MICRO CHAPTER 5 Flashcards
History of the accommodations or lodging history
Early Inns and the Roman Era
Medieval Inns and the Industrial Revolution:
Transportation and Hotel Development
Post-World War II Hotel Growth
Resort Hotels and Architectural Change
International Expansion
Offer a wide range of amenities, from basic to luxurious, and are suitable for various
budgets and preferences.
Hotels
Primarily cater to transient travelers, offering basic rooms and free parking
Motels
Ideal for vacationers, often located near beaches and offering additional amenities
like shops and recreational activities.
Resort hotels
Family-owned accommodations, typically found in Europe, offering a more informal
atmosphere
Pensions
Unique to Spain, these are converted historical buildings operated by the government
Paradors
Combine hotel services with apartment-style living, offering ownership options to guests
Condominium Hotels
Appeal to outdoor enthusiasts and families, often located in parks or forests.
Campground
Provide a bed and breakfast, often in a home-like setting.
Bed and Breakfast
Basic accommodations for transient travelers, often below hotel standards
Tourist Inns
Offer furnished apartments with basic services, similar to hotels.
Apartment-Hotels
Cater to people seeking medical treatment or weight loss, often featuring mineral
springs or spas
Health Spas
Offer lodging in personal residences, often during peak seasons.
Private Homes
A unique ownership model where guests purchase the right to use a vacation
property for specific periods.
Time- Sharing
Budget-friendly accommodations with shared facilities, primarily appealing to young
travelers.
Hostels
Specialized Accommodations
Health Spas
Private homes
Time sharing
Hostels
Traditional Methods
Individual Ownership
Leases
Specialized Methods
Franchising
Management Contracts
Chain Operations
Centralized Ownership
Franchising
Mixed Models
Hotels that remain independent but benefit from membership in referral groups for marketing and reservation purposes.
Independent Ownership
Hotel Terminology
Room Rates
Rack Rates
Discounted Rates
Hotel Profitability
Room Occupancy
Double Occupancy Rooms
Average Daily Rate Per Guest
Average Rate per Room Occupied
is a critical process for hotels and travelers
alike. While computerized systems have improved efficiency, overbooking
remains a challenge due to no-shows
Accommodation reservation
serve as valuable marketing tools, providing information about guests’ preferences and demographics
Guest registration cards
has evolved, with many
airlines forming partnerships to offer bundled travel packages and frequent
flyer program benefits
The relationship between airlines and hotels
has evolved, with many
airlines forming partnerships to offer bundled travel packages and frequent
flyer program benefits
The relationship between airlines and hotels
is essential for attracting guests. Hotels utilize various channels, including travel trade, direct mail, print media, and online platforms
Accommodations promotion
Types of Restaurant
Family or Commercial Restaurants
Coffee Shops
Cafeterias
Gourmet Restaurants
Ethnic Restaurants
Fast-food Restaurants
Deli Shops
Buffet Restaurants
Transportation Restaurants
The word “Restaurant” was used in the late _______________ for a Paris dining room serving light dishes
18th century
Type of restaurant that are established on a completely self-serve basis
Buffet Restaurant
This restaurant generally require a higher initial investment that other types of restaurants because they require expensive ambiance and decor
Gourmet Restaurants
Controlled by expressing them as percentage of sales on daily, weekly, or monthly basis and comparing the actual cost with the standard desired.
Labor Cost
What do you call the process of giving new life to something of restoring something?
Recreation
This defined as the productive, creative, or contemplative use of free time
LEISURE
usually concentrate on one dominant theme which may be historical, cultural, or geographical
THEME PARKS
Hotels that remain independent but benefit from membership in
referral groups for marketing and reservation purposes.
Independent Ownership
Hotels owned and operated by individuals or families.
Individuals ownership
Combinations of owned and franchised units within a chain
Mix Models
