2 lines below the body

Answer 24

reference initials

Question 25

indicated that something is attached; if used, type directly below the reference initials

Answer 25

attachment notations