Methods of dispute resolution

Question 1

what are the 3 types of dispute resolution?

Answer 1

-mediation
-conciliation
-arbitration

Question 2

what is involved in mediation?

Answer 2

-confidential
-mediator guides discussion
-parties reach their own agreement
-reasonably informal

Question 3

what is involved in conciliation?

Answer 3

-same as mediation however differs where…
-independent
-qualified conciliator can give advice on the dispute

Question 4

what is involved in arbitration?

Answer 4

-a more formal process than mediation and conciliation
-representative can be present
-arbitration is legally binding
-arbitrator makes the decision on behalf of the parties