Mid-Term Exam Flashcards

1
Q

Abstract

A

A summary of the contents of a book, article, or formal speech OR existing in thought or as an idea but not having a physical or concrete existence.

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2
Q

Accident Report

A

A form that is filled out in order to record details of an unusual event that occurs at the facility, such as an injury to a guest.

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3
Q

Accreditation

A

The action or process of officially recognizing someone as having a particular status or being qualified to perform a particular activity.

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4
Q

ACTRA

A

The Alliance of Canadian Cinema, Television and Radio Artists (ACTRA) is a Canadian labour union representing performers in English-language media.

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5
Q

Ad Hoc Committee

A

A group of people assembled to address a specific issue. A committee formed for a specific task or objective and dissolved after the completion of the task or achievement of the objective.

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6
Q

Admission

A

The process or fact of entering or being allowed to enter a place, organization, or institution.

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7
Q

Agenda

A

A list of items to be discussed at a formal meeting.

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8
Q

Aisle

A

A passage between rows of seats in a building such as a church or theater, an airplane, or a train.

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9
Q

Amenity

A

A desirable or useful feature or facility of a building or place.

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10
Q

Amplifier

A

An electronic device for increasing the amplitude of electrical signals, used chiefly in sound reproduction.

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11
Q

Appetizer

A

A small dish of food or a drink taken before a meal or the main course of a meal to stimulate one’s appetite.

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12
Q

Attendance

A

The action or state of going regularly to or being present at a place or event.

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13
Q

Attraction

A

A quality or feature that evokes interest, liking, or desire.

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14
Q

Audiovisual (AV)

A

Audio visual event equipment such as projectors, mi- crophones, and other tools necessary for your captivat- ing event.

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15
Q

Back Drop

A

a

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16
Q

Backstage

A

a

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17
Q

Badge

A

A distinctive emblem worn as a mark of office, membership, achievement, licensed employment, etc.

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18
Q

Banner

A

A long strip of cloth bearing a slogan or design, hung in a public place or carried in a demonstration or procession..

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19
Q

Banquet Event Order (BEO)

A

Provides details to personnel who are concerned with specific food and beverage function or the room set-up. It serves as a guideline for the hotel to execute and communicate logistics to all necessary hotel departments.

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20
Q

Black Tie

A

a

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21
Q

Boardroom

A

a

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22
Q

Bonding

A

a

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23
Q

Booth

A

a

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24
Q

Breakdown

A

a

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25
Q

By-Laws

A

A rule made by a company or society to control the actions of its members.

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26
Q

By the Person

A

a

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27
Q

Cancellation Clause

A

a

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28
Q

Capacity

A

a

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29
Q

Carrying Capacity

A

a

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30
Q

Cash Bar

A

a

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31
Q

Casual Attire

A

a

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32
Q

Centrepiece

A

a

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33
Q

Chair Cover

A

a

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34
Q

Chairperson

A

a

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35
Q

Change Order

A

A change order is a document an event planner provides to a venue. The document outlines any changes to an existing agreement or order.

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36
Q

Check In

A

a

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37
Q

Closing Ceremony

A

a

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38
Q

Complimentary

A

a

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39
Q

Concessions

A

a

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40
Q

Consecutive Interpretation

A

Consecutive interpreting is when the interpreter listens to the source-language speaker and after a sentence or a part of the speech reproduces the speech in the target language for the audience.

41
Q

Contract

A

a

42
Q

Convention and Visitors Bureau

A

A convention and visitors bureau (CVB) is a non-profit organization that provides information, resources, and support for the hospitality and tourism industry. Through the CVB you can learn about hotels and convention facilities in the area. They can also provide information about the area and help identify properties that can be helpful when planning an event.

43
Q

Corporate Rate

A

A corporate rate is the amount of money a hotel charges guests who are staying there because they are traveling for business reasons. It is usually less than the normal amount.

44
Q

Credentials

A

A qualification, achievement, personal quality, or aspect of a person’s background, typically when used to indicate that they are suitable for something.

45
Q

Cue

A

A

46
Q

Customs

A

A traditional and widely accepted way of behaving or doing something that is specific to a particular society, place, or time.

47
Q

Day Rate

A

A day rate is the billing cost for an individual’s services for a single day. It is sometimes called a per diem.

48
Q

Debriefing

A

a

49
Q

Delegation

A

a

50
Q

Dismantle

A

Take (a machine or structure) to pieces.

51
Q

Dress Code

A

a

52
Q

Dub

A

a

53
Q

Easel

A

a

54
Q

Event Order (EO)

A

a

55
Q

Exchange Rate

A

a

56
Q

Exhibit

A

a

57
Q

Facilitator

A

a

58
Q

Familiarization Tour (FAM)

A

A reduced travel rate given to event and meeting industry professionals. The trip is used to introduce the industry professionals to certain venues, vendors, and suppliers.

59
Q

Flat Rate

A

A charge that is the same in all cases, not varying in proportion with something.

60
Q

Function

A

a

61
Q

Gala Dinner

A

a

62
Q

General Session

A

a

63
Q

Go to Black

A

a

64
Q

Governing Board

A

A board that manages the affairs of an institution.

65
Q

Grommet

A

An eyelet placed in a hole in a sheet or panel to protect or insulate a rope or cable passed through it or to prevent the sheet or panel from being torn.

66
Q

Guaranteed Number

A

a

67
Q

Halftime Spectacle

A

a

68
Q

Hardwall Booth/Stand

A

a

69
Q

Head Count

A

a

70
Q

Head Table

A

a

71
Q

Honorarium

A

A payment given for professional services that are rendered nominally without charge.

72
Q

Hospitality Desk/Hospitality Room

A

A hospitality desk/room is where guests can receive a welcome drink, moist towel, welcome amenities, and information packages upon arrival or any information you need to handle attendees.

73
Q

Hospitality Suite

A

A room provided free of charge to guests or visitors where they may find a comfortable place to sit or other amenities like drinks or a TV to watch.

74
Q

Inauguration Ceremony

A

a

75
Q

Incentive Event

A

A planned event or trip that is used to encourage people to achieve a specific business goal.

76
Q

Indemnification

A

Compensation for harm or loss OR security against legal liability for one’s actions.

77
Q

Installation and Dismantle

A

a

78
Q

Insurance

A

A practice or arrangement by which a company or government agency provides a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a premium.

79
Q

Inventory

A

A complete list of items such as property, goods in stock, or the contents of a building.

80
Q

Jacket

A

An outer covering or casing.

81
Q

Joining Instructions

A

Joining instructions are sent out to attendees before the event and should include the following details: name, date and time of the event, general information about the event program, details of the venue (including travel directions and a map), any catering or accommodation arrangements, dress code, contact details of the event organiser or trainer on the day

82
Q

Keynote Speaker

A

A person who delivers a speech that sets out the central theme of a conference.

83
Q

Kosher

A

Of food, or premises in which food is sold, cooked, or eaten: satisfying the requirements of Jewish law.

84
Q

Lanyard

A

A cord or strap to hold something (such as a knife or a whistle) and usually worn around the neck.

85
Q

Lavaliere Microphone

A

A lavalier microphone or lavalier (also known as a lav, lapel mic, clip mic, body mic, collar mic, neck mic or personal mic) is a small microphone used for television, theatre, and public speaking applications in order to allow for hands-free operation.

86
Q

Lead Time

A

A lead time is the latency between the initiation and completion of a process. For example, the lead time between the placement of an order and delivery of new cars by a given manufacturer.

87
Q

Lecture

A

An educational talk to an audience, especially to students in a university or college.

88
Q

Licensing

A

To grant a license to (someone or something) to permit the use of something or to allow an activity to take place.

89
Q

Line of Sight

A

A straight line along which an observer has unobstructed vision.

90
Q

Luncheon

A

A formal usually midday meal as part of a meeting or for entertaining a guest a company luncheon a fund-raising luncheon.

91
Q

Marquee

A

A canopy projecting over the entrance to a theater, hotel, or other building OR a large tent used for social or commercial functions.

92
Q

Meet and Greet

A

An organized event during which a celebrity, politician, or other well-known figure meets and talks to the public.

93
Q

Message Board

A

A board or sign on which messages or notices are displayed OR a public electronic forum that allows users to post or read messages or to post or download files and that is accessed by computer over a network (such as the Internet).

94
Q

Move-In

A

To occupy a dwelling or place of work

95
Q

Name Card

A

Name cards are small cards that contain information about an individual or company. They are often offered during formal settings but they can be used in social events as well.

96
Q

Name Tag

A

A name tag is a badge or sticker worn on the outermost clothing as a means of displaying the wearer’s name for others to view.

97
Q

Negligence

A

Failure to take proper care in doing something.

98
Q

Notice of Meeting

A

An invitation in writing to the concerned persons for attending in the meeting.