Methods used to resolve civil dispute

Question 1

What are the features of mediation?

Answer 1

• Facilitated by a mediator
• Non-binding agreement
• Legal representation not often used
• Aim is to reach a solution

Question 2

What are the features of conciliation?

Answer 2

• Conciliator can offer suggestions + solutions to the parties
• Non-binding agreement
• Generally no legal representation
• Emphasis on reaching a decision

Question 3

What are the features of arbitration?

Answer 3

• Less formal than a civil trial
• Binding outcome
• Often private