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Oral Com > Mid Term Exam > Flashcards

Mid Term Exam Flashcards

1
Q

used to explain the human communication process

A

Models of Communication

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2
Q

Known as the mother of all communication models

A

Shannon-Weaver Model

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3
Q

Depicts communication as a linear or one-way process consisting of five elements:

A

a source (producer of message); a transmitter (encoder of message into signals); a channel (signals adapted for transmission); a receiver (decoder of the message from the signal); and a destination

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4
Q

a process as it is continuous and constant

A

Communication

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5
Q

An interaction in which words are used to relay a message.

A

Verbal Communication

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6
Q

All kinds of human responses that are not expressed in words are classified as nonverbal communication.

A

Non-Verbal Communication

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7
Q

Examples of nonverbal communication

A

stares
smiles
tone of voice
movements
manners of walking, standing and sitting
appearance
style of attire
attitude towards time and space
personality
gestures, and others

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8
Q

Who developed The Developmental Model of Intercultural Sensitivity (DMIS)

A

by Bennett & Bennett (2004)

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9
Q

The individual does not recognize cultural differences.

A

Stage 1: Denial

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10
Q

The individual starts to recognize cultural differences and is intimidated by them, resulting in either a superior view on own culture or an unjustified high regard for the new one.

A

STAGE 2: Defense

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11
Q

Although individuals see cultural differences, they bank more on the universality of ideas rather than on cultural differences.

A

STAGE 3: Minimization

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12
Q

The individual begins to appreciate important cultural differences in behaviours and eventually in values.

A

STAGE 4: Acceptance

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13
Q

The individual is very open to the world views when accepting new perspectives

A

STAGE 5: Adaptation

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14
Q

Individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints.

A

STAGE 6: Integration

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15
Q

Characteristics of Competent Intercultural Communicator

A

Flexibility and the ability to tolerate high levels of uncertainty
Reflectiveness or mindfulness
Open-mindedness
Sensitivity
Adaptability
Ability to engage in divergent thinking (or thinking creatively) and systems-level thinking (or thinking how each one in a system or organization influences each other)
Politeness

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16
Q

Barriers/Difficulties to Intercultural Communication

A

Ethnocentrism

Stereotyping
Psychological barriers
Language barriers
Geographical distance

Conflicting values

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17
Q

“Stay away from foreigners. They can’t be trusted”

A

Prejudice

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18
Q

“Asians are bad drivers”
“All beggars are lazy”
“Rich people are heartless”
“Men are better at Math than women”

A

Negative Stereotyping

19
Q

Refrain from showing bias when talking to someone by following the tips below.

A

Avoid stereotypes, i.e., generalizations about a certain group.
Challenge gender norms; avoid using “he” and “man” to refer to a general group of people. To remedy this, you may use plural pronouns or rewrite a sentence to avoid using pronouns. The use of his/her is also acceptable.
Do not talk down on younger people and the elderly.
Be sensitive to the religious practices of others.
Be polite at all times; do not belittle people you perceive to be on a lower social class than you.

20
Q

Example of biases/ insensitivity

A

AGE
“Grandma, your laboratory results will be sent to us through email. I will take care of it. I will not explain it to you anymore because you are already old and you might not understand.”

SOCIAL STATUS
“Manong, please take care of my new car. That is very expensive. You can’t afford it.”

21
Q

Functions of Communication

A

Control
Social interaction
Motivation
Emotional expression
Information dissemination

22
Q

Communication functions to convey information

A

Information dissemination

23
Q

Communication facilitates people’s expression of their feelings and emotions

A

Emotional expression

24
Q

Communication motivates or encourages people to live better

A

Motivation

25
Q

Communication allows individuals to interact with others

A

Social Interaction

26
Q

Communication functions to control behaviour

A

Control

27
Q

Communication that centers on one person where the speaker acts both as the sender and the receiver of message.

A

Intrapersonal Communication

28
Q

Communication between and among people and establishes personal relationship between and among them.

A

Interpersonal Communication

29
Q

Communication that occurs between two people.

A

Dyad

30
Q

Communication that involves at least three but not more than twelve people engaging in a face-to-face interaction to achieve a desired goal.

A

Small Group

31
Q

Types of Interpersonal Context:

A

Dyad
Small group

32
Q

Communication that requires you to deliver or send the message before or in front of a group. The message can be driven by informational or persuasive purposes.

A

Public Communication

33
Q

Communication that takes place through television, radio, newspapers, magazines, books, billboards, internet, and other types of media.

A

Mass Communication

34
Q

This speach style is private, which occurs between or among close family members or individuals. The language used in this style may not be shared in public.

A

Intimate

35
Q

This style is common among peers and friends. Jargons, slang, or the vernacular language are used.

A

Casual

36
Q

This style is the standard one. Professional or mutually acceptable language is a must in this style. Examples of situations are communication between teachers and students, employers and employees, doctor and patients, judge and lawyer, or President and his/her constituents.

A

Consultative

37
Q

This style is used in formal settings. Unlike the consultative, this is one-way. Examples are sermons by priests and ministers, State of the Nation Address of the President, formal speeches, or pronouncements by judges.

A

Formal

38
Q

This style is “frozen” in time and remains unchanged. It mostly occurs in ceremonies. Common examples are the Preamble to the Constitution, Lord’s Prayer, and Allegiance to country or flag.

A

Frozen

39
Q

Types of Speech According to Purpose

A

Informative Speech
Entertainment Speech
Persuasive Speech

40
Q

provides the audience with a clear understanding of a concept or idea. The lectures of your teachers are the best examples of this type.

A

Informative Speech

41
Q

amuses the audience. The humorous speeches of comedians and performers are the best examples of this type.

A

Entertainment Speech

42
Q

seeks to provide the audience with favorable or acceptable ideas that can influence their own ideas and decisions. The campaign speeches of the running candidates for government posts are the best examples of this type.

A

Persuasive Speech

43
Q

Intercultural communication happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds.

A
  • Tim-Toomey (1999)
44
Q

Intercultural communication pertains to communication among people from different nationalities.

A
  • Gudykunst (2003)

Oral Com (2 decks)

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