Mid Term Flashcards

0
Q

Stress is a percived_________.

A

Threat

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1
Q

Stress is divided into to types they are________good stress and_________bad stress

A

Eustress (good) distress (bad)

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2
Q
Stress is based on 4 basic fears
1
2
3
4
A

Unknown
Death and dying
Rejection
Failure

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3
Q

CISD is

A

Critical
Incident
Stress
Debriefing

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4
Q

PTSD is

A

Post
Traumatic
Stress
Disorder

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5
Q

The five stages of grief are

A
Anger
Denial
Bargaining
Depression
Acceptance
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6
Q

The four Mismanagement styles of stress are

A

Underhanded
Somatizer
Self punisher
Exploder

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7
Q

High self esteem is made up of 4 things

A

Models
Uniqueness
Connectedness
Empowerment

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8
Q

What percent of Heath problems are stress related

A

80% or 85% either answer not both!!!

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9
Q

4 stress Coping strategies

A

Increased awareness
Information processing
Modified behavior
Peaceful resolution

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10
Q

Humor that makes light or fun of a disaster could be considered ___________ or _________ humor

A

Gallows or Black

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11
Q

5 steps to creative problem solving

A
Describe the problem
Generate ideas
Select and refine ideas
Implement the idea
Evaluate and analyze the action
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12
Q

4 Time wasters/Time robbers are

A

Poor personal boundaries
Workaholism
Procrastination
Perfectionism

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13
Q

6 Time Management techniques

A
Schedule personal time
Delegate
Schedule interruptions
Organize
Access your resources
Recognize limitations
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14
Q

9 Listening and responding skills

A

Assume role of listener. Maintain eye contact. Avoid word prejudice. Use minimal encourages. Paraphrase content. Ask questions. Use empathy to reflect feelings. Provide personal feed back. Summarize the content

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15
Q

9 enhanced communication skills

A

Speak with precision and directness. Enhance your vocabulary. Use appropriate language for your listening group. Attack issues not people. Avoid putting others on defensive. Avoid indirect communication. Avoid information overload. Double check assumptions. Resolve issues when they arise

16
Q

7 assertive skills

A

Learn to say no. Learn to use I statements. Use eye contact. Use assertive body language. Practice peaceful disagreement. Avoid manipulation. Respond rather than react.

17
Q

3 negative conflict resolution skills

A

Withdraw
Surrender
Hostile aggression

18
Q

2 Positive conflict resolution skills

A

Persuasion

Open dialogue

19
Q

Diaphragm breathing consists of 4 phases

A

Inhale
Pause
Exhale
Pause

20
Q

Mental relaxation consists of

A

Meditation

Mental imagery

21
Q

Acute stress surfaces __________ and runs its course in a _________ period of time

A

Quickly. Short time(5 to 30 mins)

22
Q

Chronic stress or ___________ stress. Can linger for a ______ time

A

Cumulative. Long

23
Q

Creative anger management skills

A

Know your anger style. Self monitor anger. De-escalate anger. Out think your anger. Be comfortable with your feelings. Plan in advance. Get a strong support system. Get realistic expectations. Learn to Problem solve. Stay in shape. Turn complaints into requests. Lose past anger

24
Q

9 tips on How can you raise your self esteem

A
Disarm negative critic
Positive reinforcement
Avoid should haves
Focus on what makes you special
Avoid comparing yourself to others
Diversify interests
Strengthen connectedness
Avoid self victimization
Reassert yourself before stress
25
Q

7 Toxic thoughts

A
Pessimism 
Catastrophizing
Blaming
Perfectionism
Polarized thinking
Should-ing
Victimization
26
Q

Reframing techniques

A

Increase awareness
Reframe your perception
Adopt this new attitude
Evaluate

27
Q

Two ways to release unconscious stress are _______ writing and _______ therapy

A

Journal. Art

28
Q

4 Roadblocks to creativity.

A

I’m not creative
There is only one right answer
Don’t be foolish
Avoid mistakes

29
Q

____________ exercise is exercise that involves intense short bursts of activity

A

Anaerobic

30
Q

_____________ Exercise is rhythmic or continuous in nature

A

Aerobic

31
Q

3 Phases of a work out

A

Warm up
Stimulus
Cool down

32
Q

4 Substances that mimic the stress reaction

A

Caffeine
Sugar
Salt
Junk food