Microsoft Learn: Practice Assessment Flashcards
You plan to build a Power Automate flow.
The flow needs to loop through all rows in an Excel spreadsheet and update the first column value for all rows with the current date.
You need to configure the action for the flow.
Which action should you use?
a. Do until
b. Apply to each
c. Switch
d. Condition
b. Apply to each
The Apply to each action allows to loop through items in a collection. In this case, this action can be used to loop through each of the rows in the spreadsheet.
Choice A is incorrect because do until allows you to loop through items until a specified condition is met. In this scenario, there is no condition, and every item must be looped through.
Choice C is incorrect because switch allows taking an input parameter and performing different steps based on the input’s value. In this case, there are no separate actions to take, but the same action to perform on every single row in the spreadsheet.
Choice D is incorrect because the condition action allows setting up a conditional statement and then perform an action based on whether the condition is true or false. In this scenario, there is no condition to evaluate since every row must be handled the same way.
You have a Power Automate flow that triggers whenever a comment is posted on a blog site.
You need to configure the flow to meet the following requirements:
-> Require users to fill in their subscriber ID when posting comments.
-> Save the subscriber ID in uppercase from the Power Automate flow.
Which function should you use?
Select only one answer.
a. Expression
b. Condition
c. Trigger
d. Template
a. Expression
The toUpper function in an expression can be used to convert the subscriber ID to uppercase.
Choice B is incorrect because the Condition function in Power Automate can be used to check if a specific business logic is satisfied.
Choice C is incorrect because a trigger is the event that starts a cloud flow.
Choice D is incorrect because a template can be used to create a new workflow based on common built-in business scenarios.
Choice B, C, and D cannot be used for data transformation
A company uses Power Automate cloud flows to automate data processing.
You plan to build a flow.
You need to enter identical data that will be referenced in multiple paths in the flow only once.
Which action should you add to the flow?
a. Apply to each
b. Compose
c. Condition
d. Switch
b. Compose
Compose creates an array that you can reference later in the flow.
Choice A is incorrect because apply to each is a loop that processes each record in a set of data in turn.
Choice C is incorrect because a condition is used for if…then…else logic to control the actions taken in a flow.
Choice D is incorrect because a switch action is used to perform different actions depending on a value in the flow.
You need to modify a cloud flow.
Which three solutions should you use? Each correct answer presents part of the solution.
a. Power Automate Desktop
b. Power Automate Portal
c. Power Automate Mobile App
d. Power Apps Studio
e. Power Virtual Agents
b. Power Automate Portal
c. Power Automate Mobile App
d. Power Apps Studio
The Power Automate portal, Power Automate mobile app, and Power Apps Studio can be used to modify cloud flows.
Power Automate Desktop and Power Virtual Agents do not allow modifying cloud flows.
A company uses Power Automate approvals.
You need to monitor approval requests.
In which two locations can you monitor approvals for your organization? Each correct answer presents a complete solution.
a. Business process flows
b. Canvas app
c. Maker portal
d. Microsoft Teams
e. Power Automate portal
d. Microsoft Teams
e. Power Automate portal
Microsoft Teams has an Approvals app that displays approvals and their status.
The Power Automate portal displays approvals and their status under the Action Items menu.
Choice A is incorrect because business process flows are used in model-driven apps to guide a user through the stages and steps of a business process. Business process flows do not show approvals.
Choice B is incorrect because a canvas app can start an approval process using the Approvals connector but cannot display approvals or monitor their status.
Choice C is incorrect because the maker portal can build flows but does not contain the capability to display action items to monitor approvals.
A company uses Power Automate approvals.
You need to monitor approval requests.
In which two locations can you monitor approvals for your organization? Each correct answer presents a complete solution.
a. Business process flows
b. Canvas app
c. Maker portal
d. Microsoft Teams
e. Power Automate portal
d. Microsoft Teams
e. Power Automate portal
Microsoft Teams has an Approvals app that displays approvals and their status.
The Power Automate portal displays approvals and their status under the Action Items menu.
Choice A is incorrect because business process flows are used in model-driven apps to guide a user through the stages and steps of a business process. Business process flows do not show approvals.
Choice B is incorrect because a canvas app can start an approval process using the Approvals connector but cannot display approvals or monitor their status.
Choice C is incorrect because the maker portal can build flows but does not contain the capability to display action items to monitor approvals.
You have a Power Automate flow. You have a JSON array that has contacts information.
You need to combine the First Name and Last Name properties of the array in a new property called Full Name.
Which data operation should you use?
a. Filter array
b. Join
c. Parse JSON
d. Select
d. Select
Select operation allows you to add a new property.
Choice A is incorrect because filter array operation is used to reduce the number of objects
Choice B is incorrect because join operation is used to combine the elements with a separator.
Choice C is incorrect because Parse JSON operation does not allow you to add a new property.
A company receives documents as PDF attachments by email.
You need to process these documents automatically without user interaction by using Microsoft Power Platform.
Which two components should you use? Each correct answer presents part of the solution.
a. AI Builder
b. Canvas app
c. Power Automate cloud flow
d. Power BI
e. Power Virtual Agents
a. AI Builder
c. Power Automate cloud flow
AI Builder includes a document processing model that can extract information from a document. The AI Builder model can be called from a Power Automate cloud flow, which is triggered by the receipt of an email. The cloud flow uses AI Builder to extract the information from the document and process it with further cloud actions.
Choice B is incorrect because canvas apps enable users to interact with screens and forms.
Choice D is incorrect because Power BI is used for visualizing data and providing users with reports and dashboards.
Choice E is incorrect because Power Virtual Agents enable users to interact with a chatbot.
A company plans to use Power Automate to help digitize its operations.
The company requires a solution that creates invoices in an application that does not include modern APIs.
You need to select the Power Automate flow that meets the requirement.
Which type of Power Automate flow should you select?
a. automated cloud flow
b. business process flow
c. desktop flow
d. scheduled cloud flow
c. desktop flow
Desktop flows can be used to record and play back steps that include steps performed in applications where modern APIs are not available.
Choice A is incorrect because an automatically triggered cloud flow is used when you want to automate modern applications that include modern APIs.
Choice B is incorrect because business process flows are used to guide users through an organizational process from start to end.
Choice D is incorrect scheduled cloud flows are used when you want to automate modern applications that include modern APIs.
You plan to create a Power Apps app.
You need to enable users to read and write data from SharePoint and OneDrive for Business.
Which type of app should you use?
a. Canvas app
b. Model-driven app
c. Power Apps portal
d. Business process flow
a. Canvas app
A canvas app connects to multiple data sources including SharePoint and Excel files stored in OneDrive for Business by using out-of-the-box connectors.
Choice B is incorrect because Model-driven apps can use only Microsoft Dataverse as the underlying data store.
Choice C is incorrect because Power Apps portals allow external customers and partners to access data in Microsoft Dataverse.
Choice D is incorrect because Business process flows are used to standardize business processes, providing a streamlined UI for users to complete a process.
Model-driven apps, Power Apps portals, and Business process flows cannot be used to read and write data from SharePoint and OneDrive.
A company uses Microsoft Power Platform.
You need to recommend a use case for formulas in canvas apps.
Which two actions should you recommend? Each correct answer presents a complete solution.
a. Control which users can run a canvas app
b. Filter a list of rows
c. Save data when a user selects a button
d. Return XML data from a web page
b. Filter a list of rows
c. Save data when a user selects a button
FILTER is a common formula used in canvas apps to restrict the rows from a data source or collection.
The OnSelect property for a button contains the actions to perform.
Formulas such as SubmitForm and Patch are used to save data to a data source. Formulas are not used to share a canvas app. Formulas can only be used when building a canvas app.
There is no equivalent formula for the WEBSERVICE Excel function that retrieves XML data from an internet URL.
You create an app.
You need to ensure that the app displays data from an Azure SQL database.
What should you use?
a. Model-driven app
b. Power Apps portal
c. Canvas app
d. Microsoft Dataverse
c. Canvas app
Canvas apps can use data from different sources including Azure SQL databases.
Model-driven apps and Power Apps portal use data coming from Microsoft Dataverse, not Azure SQL databases. Microsoft Dataverse is a data platform.
You create a canvas app.
You need to format currency values in the app to always display two decimal places.
Which code segment should you use?
a. Text(“Currency value”, “$#, ###0.00”)
b. Match(“Currency value” , “#,###0.00”)
c. PlainText(“Currency value”, “#,###0.00”)
d. Value(“Currency value”, “#,###0.00”)
a. Text(“Currency value”, “$#, ###0.00”)
The Text function formats a number or datetime value based on the specified format.
Choice B is incorrect because the Match function is used to extract the first text string that matches a pattern.
Choice C is incorrect because the PlainText function removes HTML and XML tags.
Choice D is incorrect because the Value function converts a string of text that contains number characters to a number value.
The Match, PlainText, and Value functions cannot be used to format numbers.
A company uses Microsoft Power Platform.
You need to describe the features of Power Apps.
What are two features of a canvas app? Each correct answer presents a complete solution.
a. Access app anonymously
b. Control functionality with Microsoft Fx Formulas
c. Embed entire Power BI dashboards.
d. Include artificial intelligence
b. Control functionality with Microsoft Fx Formulas
d. Include artificial intelligence
Canvas apps use Power Fx formulas to control the visual elements of the screens and the actions taken such as retrieving and displaying data.
Canvas apps can include AI controls for form processing and object detection.
Choice A is incorrect because canvas apps require that users be authenticated with Azure Active Directory (Azure AD), not anonymously.
Choice C is incorrect because canvas apps can embed individual tiles from Power BI dashboard but not entire dashboards. Model-drivel apps can add a Power BI dashboard.
You build a canvas app.
You need to allow users to select one or more values for a field.
Which three controls should you use? Each correct answer presents a complete solution.
a. Radio
b. Combo box
c. Dropdown
d. List box
e. Rating
b. Combo box
c. Dropdown
d. List box
A combo box control, a dropdown control, and a list box control can be used to select multiple values.
Choice A is incorrect because a radio control is used to show options that are mutually exclusive.
Choice E is incorrect because a rating control can store only a single value.
You use a Microsoft Dataverse table to store products. You create a canvas app to list the products in the app.
You need to enable users to view the product code, description, and image of each product.
Which control should you use?
a. Gallery
b. Form
c. Drop-down
d. Data table
a. Gallery
The Gallery control displays the multiple records from data source and each record can contain multiple types of data including images.
Choice B is incorrect because Forms displays a single record. It cannot be used to show a list of items.
Choice C is incorrect because the Drop-down control cannot display image column of Dataverse.
Choice D is incorrect the Data table control cannot display image column of Dataverse.
You create a canvas app that displays sales information from a SQL Server database.
You must meet the following requirements:
The sales manager can use the canvas app to view sales data in the SQL Server database.
The sales manager cannot edit the app.
Other users should not be able to search for and find the app.
Which two actions should you perform? Each correct answer presents part of the solution.
a. Share the app with the sales manager
b. Make the sales manager a co-owner of the app
c. Grant the sales manager read-only access to the data stored in the SQL Server database.
d. Publish the app to Microsoft AppSource
a. Share the app with the sales manager
c. Grant the sales manager read-only access to the data stored in the SQL Server database.
The canvas app must be shared with a user to ensure the user can access the Power Apps app itself.
Even if a user has access to a Power Apps app, the user must also have access to any data source used in the app.
Choice B is incorrect because making the sales manager a co-owner on the app would grant the sales manager permission to edit the app, which the requirements do not permit.
Choice D is incorrect because publishing the app to Microsoft AppSource makes it available for others to find and use the app.
A company has a model-driven app.
You need to enable all users to access data in the app.
What should you do?
a. Create a new table
b. Create a new model-driven app
c. Create a new personal view.
d. Create a new public view
d. Create a new public view
All the users will be able to use this view to access the data.
It is not necessary to create a separate table or a new model-driven app.
A personal view is not available to other users.
A company plans to use Microsoft Power Platform and Dataverse to transform its business.
The company requires a central backend solution connected to Dataverse that managers and other employees can use to manage the day-to-day activities related to their business. The solution must include process guidance to ensure that everyone follows the same procedures.
You need to identify the solution that meets the requirements.
What should you select?
a. canvas application
b. desktop flow
c. Power Pages site
d. model-driven application
d. model-driven application
Model-driven applications are used to create backend applications connected to Dataverse.
They are typically used by management and other employees and can include business process flows for providing guidance to employees.
Choice A is incorrect because canvas applications are used to create applications targeted at specific scenarios.
Choice B is incorrect because desktop flows are used to create robotic process automations that automate manual tasks typically done by end users.
Choice C is incorrect because Power Pages sites provide external users access to Dataverse data. They use model-driven application forms and views to display information to external users.
A company has a sales management model-driven app.
You need to add the contact job titles in the list of contacts that is displayed in the account form.
What should you modify?
a. app sitemap
b. contact form
c. account form
d. contact view
e. account view
d. contact view
The contact view that is displayed in the account form needs to be modified to include the contact’s job title.
Choice A is incorrect because the app sitemap defines the navigation and components that are part of the app; the form and the view are already part of it.
Choice B is incorrect because the contact form is used to display the details of a specific contact, but the request is about the list of contacts
Choice C is incorrect because the account form is used to display the list of contacts (view) but doesn’t define which columns appear in it.
Choice E is incorrect because the account view lists accounts, not the contacts.
A company uses Microsoft Power Platform.
You need to enable users to ask questions with natural language phrases.
Which two Microsoft Power Platform components should you use? Each correct answer presents a complete solution.
a. Power Automate
b. Power Apps
c. Power BI
d. Power Virtual Agents
e. Microsoft Dataverse
c. Power BI
d. Power Virtual Agents
The Q&A feature in Power BI dashboards allows users to ask questions of their data using natural language and creates new visualizations based on the question and data
Power Virtual Agents chatbots can understand the phrases supplied by users in natural language and can determine the topic and conversation to be used to respond to the user.
Power Automate and Microsoft Dataverse do not include a user interface that permits users to ask questions..
A company receives written letters.
You need to allow users to record and track the letters.
Which solution should you use?
a. Power Automate
b. Power Virtual Agents
c. Power Apps
d. Power BI
c. Power Apps
Power Apps provides a rapid low code development environment for building custom apps for business needs.
Choice A is incorrect because Power Automate is used to create workflows between applications and services.
Choice B is incorrect because Power Virtual Agents allows chatbots to be created.
Choice D is incorrect because Power BI is a business analytics service.
A company plans to create an app by using Microsoft Power Platform.
The app should be able to email sales quotes to customers.
You need to automate the process of sending sales quotes.
What should you use?
a. Power Apps
b. Power Automate
c. Power BI
d. Power Virtual Agents
b. Power Automate
With Power Automate, email notifications can be sent with attachments. Power Apps allows creating complex user interfaces with cross-browser and cross-device compatibility.
You need to create an approval process for sales quotes.
Which Microsoft Power Platform component should you use?
a. Power Virtual Agents
b. Power Automate
c. AI Builder
d. Power BI
b. Power Automate
Power Automate can create approval processes.
Choice A is incorrect because Power Virtual Agents is used to create chatbots.
Choice B is incorrect because AI Builder is used to create and train models to analyze data using AI.
Choice D is incorrect because Power BI is a business analytics service.
A company has a Power Apps portal that has a list of their retail stores.
You need to add retail store hours to the portal.
Which two Microsoft Power Platform components should you use? Each correct answer presents a complete solution.
a. Power BI
b. Power Automate
c. Power Virtual Agents
d. Canvas App
a. Power BI
c. Power Virtual Agents
A Power BI report or dashboard can be embedded inside a Power Apps portal.
A Power Virtual Agents chatbot can be integrated into a Power Apps portal.
Choice B is incorrect because Power Automate is used to create automated workflows between applications and services.
Choice D is incorrect because Canvas apps are not meant for external users.
You plan to build a Power Apps app to meet the following requirements:
-> App must be developed and tested in a non-production environment.
-> App makers must be able to share the app with any user in the tenant.
-> App will be updated twice a year.
-> Ability to restore the environment from a backup.
You need to determine which type of Microsoft Power Platform environment to use for the app.
What should you use?
a. Sandbox
b. Trial
c. Microsoft Dataverse for Teams
d. Default
a. Sandbox
A sandbox environment can be used for development and testing and is separate from a production environment.
A Power Apps app in a sandbox environment can be shared with any user in the Azure AD tenant to which the environment is associated.
Choice B is incorrect because A trial environment is limited to a single user and expires after 30 days.
Choice C is incorrect because A Microsoft Dataverse for Teams environment is restricted to users who are a member of the associated team.
Choice D is incorrect because the default environment cannot be backed up.
A company uses Microsoft Power Platform.
You need to prevent external leakage of corporate data.
What should you do?
a. Create data policies
b. Configure conditional access
c. Implement the Microsoft Power Platform Center of Excellence (CoE) Starter Kit.
d. Enable auditing in Microsoft Dataverse.
a. Create data policies
Data policies prevent an app or a flow from connecting to two different data sources that may allow data to be accessed or copied outside of the organization.
For example, a cloud that that connects to both Azure SQL Server and Dropbox could copy the data from Azure SQL Server to an external Dropbox folder.
Choice B is incorrect because Azure Active Directory (Azure AD) conditional access can control when a user can access a Power Apps app using various signals such as location and device. It will not prevent data from being leaked externally.
Choice C is incorrect because the Microsoft Power Platform CoE toolkit will enable monitoring of the apps, flows, and connectors used within your organization. It will not prevent data leakage on its own. The CoE toolkit enables the managing of data policies.
Choice D is incorrect because auditing in Microsoft Dataverse captures changes to data in Microsoft Dataverse tables. Auditing does not prevent data leakage.
A company has three branch offices in New York, Paris, and Madrid.
You need to create the Microsoft Dataverse environments and the Microsoft Dataverse instances.
What should you do?
a. Create one environment with three instances
b. Create three environments, each with one instance
c. Create two environments, the first with one instance and the second with two instances
d. Create three instances with no environments
b. Create three environments, each with one instance
An environment has only one Microsoft Dataverse instance. An environment is required to host a Microsoft Dataverse instance.
A company uses Microsoft Power Platform to manage support activities.
Support technicians must be notified by email when a new support request is created.
You need to recommend the appropriate tool to meet this requirement.
Which tool should you recommend?
a. AI Builder
b. Power Pages
c. Power BI
d. Power Automate
d. Power Automate
Power Automate is a service that helps create automated workflows between apps and services to synchronize files, get notifications, and collect data.
Power Automate has built-in connectors to send emails. For example, the Office 365 Outlook connector can be used to send email notifications by using Outlook.
Choice A is incorrect because AI Builder is used to create and train models to analyze data by using AI. Microsoft Power Platform has prebuilt AI Builder models. There is also the option to create custom models. AI Builder cannot be used to configure email automations.
Choice B is incorrect because Power Pages is a SaaS platform for creating, hosting, and administering external-facing business websites with data from Dataverse. This platform cannot be used to send automated email notifications.
Choice C is incorrect because Power BI is an analytical platform for visualizations that uses data from multiple sources. This platform cannot be used to configure email automations.
A company uses a set of model-driven apps within a single environment in Microsoft Power Platform.
You need to share a new model-driven app with users.
What should you assign to users to enable them to access the app?
a. Data loss prevention (DLP) policy
b. Microsoft 365 security group
c. Dataverse security role
d. Business process flow
c. Dataverse security role
Model-driven apps use role-based security to control access to the app, its features, and its data.
A model-driven app is associated with one or more Dataverse security roles. You must associate one of these security roles with users to enable them to access and run the app.
When you share a model-driven app with a user, you are prompted to share the security roles with the user as well.
A company uses Microsoft Dynamics 365 Sales to manage its sales process.
Sales managers need access to more detailed analytics than what is available in Sales.
You need to identify which Microsoft Power Platform application creates the required analytics reports.
Which application should you select?
a. Power Virtual Agents
b. Power Automate
c. Power BI
d. Power Pages
c. Power BI
You build a solution by using Microsoft Power Platform and Microsoft Dataverse.
You must use the default Currency table that comes with your Microsoft Dataverse subscription.
You need to determine the table type for the Currency table.
Which table type should you identify?
a. Standard
b. Activity
c. Custom
d. Virtual
a. Standard
Several standard tables, also known as out-of-the-box tables, are included with a Microsoft Dataverse environment. The Currency table is one of those tables.
Choice B is incorrect because an activity table holds the type of information for which an entry can be made on a calendar. The Currency table is not an activity table.
Choice C is incorrect because custom tables are unmanaged tables that were created directly in the Microsoft Dataverse environment. In this scenario, an out-of-the-box table is being used, so it is not custom.
Choice D is incorrect because a virtual table is a custom table that has columns containing data from an external data source. In this scenario, external data is not being accessed and a virtual table is not required.
A company is evaluating Microsoft Dataverse and Microsoft Dataverse for Teams.
You need to determine which features are only available in Microsoft Dataverse.
Which two features should you identify? Each correct answer presents a complete solution.
a. File and image support
b. Multiple currency support
c. Relational storage
d. Mobile offline
b. Multiple currency support
d. Mobile offline
Microsoft Dataverse for Teams does not support multiple currencies or Mobile offline. These are unique to Microsoft Dataverse.
Microsoft Dataverse and Microsoft Dataverse for Teams both have file and image support. Microsoft Dataverse for Teams also supports relational storage.
A real estate company plans to use Microsoft Dataverse to track apartments.
You need to create a new column to store whether an apartment is available for rent, for sale, or both.
Which column type you should use?
a. Choice
b. Choices
c. Yes/No
d. Customer
b. Choices
The Choices column type can select multiple options between multiple values.
Choice A is incorrect because the Choice column type can select only one option between multiple values.
Choice C is incorrect because the Yes/No column type can select only one option between two values.
Choice D is incorrect because Customer references to an Account or a Contact.
A company has a custom API. The API downloads Microsoft Excel and Microsoft Word files from an internal server.
You need to fetch data inside Power Automate.
Which two connectors can you use? Each correct answer presents a complete solution.
a. Premium HTTP connector
b. Custom Connector
c. Word Online (Business) connector
d. Excel Online (Business) connector
a. Premium HTTP connector
b. Custom Connector
The Premium HTTP connector and a custom connector can fetch data from a custom API.
The Word Online (Business) connector and the Excel Online (Business) connector can only work with Word files in document libraries supported by Microsoft Graph.
A company has a public-facing portal for its partners.
You need to fetch data from the portal in a flow.
Which solution should you use?
a. AI Builder connector
b. Custom connector
c. Microsoft Dataverse connector
d. Dataflow
b. Custom connector
Custom connectors can be used to connect to custom APIs and pull data, in the absence of a prebuilt connector.
Choice A is incorrect because AI Builder connector enables adding intelligence to automated processes, predicting outcomes, and helping improve business performance.
Choice C is incorrect because Microsoft Dataverse connector is used to perform data operations against a Microsoft Dataverse data store. It cannot be used to fetch data from a custom-built portal.
Choice D is incorrect Dataflows are used to extract and transform data. They cannot be used to fetch data in a Power Automate flow.
You create a Power Automate cloud flow that uses a standard connector.
A feature that you plan to add is not included in the list of actions that are available for this connector.
On the website from the publisher of the connector, you review the modern API information about the feature.
You need to add the feature to the cloud flow.
What should you do?
a. Assign a Power Automate Flow license to the cloud flow.
b. Assign a user that has more permissions to the connector.
c. Ask a user who has the System Administrator security role to edit the cloud flow
d. Create a custom connector and use it in the cloud flow
d. Create a custom connector and use it in the cloud flow
Based on the API documentation, you can create a custom connector that will let you add the new feature.
Choice A is incorrect because assigning a Power Automate Per Flow license to the cloud flow will not impact the connector’s list of actions.
Choice B is incorrect because changing the connection for a different user will only impact the data permissions; it will not add new features to a connector.
Choice C is incorrect because the security role of the user editing the cloud flow has no impact on the connector’s list of actions.
A company uses Power Virtual Agents.
You need to perform actions in Microsoft Dataverse by using a chatbot.
What should you use?
a. Connector
b. Entity
c. Power Automate
d. Topic
c. Power Automate
Power Automate cloud flows can be called from a Power Virtual Agents chatbot. The cloud flow can connect to Microsoft Dataverse to perform actions.
Choice A is incorrect because connections cannot be added to Power Virtual Agents chatbots.
Choice B is incorrect because entities are used in Power Virtual Agents chatbots to assist in natural language understanding.
Choice D is incorrect because Topics are the conversations handled by a Power Virtual Agents chatbot.
You create a chatbot in Microsoft Teams by using Power Virtual Agents.
You need to configure the chatbot to identify when an email address is included in a user’s response to the chatbot.
What should you use?
a. Prebuilt entities
b. Custom entities
c. Variables
d. Topics
a. Prebuilt entities
Entities in Power Virtual Agents represent a certain type of real-world subjects, like a phone number, zip code, city, or even a person’s name.
Power Virtual Agents has prebuilt entities to capture common information like name, age, phone number, etc. including email addresses.
Choice B is incorrect because custom entities are not required since there are prebuilt entities which capture email addresses.
Choice C is incorrect because variables in Power Virtual Agents store customer responses that can be later used in the conversation.
Choice D is incorrect because Topics in Power Virtual Agents are used to configure trigger phases that decide the flow of conversation. They cannot be used to capture a user’s response.
You create a Power Virtual Agents chatbot.
You need to ensure that the chatbot understands natural language phrases.
What should you add to the chatbot?
a. User topics
b. Service channel
c. Power Automate action
d. Custom entities
d. Custom entities
A Power Virtual Agents entity allows a chatbot to map natural language to a general subject.
Choice A is incorrect because topics are used to determine the general category of the conversation.
Choice B is incorrect because a channel allows a bot to be available to a particular platform, such as Microsoft Teams. However, a channel does not handle natural language processing in a chatbot.
Choice C is incorrect because while it is possible to call a Power Automate action from a chatbot, this is not intended for handling natural language processing in a chatbot.
A company uses Microsoft 365. All users in the company have a Microsoft 365 license assigned to them.
You plan to create a chatbot using Power Virtual Agents in Microsoft Teams.
You need to identify two features that are unique to the Power Virtual Agents web app.
Which two features should you identify? Each correct answer presents a complete solution.
a. Allow users outside your company to use the chatbot
b. Allow users inside your company to modify the chatbot without additional licensing.
c. Create a chatbot using a template
d. Use the chatbot on your website
a. Allow users outside your company to use the chatbot
d. Use the chatbot on your website
A chatbot created with Power Virtual Agents in Microsoft Teams can only be access by users within your organization.
If you need to have a chatbot accessible by external users, you need to create the chatbot using the Power Virtual Agents web app.
A chatbot created with Power Virtual Agents in Microsoft Teams can only be deployed to a Microsoft Teams channel. It cannot be embedded in a website. If you need to have a chatbot embedded in your website, you need to create the chatbot using the Power Virtual Agents web app.
Chatbots created with Power Virtual Agents in Microsoft Teams can only be used by users with a Microsoft 365 subscription.
Chatbots created with the Power Virtual Agents web app require additional licenses to make changes to the bot.
You can create a chatbot from a template in Power Virtual Agents in Microsoft Teams. Templates are not available for the Power Virtual Agents web app.
A company is considering using Power Pages for its website.
You need to determine whether the use cases for Power Pages meet the company’s requirements.
What is a use case for Power Pages?
a. Capturing data from customers
b. Carrying out integration between systems
c. Chatting between an AI-powered chatbot and customers
d. Creating visualizations of data.
a. Capturing data from customers
Forms can be included in a Power Pages site. External users can access Dataverse data by using these forms and can create, view, and edit rows in a Dataverse table.
Choice B is incorrect because integrations between systems can be performed by using connectors in Power Automate cloud flows.
Choice C is incorrect because chatting between AI-powered chatbots and customers is performed by using Power Virtual Agents.
Choice D is incorrect because Power BI content can be embedded in a Power Pages site, but Power Pages does not create the visualizations.