Mid Term Flashcards
Stress is a percived_________.
Threat
Stress is divided into to types they are________good stress and_________bad stress
Eustress (good) distress (bad)
Stress is based on 4 basic fears 1 2 3 4
Unknown
Death and dying
Rejection
Failure
CISD is
Critical
Incident
Stress
Debriefing
PTSD is
Post
Traumatic
Stress
Disorder
The five stages of grief are
Anger Denial Bargaining Depression Acceptance
The four Mismanagement styles of stress are
Underhanded
Somatizer
Self punisher
Exploder
High self esteem is made up of 4 things
Models
Uniqueness
Connectedness
Empowerment
What percent of Heath problems are stress related
80% or 85% either answer not both!!!
4 stress Coping strategies
Increased awareness
Information processing
Modified behavior
Peaceful resolution
Humor that makes light or fun of a disaster could be considered ___________ or _________ humor
Gallows or Black
5 steps to creative problem solving
Describe the problem Generate ideas Select and refine ideas Implement the idea Evaluate and analyze the action
4 Time wasters/Time robbers are
Poor personal boundaries
Workaholism
Procrastination
Perfectionism
6 Time Management techniques
Schedule personal time Delegate Schedule interruptions Organize Access your resources Recognize limitations
9 Listening and responding skills
Assume role of listener. Maintain eye contact. Avoid word prejudice. Use minimal encourages. Paraphrase content. Ask questions. Use empathy to reflect feelings. Provide personal feed back. Summarize the content