Menu and Foundation Test Flashcards
What are the ingredients of an Everything Omlelet?
Ham, American cheese, tomatoes, garden mix, mushroom
Name the 7 steps of Service.
1) Greet guest 30 sec.
2) Take Order
3) Deliver ABC steps
4) Deliver food/ deliver check
5) Check back 2 min./ deliver check
6) Pre bus/ suggest desert
7) Deliver dessert/ thank guest
What are the ingredients of a Granny’s Omlelet?
Ham, American cheese, tomatoes, garden mix, hash browns covered in cheese sauce
What choices come with all omelets and egg plates?
Hash browns OR Breakfast potatoes. Choice of Toast OR Pancakes OR Muffin on request.
How would you describe a French Silk Pie to a guest?
A. Chocolate crunch and spiced chocolate topped with mint chocolate.
B. Creamy chocolate topped with real whipped cream and dark chocolate curls.
C. Mint chocolate base with spiced chocolate graham crust.
D. Shredded coconut base filled with chocolate morsels.
B. Creamy chocolate topped with real whipped cream and dark chocolate curls.
How many eggs are in a premium omelet?
3
How many strips of bacon per order?
4
How many links per order?
4
How many patties per order?
2
How many strips of Canadian bacon per order?
3
What are the different amounts of pancakes?
3 OR 5
What are the different amounts of French Toast?
3 OR 5
Which of these is the AAA method for handling Guest concerns or complaints?
A. Acknowledge, Apologize, and Act
B. Act, Apologize, Apologize again
C. Acknowledge, Act, Apologize
D. Always Act Apologetic
A. Acknowledge, Apologize, and Act
What are the topping choices on our waffles?
Strawberry OR Blueberry
What comes with the potato pancakes?
2 oz. Apple sauce and 2 strips of bacon
What information do you need when taking a To-Go order?
A. Time to be picked up
B. Name, order, telephone number, time to be picked up
C. Telephone number and credit card info
D. How many silverware and napkins to include
B. Name, order, telephone number, time to be picked up
What is on a Supreme Sandwich?
Bacon, cheese, lettuce, tomato, onion, and BBQ sauce
Name a Food Safety practice used when packaging bakery items.
A. Use deli paper, gloves, or tongs- never use bare hands
B. Never let two different items touch each other
C. Wear a hairnet
D. Always leave doors open to make it easier to retrieve pies
A. Use deli paper, gloves, or tongs- never use bare hands
What kind of cheese is used to prepare the Ham and Cheese Omelet?
American
How many ounces of salad mix are used to prepare a dinner salad?
A. 3 oz.
B. 4 oz.
C. 5 oz.
D. 6 oz.
A. 3 oz.
How many eggs are used to prepare a Granny’s Country Omelet?
A. 4 eggs
B. 2 eggs
C. 3 eggs
D. 5 eggs
C. 3 eggs
How would you describe Perkins hollandaise sauce to a Guest?
A. Rich and creamy
B. Greasy and heavy
C. Sweet and spicy
D. Tangy and tart
A. Rich and creamy
What are the potato potions available with a Classic Egg Favorites entrée?
A. Baked or mashed
B. Breakfast potatoes or Hash browns
C. French fries or hash browns
D. No potatoes are included
B. Breakfast potatoes OR hash browns
Which type of egg is cooked to Sunny Side Up stage, then flipped for 15 seconds with runny yolk and opaque whites?
A. Scrambled
B. Basted
C. Over Hard
D. Over Easy
D. Over Easy
Dressings for side salads are served on top of the salad.
A. True
B. False
A. True
What comes on a side salad?
2 cherry tomatoes, cheese, crouton, 3 oz. lettuce and 2 oz. of dressing
What is on the Country Biscuit and Egg Platter?
2 eggs, cup of gravy, biscuit, bacon OR sausage, breakfast potatoes OR hash browns
During Kids Eat Free, how many kids’ meals are free with the purchase of 1 adult entrée?
A. 2 free kids’ meals with each adult entrée
B. 1 free kids’ meals with each adult entrée
C. 1 free kids’ meals with 2 adult entrées
D. None
B. 1 free kids’ meals with each adult entrée
What steps do you use to add on items on a guest check?
Your number, check number, pick up check, add item, print check
If you find substandard food on plates or in the pantry, what must be done?
A. Don’t serve it; insist that it be remade correctly
B. Take out the incorrect ingredients before the guest sees them
C. Serve it in the way it was made
D. Ask the guest if they want it anyways
A. Don’t serve it; insist that it be remade correctly
Condiments are delivered to the table at Step 5.
A. True
B. False
B. False
What kinds of Base muffins do we have?
Blueberry, Banana nut, Cinnamon Apple, Chocolate, Raspberry Cream, Cranberry Orange
What kinds of cookies do we have?
Sugar, Chocolate chip, peanut butter chocolate chip, oatmeal raisin
What kinds of cream and fruit pies do we have?
Chocolate French Silk, Coconut Cream, Peanut Butter Brownie, Lemon Merg., Cherry, Apple, Caramel Apple, Wildberry (sugar free), Pecan
When do you leave the guest check at the table?
When you deliver the food or 2 min. check back
Describe a Sunny Side Up egg.
Fried egg, not flipped
Describe an Over Easy egg.
Flipped egg- yoke runny and whites done
Describe an Over Medium egg?
Flipped egg- yoke starting to get firm and whites done
Describe an Over Hard egg.
Egg yolk broke and yoke and whites are both well done
Describe an Over Well egg.
Flipped egg- yolk and whites well done
Describe a Basted egg.
Not flipped- egg is streamed, shiny appearance
What types of juices?
Apple, orange, and cranberry
What are some of the steps of Team service?
Deliver food, pre bus, seating the door bussing tables
What beverages are free refills?
Pop, coffee, tea, lemon aid
*Hot chocolate, French Vanilla cappuccinos get 1 free refill
After delivering the food, how long till you check back with your table?
2 min. check back
Is it optional to use a tray when carrying out more than two items?
A. True
B. False
B. False
What comes on a Mag 7 (not in menu)?
2 eggs, 2 strips of bacon OR 2 links, 3 pancakes
What comes on a Trem 12?
3 eggs, 4 strips of bacon OR 4 links, 4 pancakes, hash browns OR breakfast potatoes
What comes on an All American?
2 eggs, 2 strips of bacon OR 2 links, hash browns OR breakfast potatoes, and white, wheat OR rye toast
What type of salad dressing do we offer?
Ranch, red French, Italian, thousand island, blue cheese, raspberry vinegarette, FF Ranch, FF Italian, honey mustard, vinegar and oil
What comes on the Fit Favorite Spinach and Mushroom Scramble?
Egg beaters, scrambled eggs, tomatoes, onions, spinach, mushrooms
Served with Canadian links, fresh fruit, dry toast
What comes on the Classic Egg Benedict?
Two basted eggs, Canadian bacon on a grilled English muffin covered in hollandaise sauce
Served with muffin OR fruit, hash browns OR breakfast potatoes
What comes on the Country Cookin’ Egg Benedict?
2 basted eggs, sausage patties, American cheese on a grilled English muffin covered with creamy gravy, sprinkled American cheese and tomatoes
Served with muffin OR fruit, and hash browns OR breakfast potatoes
What comes on the New Shareable Sampler?
4 chicken strips, 4 cheese sticks, 4 onion rings, and 3 cheese Quesadilla
What comes with the Waffle Platter?
Waffle, 2 eggs, 2 links OR 2 strips of bacon
What comes in the Mediterranean Omelet?
3 eggs, tomatoes, spinach, feta cheese topped with hollandaise sauce
Before serving an order you must check for accuracy, appearance, and temperature.
A. True
B. False
A. True
What comes on the Brioche French Toast Platter?
2 eggs, 2 Brioche French Toast, 2 strips of bacon OR 2 links
What comes with the 55+ Brioche French Toast Platter?
1 Brioche French Toast, 2 strips of bacon OR 2 links
What is on the Hearty Mans Combo?
Link of smoke sausage, 2 strips of bacon, 2 links, 2 eggs, 3 pancakes OR toast
Choice of hash browns OR breakfast potatoes
What comes on the Double Catch?
2 pieces of cod, 4 shrimp, French fries
What are the sides that are offered with dinner?
Broccoli, corn, green beans (not in menu), mashed potatoes (real, not boxed), baked potato, French fries, rice, veg. medley, side salad, Mac & cheese, cup of soup, hash browns, and breakfast potato
What comes with the children dinner entrée?
One side
What comes with all kids entrées?
Drinks and cookie
Whenever maneuvering past others, use the phrase “Behind You”.
A. True
B. False
A. True
What is on the Kick’n Chick’n Sandwich?
Breaded chicken breast, pepper jack cheese, onion tanglers, bacon and chipotle ranch, lettuce, and tomato
What is the Roast Turkey Sandwich and what comes with it?
Turkey, low fat bistro sauce on the side, lettuce, tomato, and Swiss cheese on wheat bread
Served with a side of fruit
What comes on the Chef Deluxe Salad?
Grilled chicken, ham, bacon, eggs, cucumbers, cheddar and Monterrey cheese, and tomatoes
What comes on the Bacon, Egg, and Cheese Melt and what sides come with this sandwich?
Fried eggs, bacon, Swiss, American and cheddar cheese, served on sour dough bread, pack of Mayo on the side
Choice of hash browns, breakfast potatoes, OR fruit
What type of potatoes are on the menu?
French fries, mashed potatoes, bakes potatoes, hash browns, breakfast potatoes
What does FOOD UP–FOOD OUT mean?
When the food is in the window, any server should take the food to the table
How many sides come with a dinner?
2
How many sides come with a sandwich?
1
How many sides come with a Senior Dinner?
2
How many sides come with a Kid’s Meal?
1
What are the time standards for greeting the door?
30 seconds
What are the time standards for greeting a guest at a table?
Immediately
What are the time standards for taking the order?
Immediately
What are the time standards for delivering the beverage?
3 minutes
What are the time standards for checking back after food delivery?
2 minutes
What are the time standards for delivering a dessert?
3 minutes
What are the time standards for bussing a table after a guest leaves?
2 minutes
You should charge the customer for the third portion cup of any salad dressing?
Yes or No?
Yes
Cell phones are NOT to be brought into the building when scheduled to work?
Yes or No?
Yes
What are MSDS sheets?
Material Safety Data Sheets- tell employees of chemical and safety and first aid
What is the ingredient list for the Build Your Own Omelet?
Tomatoes, onions, mushrooms, ham, bacon, sausage, garden mix, Swiss, cheddar, monterey cheese, pepper jack, broccoli, spinach, and American cheese
What drinks don’t get free refills?
Milk, juice, and shakes
What does Pre Bussing mean?
Taking un-needed plates or cups off of the table
Name two ways to suggestive selling.
Adding cheese or other items to a product
Suggest specific drinks or desserts
After serving a meal, when do you leave the guest check?
When you deliver the food, or 2 min. check back
What is CLEAN AS YOU GO- why is it important?
Keeping pantry clean, looks good for the customers, helps get out quicker too
Will the Host/Hostess inform you when you get a table?
Yes or No?
No
What is the most likely safety hazard for servers and how can it be prevented?
Slips, trips, or falls- wiping up spills and putting up a wet floor sign
