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1
Q

What needs to set-up when creating a new BO to maintain its contents?

A

Related to Display SS and Maint UI maps

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2
Q

Which of the following entities hold the demographic and geographic information, financial info, billing, etc.

A

Account, Person, Premise, Service Point, Service Agreement

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3
Q

Which statements are true for Account?

A
  • An account references one or more persons (one is main customer)
  • Bills are produced for accounts and are sent to the account’s persons (always sent to main customer)
  • Every account has a unique, system-assigned account ID (random number)
  • Accounts never expire (dormant when they have no active contracts)
    Do not select: Account will Expire
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4
Q

At any instant in time, how many meters (device) can be installed at a service point?

A

One

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5
Q

How many install events exist for previous year when meter exchange occurred in previous year?

A

Two - e.g. 1 install event per meter (old and new)

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6
Q

Which does SA Type control?

A
  • Defines Rates that can be used on its SAs
  • Defines which Date is used to select a Rate (Rate Selection Date)
  • Start Options
  • Payment Info
  • Is Billable
  • Severance Criteria
  • Special Role (e.g. PA, Bill Determinants Required)
  • Valid SP Types
  • Debt Class
  • Recurring Charges
  • A premise may have zero, one or more service points
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7
Q

Which are true for components?

A
  • Attached to asset,
  • Cannot be installed to a location
  • Has a disposition
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8
Q

Which of the following are true for the relationship between Assets and Components?

A

Components are a class of Assets.
Components cannot be installed on their own at a location, but can be received, tracked, or inspected like any other Asset.
Components and Assets have dispositions
(False options contradict those that are true e.g. Components are not Assets…)

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9
Q

Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?

A

Attributes

Specifications (design details and/or functional performance criteria) of Assets/Components includes following info:
1) procedures
2) handling instructions
3) attributes

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10
Q

Which of the following are true about Specifications and Assets?

A

A single specification can be used on many assets
A specification may contain peer specifications

NOTES:
Specifications are user defined and can easily be extended
Specification reference an Asset Type and Manufacturer
Should have unique internal stock code
Define available Firmware Versions

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11
Q

Which of the following are valid Asset dispositions?

A

Statuses:
* In Service,
* Pending Disposition
* Installed or Attached (for Component),
* In Receipt,
* In Repair,
* In Stores,
* Out of Service,
* Rejected,
* Retired
(Invalid answer would include a variant of a correct disposition e.g. Receiving, Storage).

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12
Q

Where to configure which usage need to be measured?

A

Measuring Component Type

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13
Q

What are the attributes for measuring components?

A

Channel Id and Multiplier
(choices may vary, review other possible attributes of MCs)

  • Measuring Component Type
    o UOM/TOU/SQI
    o Scalar or Interval
    o Subtractive or Consumptive
  • Device configuration to which the measuring component is associated
  • Details concerning how the measuring component is read, such as the number of digits, the type of read out (dials or digital), the meter multiplier, etc.
  • The VEE groups used for validation and estimation of measurement data.
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14
Q

Measurement Component fields

A

Channel Multiplier and Channel Id

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15
Q

Which of the following are true about Subtractive and Consumptive reading?

A

Subtractive MC’s usage = End Measurement minus Start Measurement.
Consumptive MC’s usage = Measurement

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16
Q

Which of the following are not true for Measuring Components?

A
  • Types of MCs include Physical, Standalone, Scratchpad, and TOU.
  • Seconds-per-interval is measured by Scalar MCs.

The following is true for MCs:
- Type of MC include Physical, Standalone, Scratchpad, Aggregator
- SPI is only applicable for Interval MCs

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17
Q

Which is true about the relationship of Device and Measuring Components?

A
  • Device has attributes that are the same regardless of number of MCs
  • MC has attributes that may differ for each MC in a device
  • Device Configuration records how device’s MC look at instant in time
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18
Q

If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?

A

1 device and multiple MCs

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19
Q

Choose 2 required configuration for Device Type for the two devices (something like that)
Provided Gas Manual meter and Electric Smart meter

A
  • Service Type
  • Business Object
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20
Q

What are the different Service Order Activity Types/Processes?

A
  • Enable Service,
  • Disable Service,
  • Cut for Non Payment,
  • Reconnect Service for Payment,
  • Exchange Meters,
  • Back to Back Service
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21
Q

What can be done by Enable Service Order?

A
  • Connect SP,
  • Install device,
  • Turn on device,
  • Check Measurement exists
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22
Q

What can “Are SP and Device Ready?” status algorithm do?

A
  • Customer Device Compatibility Check,
  • Connect SP and/or Install Device,
  • Connect Device,
  • Check for Measurement,
  • Update US/SP Start Date Time

Note: It cannot “Create Service Point”, “Create Device”, etc, which are the other choices for this question

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23
Q

Which of the following is Connect SP and/or Install Device algorithm capable of?

A

Sending a smart meter command
Create field activity

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24
Q

What should be setup in order to send bill /subscription (notification) to customer?

A

Account Contact Preference

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25
Which three of the following are true about Usage Subscription?
* A usage subscription must exist before a customer or a service point's usage can be calculated * Usage subscriptions are created/updated when a service agreement is created or updated * Usage subscriptions control how usage is calculated and the service points whose consumption is used to calculate the usage * A usage subscription may be linked to multiple service points
26
How many Service Points can a Usage Subscription reference?
One or more
27
Where do you define the recipient of the usage / bill determinant?
Usage Subscription / Type
28
Which are true about measurements/usage?
- Usage is other term for bill determinants
29
Question about relationship of initial and final measurements? or how to calculate usage?
- Initial measurements are normalized into final measurements where each final measurement is for a specific date and time - Initial measurements (IMDs) contain original and final versions, final measurements are created using Post VEE quantities - A final measurement's condition is copied from the post VEE condition - Only initial measurements can be edited directly by end users, if final measurements are wrong, a new IMD is created to correct them. - Initial Measurements (IMD) must be created and completed to add or update measurements as there is no UI that allows users to directly edit final measurements - Only one final measurement can exist for a given date/time for a given measuring component; one final measurement exists per interval, and likewise one final measurement exists for each scalar reading. In both cases, the final measurement value stored represents the amount consumed between its date/time and the prior final measurement's date/time
30
Question regarding on where to determine the computation for Derived Values
Measuring Component Type
31
What is the correct flow from IMD to creation of usage?
Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage
32
What is the correct sequence from creating initial measurement data to calculating usage?
1. Load Initial Measurements 2. Critical validations 3. Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE) 4. Calculate usage using the final measurements
33
In addition to the "as measured" value, final measurements can record up to how many "derived values"?
10
34
Which is true for measurements?
Related to final measurements are used to calculate usage
35
If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?
Critical validation
36
Which BO executes the validation upon receiving the IMD from head-end system?
IMD Seeder
37
When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?
IMD Seeder – Lifecycle
38
When is IMD Critical Validation is triggered?
Pre-VEE
39
When is Meter Multiplier applied?
Pre-VEE / Prepare for VEE
40
How you ensure that the VEE group/rule are executed?
Set up fallback VEE group
41
Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?
Configure 2 VEE group, Create Eligibility criteria
42
Where to configure VEE groups?
- Measuring Component and MC Type
43
What are the three categories of IMD Exceptions:
Terminate, Issue, Information
44
Situation presented involves an IMD To Do Entry and retrying an IMD that fails validation every 30 minutes?
Read BO values (automated retry, next retry, retry until date,…) using an algorithm of type D1-IMD-RETRY
45
Which of the following is true about Account Balance?
An account’s balance is equal to the sum of the FTs linked to its SAs
46
What happens when the source of the financial transaction is canceled?
A reversal financial transaction is created
47
What happens when a financial transaction is cancelled?
New reversion financial transaction is created
48
Which of the following are true about the FT creation algo/or what does it control?
* Whether current and/or payoff balances are affected by the FT * How GL entries are created
49
Which of the following results to multiple Bill Calculation Headers?
Multiple Rate Version Calculation Group
50
Which of the following describes the correct order of execution of algorithms during bill completion?
SA Type pre-bill completion, Customer Class pre-bill completion, SA Type Bill Completion, Customer Class Bill Completion, Customer Class Post Bill Completion
51
Which status of Bill Segment can be regenerated?
Freezable and Error
52
Which information are required to execute Get Scalar Details usage rule?
UOM, TOU, SQI
53
Which is needed to establish with Service Provider before Usage Transactions can be created?
Usage Subscription
54
Where do you configure "date breaks" - breaking up of usage into sub-periods?
Usage Transaction
55
Which drives number of Bill Segment calculation header?
Rate version Calculation Group
56
Where can proration be configured?
Rate Schedule, Bill Factor, and Calculation Rule
57
Valid attributes to define bill determinant calculations for a usage subscription
- Factor Override - Usage Rule - TOU Map
58
What causes multiple bill lines for Rate Component in a calculation header?
- Change in Bill Factor
59
Which base algorithm plug in spot can call rate application?
- Bill Segment Type – Bill Segment Create - Adjustment Type – Generate Adjustment
60
When a customer has a specific price for a defined quantity which is different to other customers, where is this specific price for the related Bill Factor defined?
Service Agreement – Contract Value
61
What correctly describes the possible causes of price proration? (Choose the best answer.)
Changes in Rate Version Calculation Group and Bill Factor
62
Where to disable the proration
- Bill factor - Calculation Rule - Rate Schedule
63
Which rule is used in converting UOM?
- Get Scalar Details and Math
64
What can be defaulted by an SA’s Start Options?
- Contract Terms -Rate Schedule - Terms & Conditions - Rate (Rate Schedule) - Characteristics - Contract Rider - Contract Value - Contract Quantity - Recurring Charge Amount
65
A rate’s _____ controls the proration of time-dependent prices?
Frequency
66
What immediately (automatically) happens when payments are canceled?
Reversal FT is created.
67
Which is true for relationship of Payment Event and Tenders?
Number of Tenders depends on number of type of payments created
68
How many tenders in a Payment Event?
One per each form of Payment or Remittance e.g. cash, check, charge
69
How does the base Payment Distribution algorithm work?
Distribute payments by SA Type Priority & Debt Age
70
Which of the following objects controls what is to be done for an overpayment?
Customer Class
71
Where is the configuration for Overpayment Distribution located?
Customer Class
72
What can be defined in Adjustment Type? Choose three.
- Rate that will be used in creating Adjustment - How Adjustment will be displayed/printed on Bill - Default Adjustment Amount - CIS Division the adjustment can be applied within, - Approval Profile (if requires approval) - Characteristics
73
Which of the following statement best describes the adjustment Approval Profile:
Controls if an adjustment requires approval before being frozen
74
Where to configure collection criteria for a collection process for different types of debt (different collection procedures for different types of service agreements)?
Debt Class
75
Which entity defines the type of collection process to start based on age of debt, amount of debt and type of customer?
- Collection Class Control
76
How many Service Agreements can be linked in a Severance Process?
One
77
Which three of the following are true for a Payment Arrangement Request?
- Checking the account’s eligibility for payment arrangement - Capturing the terms of the payment arrangement such as the included service agreements, down payment amount, number of installments and installment amount - Evaluating whether PA requires approval - User approval / rejection of the payment arrangement request - Monitoring for the down payment, if applicable - Creates a Payment Arrangement SA - Transfer all debt from the delinquent SAs - Sets up the installment amount
78
How many bill segment-related transactions related to Payment Arrangement?
Depending on number of bills that will cover the total amount of the Payment Arrangement
79
How many bill segment-related transactions related to Pay Plans?
none

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