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MONIQUE > MICRO CHAPTER 5 > Flashcards

MICRO CHAPTER 5 Flashcards

1
Q

History of the accommodations or lodging history

A

Early Inns and the Roman Era
Medieval Inns and the Industrial Revolution:
Transportation and Hotel Development
Post-World War II Hotel Growth
Resort Hotels and Architectural Change
International Expansion

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2
Q

Offer a wide range of amenities, from basic to luxurious, and are suitable for various
budgets and preferences.

A

Hotels

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3
Q

Primarily cater to transient travelers, offering basic rooms and free parking

A

Motels

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4
Q

Ideal for vacationers, often located near beaches and offering additional amenities
like shops and recreational activities.

A

Resort hotels

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5
Q

Family-owned accommodations, typically found in Europe, offering a more informal
atmosphere

A

Pensions

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6
Q

Unique to Spain, these are converted historical buildings operated by the government

A

Paradors

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7
Q

Combine hotel services with apartment-style living, offering ownership options to guests

A

Condominium Hotels

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8
Q

Appeal to outdoor enthusiasts and families, often located in parks or forests.

A

Campground

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9
Q

Provide a bed and breakfast, often in a home-like setting.

A

Bed and Breakfast

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10
Q

Basic accommodations for transient travelers, often below hotel standards

A

Tourist Inns

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11
Q

Offer furnished apartments with basic services, similar to hotels.

A

Apartment-Hotels

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12
Q

Cater to people seeking medical treatment or weight loss, often featuring mineral
springs or spas

A

Health Spas

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13
Q

Offer lodging in personal residences, often during peak seasons.

A

Private Homes

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14
Q

A unique ownership model where guests purchase the right to use a vacation
property for specific periods.

A

Time- Sharing

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15
Q

Budget-friendly accommodations with shared facilities, primarily appealing to young
travelers.

A

Hostels

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16
Q

Specialized Accommodations

A

Health Spas
Private homes
Time sharing
Hostels

17
Q

Traditional Methods

A

Individual Ownership
Leases

18
Q

Specialized Methods

A

Franchising
Management Contracts

19
Q

Chain Operations

A

Centralized Ownership
Franchising
Mixed Models

20
Q

Hotels that remain independent but benefit from membership in referral groups for marketing and reservation purposes.

A

Independent Ownership

21
Q

Hotel Terminology

A

Room Rates
Rack Rates
Discounted Rates

22
Q

Hotel Profitability

A

Room Occupancy
Double Occupancy Rooms
Average Daily Rate Per Guest
Average Rate per Room Occupied

23
Q

is a critical process for hotels and travelers
alike. While computerized systems have improved efficiency, overbooking
remains a challenge due to no-shows

A

Accommodation reservation

24
Q

serve as valuable marketing tools, providing information about guests’ preferences and demographics

A

Guest registration cards

25
Q

has evolved, with many
airlines forming partnerships to offer bundled travel packages and frequent
flyer program benefits

A

The relationship between airlines and hotels

26
Q

has evolved, with many
airlines forming partnerships to offer bundled travel packages and frequent
flyer program benefits

A

The relationship between airlines and hotels

27
Q

is essential for attracting guests. Hotels utilize various channels, including travel trade, direct mail, print media, and online platforms

A

Accommodations promotion

28
Q

Types of Restaurant

A

Family or Commercial Restaurants
Coffee Shops
Cafeterias
Gourmet Restaurants
Ethnic Restaurants
Fast-food Restaurants
Deli Shops
Buffet Restaurants
Transportation Restaurants

29
Q

The word “Restaurant” was used in the late _______________ for a Paris dining room serving light dishes

A

18th century

30
Q

Type of restaurant that are established on a completely self-serve basis

A

Buffet Restaurant

31
Q

This restaurant generally require a higher initial investment that other types of restaurants because they require expensive ambiance and decor

A

Gourmet Restaurants

32
Q

Controlled by expressing them as percentage of sales on daily, weekly, or monthly basis and comparing the actual cost with the standard desired.

A

Labor Cost

33
Q

What do you call the process of giving new life to something of restoring something?

A

Recreation

34
Q

This defined as the productive, creative, or contemplative use of free time

A

LEISURE

35
Q

usually concentrate on one dominant theme which may be historical, cultural, or geographical

A

THEME PARKS

36
Q

Hotels that remain independent but benefit from membership in
referral groups for marketing and reservation purposes.

A

Independent Ownership

37
Q

Hotels owned and operated by individuals or families.

A

Individuals ownership

38
Q

Combinations of owned and franchised units within a chain

A

Mix Models

MONIQUE (10 decks)

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