mgmt Flashcards
What is the primary goal of job design?
To create jobs that are effective, efficient, and provide meaningful work for employees while being reasonable for successful performance.
Who created the Job Characteristics Model? Why?
Researchers Hackman and Oldham created the Job Characteristics Model to better explain how job design can impact employee satisfaction and job performance.
What is Skill Variety?
Skill Variety is the extent to which a job requires a worker to use a wide range of different skills and abilities.
What is Task Identity?
Task Identity is the extent to which the job requires the worker to perform all the tasks needed to fully complete the task.
What is Task Significance?
Task Significance is the extent to which the job affects the lives of other people.
What is Autonomy?
Autonomy is the extent to which the employee is allowed to make choices about scheduling and how best to perform tasks.
What is Feedback?
Feedback is the extent to which the employee receives clear and direct information on how well they are performing the task.
What are Contingency Factors?
Contingency Factors are pre-conditions for the model to be predictive (e.g., Knowledge & Skill, Desire for Growth, Context Satisfaction).
What is Task Significance?
The extent to which the job affects the lives of other people.
What is Autonomy?
The extent to which the employee is allowed to make choices about scheduling and how best to perform tasks.
What is Feedback?
The extent to which the employee receives clear and direct information on how well they are performing the task.
What are the Contingency Factors?
Pre-conditions for the model to be predictive (ex. Knowledge & Skill, Desire for Growth, Context Satisfaction).
What does Organizational Structure describe?
The grouping together of jobs into work groups, the delegation of authority and responsibility within an organization, and the formal reporting relationships of employees to supervisors.
What is a Functional Structure?
Groups jobs that require similar skills and experience together into a single work reporting to the leader of the organization.
What is a Divisional Structure?
Groups jobs together with people of diverse skills and experience who collectively focus on either providing specific products, or serving specific groups of customers, or serving specific geographical areas.
What is a Matrix Structure?
Groups jobs together simultaneously by function and by division.
