microskills Flashcards
attending
stay natural and relaxed, convey genuine interest, listen
encouragers
head not, “mmhmm” “yeah”
questions
ask how, what, when, why questions
ALL OPEN ENDED
reflection of content
summarize what you hear in your own words
“what i hear you saying is”
reflection of feeling
SAME AS CONTENT but ADD feeling word
“what i hear you saying is your SAD about…”
focusing
stay on one topic at a time
this includes…
family of origin
feelings
relationships
“tell me more about…”
“elaborate more…”
summarize
everything they have said so far
“sounds like”
directive
giving command
“tell me more about”
“give me an example”
self disclosure
2 types:
immediacy- what counselor is currently thinking or feeling
“im HAPPY for you!”
historical- share your previous experience
reflecting process
metacommunication- communicating about how client is communicating, point out how client is communicating verbally and nonverbally
“i notice you look at the ground when you talk about being ashamed”
“it looks like youre getting teary eyes when…”
imagery
“imagine/picture yourself”
confrontation
identify a discrepancy…
verbal and behavior- “im not going to talk about him” but talks about him
verbal and verbal- “he is so selfish” but later says he is so selfless
verbal and nonverbal- “im not ashamed” but looks at floor
SO YOU SAY….
“one the one hand…. on the other hand… how do you put these 2 things together?”
logical consequences
“if you… then…”
“if you continue to practice, you will see improvements”
question to elicit meaning
“what does that MEAN to you?”
reflection of meaning
“it sounds like this MEANS…”
reframing
turning what client sees as negative and present it at positive back
“ugh i had to park so far today.”
“well, that means you got more steps in!”
interpretation
summarize the internal conflict
“sounds like you’re conflicted because PART of you wants to study, but ANOTHER PART wants to go out”
PAC???
feedback
share your opinion, pespective, perceptions
“from my perspective..”
information
provide resources and references
“theres a group i know of that meets here at 6…”
advice
tell them what you think is a wise source of action
“i think this is the wise thing to do”
DONT SAY RIGHT
role play
have them be themselves or someone in their life, you play another person
language choice
DONT LET CLIENT SAY…
“i cant, i never”
in group setting- “you never, you should, you need”
homework
give them a task or assignment to work on at home/with family
