met Flashcards
What are the competencies
We are emotionally aware We take ownership We are collaborative We deliver, support and inspire We analyse critically We are innovative and open minded
What are the values
Impartiality
Integrity
Public service
Transparency
We are emotionally aware
Make effort to understand ourselves, colleagues and those we serve
Listen and understand perspectives, needs, and concerns
Control emotions in stressful situations and understand our own motivations and reasons for our behaviour.
adopting emotionally intelligent behaviours means valuing diversity in thinking and being culturally sensitive and understand thoughts feelings and concerns.
why is being emotionally aware important
Communicating and acting politely, respectfully and with compassion helps to drive and maintain public trust.
Empathy is particularly important, especially if we are to engage and involve some of the most vulnerable individuals we encounter who may not be able to fully express or articulate their thoughts or feelings.Understandingourselves means that we are able to improve our own resilience and therefore cope effectively during challenging and emotionally charged situations.
explain we take ownership
making sure there is a clear rationale before decision making and then taking responsibility for zed decision.
seek feedback for mistakes
seek help to solve issues and recognise limitations in our own knowledge
Why is taking ownership important
We need to reposed swiftly to challenges whilst still having a rationale and feel confident and able to take responsibility when there not in our comfort zone. = we feel empowered, effective and able to learn from our mistakes and therefore allowing us to see successes through our delivery of results.
We are collaborative
Ensuring and improving the safety and wellbeing of the public underpins all of our work. To achieve this most effectively, we need to look beyond our traditional boundaries.
We aim to work effectively with colleagues and external partners, mutually sharing our skills, knowledge and insights with each other to achieve the best possible results for all and to reduce silo working and build genuine relationships that focus on collective aims and not just on our own organisation.
resulting in joint solutions and share information and negotiate ew ways of providing services together.
why is being collaborative important
We must work together regardless of differing cultures, priorities and needs
It is critical for us to build and retain our partners’ trust and confidence in us and a key part of achieving this is through the way in which we work with others.
This means that we need to influence and negotiate in order to achieve outcomes for everyone and not just focus efforts on our own immediate environment. Working to solve problems without help from our partners ignores the strengths that we can utilise together, but working jointly requires the ability to build relationships and break down barriers.
we deliver, support and inspire
understand the vision for the organisation
use values in day to day and then provide inspiration and clarity to colleagues.
dedicated to working in the public’s best interests. We understand how we have an impact on the wider organisation and those around us and we help others to deliver their objectives effectively.
We all have a positive contribution to make by operating at our best, adapting how we work to take account of pressures and demands and helping others. We are focused on helping our colleagues to improve and learn and are active in supporting them through activities such as coaching and mentoring.
why is delivering, supporting and inspiring important?
deliver the most effective service, we need to be clear on our goals and priorities, both for the police service and individually.
We can all help to support and motivate each other to ensure that we are working as effectively as we can, enabling us and those around us to perform at our best. We should all act as organisational role models.
we analyse critically
We analyse information, data, viewpoints and combine the best available evidence to understand the root causes of issues that arise in complex situations.
combine insight and evidence-based approaches to help make decisions, accepting that we will not have all the answers but will always try to gather facts and robust information to be able to think tactically and strategically.
Why is analysing critically important
? Critical thinking drives effective policing as we are faced with a wide variety of complex issues on a day-to-day basis meaning we need to be able to make sense of complex environments and accept ambiguity is part of life and so be able to identify interrelationships between different factors
if we understand root causes form the best available evidence then we can make effective decisions and implement preventative solutions that deal with root causes.
We are innovative and open-minded
Constantly changing and adapting is part of our role. We maintain an open mind to allow us to identify opportunities and to create innovative solutions.
We seek to understand how well we are performing, both as individuals and as teams, and we seek to continuously improve. To do this, we look at relevant standards outside policing in other organisations and sectors.
why is being innovative and open-minded important
New and emerging threats mean that our required response will not always be obvious meaning we need being open-minded and reflective allows us to tailor our approach to specific contexts and the communities we serve.
What are the four values
Impartiality
integrity
Public service
Transparency
