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Presentation Skills > Mid-Term Review > Flashcards

Mid-Term Review Flashcards

1
Q

Basic Principles of Presentation Speaking

A

Purpose, Audience, Credibility, Logistics, Content, Organization, Performance

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2
Q

Rule of 3

A

List things in 3, easier to remember 3 things

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3
Q

Effective Listening Definition

A

The ability to understand, analyze, respect, appreciate and appropriately respond to the meaning of another person’s spoken and non-verbal messages

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4
Q

4 Types of Listening

A

Informative, Relationship, Critical, and Appreciative

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5
Q

Informative Listening

A

To understand the message

Key Variable: Vocabulary, Concentration, Memory

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6
Q

Relationship Listening

A

Understand the information with the emphasis of the other person
Key Variables: Attending, Supporting, Empathizing

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7
Q

Critical Listening

A

To evaluate and assess what they are hearing

Key Variables, Review and Preview, and mapping (identifying main points)

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8
Q

Appreciative Listening

A

Answering the question, understanding if you like , value or enjoy what is being said

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9
Q

4 Causes of Poor Listening

A

Physical, Personal, Gender, and Semantic (World View)

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10
Q

Bad Listening Habits

A

Pretend to listen, assume topic will be boring, interrupts, listens only for facts

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11
Q

Good Listeners

A

Pay Attention, Listen for big ideas, make it personal, focus on non-verbal behaviour, avoid assumptions

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12
Q

Active LIstening

A

The receiver actively demonstrates that they’ve heard and understood by feeding back to the speaker either literal meaning, emotional content or both

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13
Q

4 Active Listening Techniquees

A

Encouraging, Paraphrasing, Reflecting Feelings, Ask for information/clarification

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14
Q

3 Elements of Paraphrase

A

A sentence stem, repetition/summary and checking for for accuracy

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15
Q

Giving Feed Back

A

Be specific, descriptive, Focus on something that the person can act, balance the positive and negative, talk to the person now, choose one or two things the person can concentrate on, avoid inferences, use all aspects of communcation

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16
Q

Presentation Anxiety

A

A physiological response to stress

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17
Q

Causes of Presentation Anxiety

A

Fear of Negative Criticism, fear of the audience, avoidance, past experience, chemical imbalance

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18
Q

3 Sources of Confidence

A

Prepare, Relax, Practice

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19
Q

3 Employability Skills

A

Fundamental Skills, Teamwork Skills, Personal Management Skills

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20
Q

Fundamental Skills

A

The ability to use numbers, think and solve problems, and manage information

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21
Q

Teamwork Skills

A

The ability to work with others and participate in projects and tasks

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22
Q

Personal Management Skills

A

The ability to learn and adapt, be responsible, and have positive attitudes and behaviours

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23
Q

Meetings are

A

empowering, a great way to communicate, a way to develop work skills and leadership, and are morale boosting

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24
Q

Opening Meetings

A

Start on time, review the agenda at the beginning, note meeting recorder to take minutes, clarify roles

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25
Q

Time Management

A

Need to keep the process moving, ask attendees to help you keep track of the time

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26
Q

Closing The Meeting

A

End on time and on positive note, review actions and assignments, set time for next meeting, clarify meeting minutes and.or actions will be reported back to member in most a week

27
Q

5 Sins of ineffective PResentation

A 
No Clear Point
No Audience Benefit
No Clear Flow
Too detailed
Too Long
28
Q

3 Student Presentation Mistakes

A

Do not restate the main point

They read and do not speak

29
Q

2 Types of Speech

A

Informative and Peruasive

30
Q

Informative Speech

A

To transmit information of a factual nature, often seen as dry or boring, speak must be creative in using multi-sense learning techniques to maintain audience interest.
Use Rule of 3

31
Q

Persuasive Speech

A

To influecne both individual and groups to accept a particular position or belief, requies a clear understanding of the audience and an intense listener focus

32
Q

Stages of Speaking with persuasion

A

Awareness of the Problem
Understanding the Problem
Understanding the proposed solution
Visualization of the effects of the proposed solution
Understanding how they, the audience must act

33
Q

5 Steps to developing the message

A

Use the audience, the opening, message transition, wrapping up, and question and answers

34
Q

6 Questions for audience analysis

A

What’s the audience’s initial reaction?
How much info is needed?
What obstacles must you overcome?
What aspects can you emphasize?
What expectations does the audience have about the language, structure and format for the messages?
How will the audience use the information?

35
Q

3 Things to deliver a presentation with impact

A

Speaking Voice, Non-Verbal Cues, Presentation notes

36
Q

3 Aspects of Speaking Voice

A

Volume, Rate and Articulation, and Conversation Tone

37
Q

Keys to Volume

A

Be loud enough so everyone can hear you

No booming voice or quiet voice

38
Q

Keys Rate and Articulation

A

Moderate Pace, aim for around 175 wpm, for ESL a big issue is too fast a pace

39
Q

Keys to Conversational Tone

A

Most difficult, talk with not to,

40
Q

Nonverbal Communication

A

7% Words, 38% Voice Tone, 55% Body Language

Consists of Dress, Eye Contact, and Body Language

41
Q

Key points to Dress

A

Clothes Speak louder then words, be respectful, judgments are made upon your dress

42
Q

Key Point to Eye Contact

A

Demonstrates confidence and credibility, also helps presenter assess the audience interest.
Modified H or Z Pattern
Maintain contact for only 1-2 seconds, any longer can cause false pretenses

43
Q

Key Points to Body Language

A

Consists of Facial Expressions and Gestures

44
Q

Proxemics

A 
Study of Space Between People
0-2ft: Inimate Zone
2-4ft: Personal Zone
4-12ft: Social Zone
12ft+: Public Zone
45
Q

Presentation Notes

A

Use a system (Roman Numerals, letters, Numbers etc.)

No more then 5-10 words per points, no unnecessary words

46
Q

4 Team Member Assessment Steps

A

Identify Individual areas to work on
Identify strengths and opportunity areas of members
Map out plan to get the work done
Map out plan practice/improve on opportunity areas

47
Q

Start Professionally

A

Establish credibility and professionalism as a team, When you are not presenting look formal

48
Q

3 Key Points to Transition Between Speakers

A

NO need to introduce all speakers at the beginning
1st speaker conclude next speaker will be introduced with small description of what is covered
Look at the audience not the next speaker

49
Q

Capture Your Audience By

A

Starting from point A to B, keep objective in site

50
Q

WITFY

A

What’s In it for you?

Tell audience it’s importance to them and yourself

51
Q

4 Modes for Openers

A

Factoid, Narration or Anecdote, Question, Quotation.

*Only Use humour if the audience agrees with it’s values, won’t back fire, and doesn’t put audience down

52
Q

Factoid

A

Real, Affects reader personally, specific and new to audience

53
Q

Narration or Anecdote

A

A very short story with what happened to you, and how it connects you to the audience. Must be interesting, real, recent, and links to the topic

54
Q

3 Criteria for opening with a question

A

Something audience cares about, something to which there is an answer, something the audience doesn’t already know

55
Q

3 Criteria for opening with a Quotaiton

A

From someone audience knows and trusts, concise and memorable, and relevant

56
Q

5 Different Message Transitions

A 
Opening to Agenda
Agenda to Background
Background to key Points
Transition Between Points
Transition to Wrap Up
57
Q

Opening to Agenda

A

Talk about the main points/ flow of presentation

58
Q

Agenda to back Ground

A

Offer Audience a context to the presentation Topic

59
Q

Background to Key points

A

State key point

60
Q

Between Points

A

Let the audience know you’re moving on, “my next point is”

61
Q

Transition to Wrap Up

A

Develop a sentence tot ell the audience you are ready to conclude

62
Q

3 Aspects to Wrapping Up

A

Summarize key points, remind audience about benefits, call for action

63
Q

Question and Answer Tips

A

Don’t praise questions, divert comments vs. questions, rephrase the question positively,

Presentation Skills (1 decks)

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