Mid-Term Flashcards
Three Dimensions of Conflict
- Cognitive (perception)
- Emotions (feelings)
- Behavioural (action)
Latent Conflict
One or more people are not aware that their motives are not compatible with others
Manifest Conflict
Both parties are aware that their goals and interests are not compatible
Sense of Threat -> (4)
Fight, Flight, Freeze, Fawn
Benefits of Conflict (5 things)
- Enhance Relations
- Increase Productivity
- Create New Understandings
- Forced us to seek new understandings
- Reinforce societal standards
- Provide opportunity for growth and moral development
Conflict is: (3)
- Conflict is relational
- Conflict is dynamic and emergent
- Conflicts are value-based
Insight Theory of Change (3 steps)
1 Conflict,
2 Notice Verify and Get Curious
3 Change: New Interpretations, Responses, Patterns
Areas of Threat (4)
Personal, Practical, Relational, Structural
3 steps to experiencing threat
Sense of Threat -> fight flight freeze fawn response -> Pattern to Defend interactions
What part of the brain is responsible for activating the stress response
The hypothalamus by releasing through the bloodstream
If the threat is sustained what chemical is released
Cortisol
The role of the prefrontal cortex
To have empathy, insight, and emotional regulation
Our brain’s problem in conflict
We make assumptions and do not seek to confirm or disconfirm them
The power of curiosity (3 things)
Disrupts Certainty, Activates Critical Thinking, Creates Connection
Where should we target our curiosity
The interior processing and decision making of the people in the conflict
