MGT Final Flashcards
What does the function of planning in henri fayols management theory primarily evolve?
setting organizational goals and defining objectives
Which function of management involves structuring and arranging resources, such as people, and financial assets?
organizing
What is the primary focus of the function “leading” in Henri fayols management theory?
influencing and guiding employees
Which management function involves monitoring and evaluating progress towards goals, comparing actual performance with planned objectives?
controlling
Select the item listen that best describes the key outcomes or results of motion study pioneered by frank and Lilian Gilberth.
designed workspaces & processes considering workers comfort and efficiency
What listed best describes the work of Elton Mayo and his conclusions through the Hawthorne studies draw regarding the impact of group dynamics on employee productivity?
emphasize the crucial role of groups, group, norms, and group behavior in influencing work performance.
According to MAX Webber, bureaucracies are characterized by seven elements, including the theory that people should be hired because they’re technical training or educational qualifies them to do the job well.
true
Which of the following is an example of an internal strength in the SWOT process?
unique product or service
External factors in a SWOT analysis that have the potential to benefit the organization as known by which of the following:
opportunities
Managers use a two-step process to make sense of external environments, consisting of just environmental scanning and interpreting information.
false
What is the primary purpose of conducting a SWAT analysis in business?
to understand internal capabilities, and external environment
Best practice steps for uploading workplace ethics in the organization include all of except these listed:
eliminate the need to address, ethical violations promptly.
Using one’s influence to harm others in the company is known as:
political deviance
Business prioritization of social responsibility is merely a moral obligation and does not ensure the overall success and sustainability of a business as a strategic approach
true
A swot analysis is primary used to predict future sales growth by analyzing customer spending patterns in economic forecast
false
Scientific management, which involved through study in testing of different work methods to identify the best, most efficient ways to complete a job, was developed to by?
Frederick Taylor
Which listed is a recommended best practice for upholding workplace ethics?
Developing and communicating a clear code of conduct for employees
You discovered that one of your employees has alerted the Federal Trade Commission about company executive who has been sharing insider information about the company within an investing firm. The following our steps you consider, EXCEPT
say nothing to avoid putting yourself on the Federal Trade Commission radar
During a two-year study, codeine, project, oxygen, google analyze traits of most effective leaders. The top attributes for success in the findings include all listed, EXCEPT.
Micro, organizing often to engage trust and creativity among your team
Social responsibility involves a businesses obligation to pursue policies, make decisions, and take actions that benefit communities.
True
Which listed best describes innovation in the organizational context?
Creating new products, services, processes, or businesses models that add value
Which of the following is an example of process innovation?
Introducing an automated assembly line
In Lewins change model, which stage involves solidifying and institutionalizing new behaviors after has been implemented?
refreeze
What is the primary purpose of the “unfreeze“ stage and lewin’s change model?
prepare the organization to except that change is necessary
Which of the following is the first step in kotters 8 step change model?
create a sense of urgency
What role does leadership in success change management?
communicating, empowering, employees, and managing resistance
Why do people typically resist change organizations?
fear of unknown and fear of loss of control
What is the main purpose of an organizational strategy?
to guide a company, decision, decisions, and actions toward long-term goals
Which of the following is NOT a key element of organizational strategy?
competitive disadvantage
What type of strategy is concerned with decisions like mergers and acquisitions?
corporate strategy
What is the purpose of conducting a competitive advantage review?
to understand the market positioning and resource allocation
Why is it important for a company to align resources with its strategic priorities?
to ensure all parts of the organization worked towards unified goals
what is the first step of the planning process?
set goals
What is one benefit of setting S.M.A.R.T goals?
help identify weaknesses and strengths
What is a method for maintaining flexibility in planning?
adopt an options based approach
What should be included in an effective action plan?
steps, people, resources, and time period
Which step in decision-making involves generating a range of possible solutions?
identify alternatives
During brainstorming, what should be prioritized initially?
Idea quantity over quality
Which of the following is a key principle of effective brainstorming?
Encourage creative thinking and novelty
What should be done after a brainstorming session is completed?
Evaluate and prioritize, the generated ideas
Which of the following statements about change management is FALSE?
Organizations can’t thrive without change management processes because employees naturally adapt to all changes
Which of the following statements about steps leaders take to manage change is FALSE?
when employees nationally adapt to change, training and support are not necessary
Which of the following is NOT a step in Kotters eight step change model?
appoint a change officer to let the process
What is the primary focus of Kotters 8 step change model?
guiding organizations through successful and sustainable change
What is an example of a business level strategy?
Starbucks using a premium coffee experience to differentiate itself
Which statement listed best describes functional departmentalization?
a structure where employees are grouped based on their areas of expertise
Which of the following is a key benefit of decentralization?
faster decision-making at lower levels
Matrix organizations are best suited for companies that need:
Connected employees so that they align functions and teamwork
A wide span of control refers to an enterprise, having more levels of management in the organization
False
What is the importance of organizational design process?
to adapt to changing environments and meet customer needs.
Which of the following is a benefit of teams in an effective of organization?
Greater innovation and diversity of ideas
What is one of the disadvantages of utilizing a team approach in an organizational strategy?
accountability challenges
Which type of team is characterized by processing the autonomy of management daily responsibilities and reporting to management on broader goals?
self manage teams
Which listed best characterizes cross functional teams?
The level of autonomy various based on the project in organization
In the team development model, which best describes the norming stage?
the stage where collaboration and idea sharing our established
What does departmentalization refer to in an organizational design strategy?
the process of grouping jobs based on similar task or products
What is one of the primary benefits of managing diversity in the workplace?
improved economic impacts through alignment with customers
Which of the following is an example of an affirmative action program?
a company said specific hiring targets for minority groups.
What is a key difference between affirmative action and diversity management?
Affirmative action focuses on policies and practices, primarily and areas such as employment and education
which of the following best defines the term “glass ceiling “?
an informal barrier that prevents women and minorities from advancing to higher level positions in organizations
Which of the following is NOT a method for improving diversity management within an organization?
Avoiding difficult conversations about race or gender issues
Which key strategy listed is a best practice that manager should implement to ensure a more effective culture for diversity and inclusion?
continuous training and education that fosters in inclusive culture
Job enrichment differs from job enlargement because job enrichment focuses on:
Giving employees, additional decision-making authority, and increased task
Task significance is a core job characteristic that best relates:
he job’s perceived impact on others inside and outside the organization
Task identify refers to importance of the jobs impact on others
false
An inconsistent leader, lacks clarity and consistency in which areas
decision-making and communication
Which of the following is NOT one of the three basic psychological needs identified in self determination theory (SDT)?
recognition
Which of the following managerial actions could undermine an employee sense of autonomy?
micromanaging their tasks
Which of the following best describes expectancy in the context of motivation
Believe the effort leads to desired performance
In the expectancy theory of motivation, instrumentality refers to the:
Belief that performance will be rewarded
Which ineffective leadership style hammers, employee growth, and undermine trust and morale within the team?
micro management
Which of the following is NOT a factor in the expectancy theory of motivation?
competence
As a best practices to foster autonomy, growth, manager:
Allow employee to take ownership of their work and make decisions
Which leadership style is most associated with fostering, personal growth, encouraging innovation, and building strong, trust and respect?
transformational leadership
Which best practice involves being transparent and decision-making, and recognizing contributions fairly?
ensure fairness and equity
What is one key reason for setting clear in challenging goals using the SMART framework?
to provide direction and drive higher performance
How can managers effectively balance, intrinsic and extrinsic motivation?
by combining, intrinsic motivators like autonomy with extrinsic rewards like bonuses
Who is an example of a veterinary leader who founded the Virgin group in pursuit ventures in different industries?
Richard Branson
Which best practice emphasizes the importance to show appreciation in cultivating connectedness among employees?
Promote a supportive work environment
Which of the following is a better barrier to effective communication?
noisy environment
Cultural differences are considered psychological barriers to effective communication?
True
Which exercise encourages swapping roles in discussion after the activity?
Listening skill activity
Which leadership style involves inspiring and motivating followers to achieve extraordinary outcomes by articulating a compelling vision and challenging the status quo?
transformational leader leadership
Which leadership style is also known as participative leadership?
Democratic leader leadership
Servant leaders prioritize, the needs, and well-being of their followers and exhibit which of the following traits?
All listed describe servant leaders(empathy, and humility, commitment to serving others, support for personal and professional growth)
Which leadership style involves adapting leadership approaches based on the readiness and maturity of followers?
situational leadership
Positive reinforcement is only effective when used occasionally
False
Providing meaningful rewards means offering the same reward to all employees to ensure fairness
False
“Valence” in motivation theory refers to the value of importance and individual places on the expected award
True
The hierarchy of needs theories suggests that manager should ensure basic needs are met before focusing on social belonging, recognition and opportunity for personal growth
True
In high context, cultures, communication is typically direct, and clarity is highly valued
False
In a culture based on particularism, the focus is more on relationship relationships than on strictly the rules
True
Which of the following best describes a low context culture?
Messages are conveyed, explicitly with a focus on clarity and detail
What is a key feature of communitarian in cultures?
group loyalty is highly valued, and decision decisions are made collectively
Which culture dimension is associated with the belief that one’s environment can be controlled to achieve personal goals?
internal direction
Which type of culture are work and personalized, seeing as highly interconnected, with an emphasis on building, strong relationships?
diffuse culture
In a ________ culture, people earn their status based on their knowledge and skills, and anyone can challenge decisions if they have a logical argument.
achievement
Cross, cultural communication involves recognizing the ways in which different culture backgrounds influence ______ values, language, and non-verbal keys
Perception
Which type of control relies on hierarchy authority to ensure rules and influence, employee behavior through rewards or punishment?
bureaucratic control
Normative controls is based on the shared values and beliefs of the organization and is often created by hiring employees whose attitudes align with organizational values
true
Self control, or self management, involves workers, setting their team, organizational goals, monitoring process, and rewarding themselves for achieving goals.
false
Which type of control measures or organizational performance across multiple areas, such as finance, customers, internal operations, and innovation and learning?
balance score card
Objective control can be divided in which two types?
behavioral control and output (results) control
Which of the following best describes consertive control?
Control through work group, values, and beliefs
What is the primary purpose of implementing access control controls in an organization?
to restrict access to certain data to authorize person only
Which of the following ads an extra layer of security by requiring both something and the user nose and something they have?
Two Factor Authentication
Which device helps prevent unauthorized access between an organizations internal network and external network?
Firewall
Which of the following is an inventory management strategy that focuses on ordering materials only when they are needed in the product production process to reduce holding cost?
Just in time(JIT)
Which of the following best describes capacity planning and operations management?
Determining the production capacity needed to meet demand
Data encryption, ensure that an authorized users cannot read, sensitive data, even if they gain access to it
true
Total quality management (TQM) focuses only on the outcome of production rather than optimizing the process
false
Lean management focuses on reducing waste without sacrificing productivity in the process
true
Feedback should focus on personal attributes rather than behaviors to help the recipient, understand the problem or clearly
false
In_______ management, all employees are encouraged to take ownership of their work process and contribute ideas for improvement, fostering a culture of quality
TQM
