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Career prep > Mid-term > Flashcards

Mid-term Flashcards

1
Q

Which of the following are basic career skills?

A

Reading and mathematics

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2
Q

what is the highest postsecondary degree available?

A

Doctorate

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3
Q

Who will earn substantially more income: high school graduates or those not earning a diploma

A

High School Graduates

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4
Q

Higher education begins after the completion of

A

Secondary Education

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5
Q

Is a career typically requiring a certificate from a vocational school program? -lawyer, actor, sales, clerk, and auto mechanic

A

Auto mechanic

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6
Q

What is the money called that you are paid for work?

A

Wage

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7
Q

What is an estimation about a future situation based on the evaluation of facts?

A

projection

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8
Q

What is Global economy?

A

Products and services traded among countries

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9
Q

What is a Society?

A

Group of people, who are close together geographically, band together for the better of the community.

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10
Q

What is a workforce?

A

People who are able and willing to work

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11
Q

What term describes the practice of products and services traded among countries around the world?

A

Global economy

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12
Q

What must immigrant workers obtain to quality to work in the US?

A

visa

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13
Q

What characteristics are protected by anti-discrimination laws?

A

Race, age, religion, and disabilities

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14
Q

What law protects the rights of individuals 40 and older?

A

Age Discrimination Act

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15
Q

What law requires employers to provide equal pay for equal work?

A

Equal Pay Act

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16
Q

What civil rights laws protect against?

A

prohibits employers from discriminating against employees on the basis of sex, race, color, national origin, and religion

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17
Q

If an employer goes out of business, employees who have worked long enough might qualify for ________

A

Unemployment Compensation

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18
Q

What federal agency is responsible for creating guidelines and monitoring workplace safety?

A

OSHA

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19
Q

What does diplomatic mean?

A

Respecting others

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20
Q

What is a mediator?

A

An unbiased third party that helps resolve disputes

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21
Q

Recognizing a problem exists and taking action to resolve it is an example of _____

A

taking initiative

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22
Q

What is the highest education degree available at a community college?

A

Associates degree

23
Q

What is collective bargaining?

A

Negotiating within employers and employees regarding employment issues.

24
Q

What type of harassment are you protected from in the workplace?

A

Any unwelcome physical or verbal behavior

25
Q

What is a compromise?

A

Give something up to get something beneficial. Meet in the middle

26
Q

What is placed on dangerous machinery to detect problems and prevent injuries?

A

Sensors

27
Q

What is aptitude and attitude?

A

Aptitude is your natural ability to do something. Attitude is how you act and how you feel

28
Q

Goals proved a structure for identifying options and investigating the possible outcomes of choosing those options.

A

false

29
Q

What are the seven steps in the 7 step decision making model?

A
  1. Identify the decision to be made. 2. Know yourself. 3 Identify options. 4. Gather information and data. 5. Evaluate and compare options 6. Select the best option 7. Develop a plan of action.
30
Q

Once a commitment to a decision has been made, monitoring should be done to ensure that the implementation is executed correctly.

A

True

31
Q

What are the first and last steps?

A

Identify the decision to be made and develop a plan of action.

32
Q

Making a decision without any pressure from others means what value is in place?

A

Free and informed choice

33
Q

Is the “a priori” method the best decision making method?

A

no

34
Q

Scarcity is the condition of not having enough goods and services to satisfy everyone’s _______.

A

wants

35
Q

Define allocate

A

Distribute

36
Q

A fallacious argument is based on _____

A

false logic

37
Q

Ethical standards are necessary to provide social services professionals with an avenue for

A

accountability

38
Q

Every profession within the fields of human services has its own code of ethics to provide guidelines and to provide_______ of standards, behavior, and decision making.

A

Uniformity

39
Q

Choosing not to cheat on an exam is an example of _____

A

A decision to have positive values

40
Q

Behaving in an acceptable manner within a workplace environment is referred to as workplace etiquette

A

True

41
Q

Workplace attire includes which of the following? Jewelry, clothing, shoes, personal hygiene

A

Jewelry, clothing, shoes

42
Q

When should you call someone in the workplace by his or her first name? Select all that apply. When asked to, when that person calls you by your first name, when that person is someone of equal rank, whenever you feel like it.

A

When asked to and when that person is someone of equal rank

43
Q

What are examples of essential non verbal behaviors?

A

Eye contact, smiling, and handshake

44
Q

Select all that apply. Which of the following should you do when answering the telephone in a business environment? -Full name, colloquial greeting, smile, name of company

A

Full name, smile, and name of company

45
Q

How often should you update a caller who is on hold?

A

Every minute

46
Q

What information should you include when leaving a message?

A

State your full name, your company, your telephone number, the time of your call, and the reason for your call

47
Q

What makes miscommunication more likely in an email

A

No feedback and no nonverbal communication

48
Q

What should be used sparingly in emails? Select all that apply

A

abbreviations and emoticons.

49
Q

When speaking to a group, it is not necessary to make eye contact with anyone in the audience because there are often too many people

A

false

50
Q

If you have chosen to display a personal photo at work, be aware of _____ in the photo

A

Attire, activity, and other details

51
Q

What is OSHA?

A

Occupational Safety and Health Administration

52
Q

What does an incident report cover?

A

An incident report reports the details of any accident or injury

53
Q

Being ____ can be defined as practicing friendly and considerate interpersonal behavior.

A

Courteous

Career prep (1 decks)

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