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Perkin's Test > Menu and Foundation Test > Flashcards

Menu and Foundation Test Flashcards

0
Q

What are the ingredients of an Everything Omlelet?

A

Ham, American cheese, tomatoes, garden mix, mushroom

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1
Q

Name the 7 steps of Service.

A

1) Greet guest 30 sec.
2) Take Order
3) Deliver ABC steps
4) Deliver food/ deliver check
5) Check back 2 min./ deliver check
6) Pre bus/ suggest desert
7) Deliver dessert/ thank guest

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2
Q

What are the ingredients of a Granny’s Omlelet?

A

Ham, American cheese, tomatoes, garden mix, hash browns covered in cheese sauce

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3
Q

What choices come with all omelets and egg plates?

A

Hash browns OR Breakfast potatoes. Choice of Toast OR Pancakes OR Muffin on request.

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4
Q

How would you describe a French Silk Pie to a guest?

A. Chocolate crunch and spiced chocolate topped with mint chocolate.

B. Creamy chocolate topped with real whipped cream and dark chocolate curls.

C. Mint chocolate base with spiced chocolate graham crust.

D. Shredded coconut base filled with chocolate morsels.

A

B. Creamy chocolate topped with real whipped cream and dark chocolate curls.

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5
Q

How many eggs are in a premium omelet?

A

3

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6
Q

How many strips of bacon per order?

A

4

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7
Q

How many links per order?

A

4

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8
Q

How many patties per order?

A

2

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9
Q

How many strips of Canadian bacon per order?

A

3

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10
Q

What are the different amounts of pancakes?

A

3 OR 5

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11
Q

What are the different amounts of French Toast?

A

3 OR 5

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12
Q

Which of these is the AAA method for handling Guest concerns or complaints?

A. Acknowledge, Apologize, and Act

B. Act, Apologize, Apologize again

C. Acknowledge, Act, Apologize

D. Always Act Apologetic

A

A. Acknowledge, Apologize, and Act

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13
Q

What are the topping choices on our waffles?

A

Strawberry OR Blueberry

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14
Q

What comes with the potato pancakes?

A

2 oz. Apple sauce and 2 strips of bacon

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15
Q

What information do you need when taking a To-Go order?

A. Time to be picked up

B. Name, order, telephone number, time to be picked up

C. Telephone number and credit card info

D. How many silverware and napkins to include

A

B. Name, order, telephone number, time to be picked up

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16
Q

What is on a Supreme Sandwich?

A

Bacon, cheese, lettuce, tomato, onion, and BBQ sauce

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17
Q

Name a Food Safety practice used when packaging bakery items.

A. Use deli paper, gloves, or tongs- never use bare hands

B. Never let two different items touch each other

C. Wear a hairnet

D. Always leave doors open to make it easier to retrieve pies

A

A. Use deli paper, gloves, or tongs- never use bare hands

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18
Q

What kind of cheese is used to prepare the Ham and Cheese Omelet?

A

American

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19
Q

How many ounces of salad mix are used to prepare a dinner salad?

A. 3 oz.

B. 4 oz.

C. 5 oz.

D. 6 oz.

A

A. 3 oz.

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20
Q

How many eggs are used to prepare a Granny’s Country Omelet?

A. 4 eggs

B. 2 eggs

C. 3 eggs

D. 5 eggs

A

C. 3 eggs

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21
Q

How would you describe Perkins hollandaise sauce to a Guest?

A. Rich and creamy

B. Greasy and heavy

C. Sweet and spicy

D. Tangy and tart

A

A. Rich and creamy

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22
Q

What are the potato potions available with a Classic Egg Favorites entrée?

A. Baked or mashed

B. Breakfast potatoes or Hash browns

C. French fries or hash browns

D. No potatoes are included

A

B. Breakfast potatoes OR hash browns

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23
Q

Which type of egg is cooked to Sunny Side Up stage, then flipped for 15 seconds with runny yolk and opaque whites?

A. Scrambled

B. Basted

C. Over Hard

D. Over Easy

A

D. Over Easy

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24
Q

Dressings for side salads are served on top of the salad.

A. True

B. False

A

A. True

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25
Q

What comes on a side salad?

A

2 cherry tomatoes, cheese, crouton, 3 oz. lettuce and 2 oz. of dressing

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26
Q

What is on the Country Biscuit and Egg Platter?

A

2 eggs, cup of gravy, biscuit, bacon OR sausage, breakfast potatoes OR hash browns

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27
Q

During Kids Eat Free, how many kids’ meals are free with the purchase of 1 adult entrée?

A. 2 free kids’ meals with each adult entrée

B. 1 free kids’ meals with each adult entrée

C. 1 free kids’ meals with 2 adult entrées

D. None

A

B. 1 free kids’ meals with each adult entrée

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28
Q

What steps do you use to add on items on a guest check?

A

Your number, check number, pick up check, add item, print check

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29
Q

If you find substandard food on plates or in the pantry, what must be done?

A. Don’t serve it; insist that it be remade correctly

B. Take out the incorrect ingredients before the guest sees them

C. Serve it in the way it was made

D. Ask the guest if they want it anyways

A

A. Don’t serve it; insist that it be remade correctly

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30
Q

Condiments are delivered to the table at Step 5.

A. True

B. False

A

B. False

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31
Q

What kinds of Base muffins do we have?

A

Blueberry, Banana nut, Cinnamon Apple, Chocolate, Raspberry Cream, Cranberry Orange

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32
Q

What kinds of cookies do we have?

A

Sugar, Chocolate chip, peanut butter chocolate chip, oatmeal raisin

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33
Q

What kinds of cream and fruit pies do we have?

A

Chocolate French Silk, Coconut Cream, Peanut Butter Brownie, Lemon Merg., Cherry, Apple, Caramel Apple, Wildberry (sugar free), Pecan

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34
Q

When do you leave the guest check at the table?

A

When you deliver the food or 2 min. check back

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35
Q

Describe a Sunny Side Up egg.

A

Fried egg, not flipped

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36
Q

Describe an Over Easy egg.

A

Flipped egg- yoke runny and whites done

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37
Q

Describe an Over Medium egg?

A

Flipped egg- yoke starting to get firm and whites done

38
Q

Describe an Over Hard egg.

A

Egg yolk broke and yoke and whites are both well done

39
Q

Describe an Over Well egg.

A

Flipped egg- yolk and whites well done

40
Q

Describe a Basted egg.

A

Not flipped- egg is streamed, shiny appearance

41
Q

What types of juices?

A

Apple, orange, and cranberry

42
Q

What are some of the steps of Team service?

A

Deliver food, pre bus, seating the door bussing tables

43
Q

What beverages are free refills?

A

Pop, coffee, tea, lemon aid

*Hot chocolate, French Vanilla cappuccinos get 1 free refill

44
Q

After delivering the food, how long till you check back with your table?

A

2 min. check back

45
Q

Is it optional to use a tray when carrying out more than two items?

A. True

B. False

A

B. False

46
Q

What comes on a Mag 7 (not in menu)?

A

2 eggs, 2 strips of bacon OR 2 links, 3 pancakes

47
Q

What comes on a Trem 12?

A

3 eggs, 4 strips of bacon OR 4 links, 4 pancakes, hash browns OR breakfast potatoes

48
Q

What comes on an All American?

A

2 eggs, 2 strips of bacon OR 2 links, hash browns OR breakfast potatoes, and white, wheat OR rye toast

49
Q

What type of salad dressing do we offer?

A

Ranch, red French, Italian, thousand island, blue cheese, raspberry vinegarette, FF Ranch, FF Italian, honey mustard, vinegar and oil

50
Q

What comes on the Fit Favorite Spinach and Mushroom Scramble?

A

Egg beaters, scrambled eggs, tomatoes, onions, spinach, mushrooms
Served with Canadian links, fresh fruit, dry toast

51
Q

What comes on the Classic Egg Benedict?

A

Two basted eggs, Canadian bacon on a grilled English muffin covered in hollandaise sauce
Served with muffin OR fruit, hash browns OR breakfast potatoes

52
Q

What comes on the Country Cookin’ Egg Benedict?

A

2 basted eggs, sausage patties, American cheese on a grilled English muffin covered with creamy gravy, sprinkled American cheese and tomatoes
Served with muffin OR fruit, and hash browns OR breakfast potatoes

53
Q

What comes on the New Shareable Sampler?

A

4 chicken strips, 4 cheese sticks, 4 onion rings, and 3 cheese Quesadilla

54
Q

What comes with the Waffle Platter?

A

Waffle, 2 eggs, 2 links OR 2 strips of bacon

55
Q

What comes in the Mediterranean Omelet?

A

3 eggs, tomatoes, spinach, feta cheese topped with hollandaise sauce

56
Q

Before serving an order you must check for accuracy, appearance, and temperature.

A. True

B. False

A

A. True

57
Q

What comes on the Brioche French Toast Platter?

A

2 eggs, 2 Brioche French Toast, 2 strips of bacon OR 2 links

58
Q

What comes with the 55+ Brioche French Toast Platter?

A

1 Brioche French Toast, 2 strips of bacon OR 2 links

59
Q

What is on the Hearty Mans Combo?

A

Link of smoke sausage, 2 strips of bacon, 2 links, 2 eggs, 3 pancakes OR toast
Choice of hash browns OR breakfast potatoes

60
Q

What comes on the Double Catch?

A

2 pieces of cod, 4 shrimp, French fries

61
Q

What are the sides that are offered with dinner?

A

Broccoli, corn, green beans (not in menu), mashed potatoes (real, not boxed), baked potato, French fries, rice, veg. medley, side salad, Mac & cheese, cup of soup, hash browns, and breakfast potato

62
Q

What comes with the children dinner entrée?

A

One side

63
Q

What comes with all kids entrées?

A

Drinks and cookie

64
Q

Whenever maneuvering past others, use the phrase “Behind You”.

A. True

B. False

A

A. True

65
Q

What is on the Kick’n Chick’n Sandwich?

A

Breaded chicken breast, pepper jack cheese, onion tanglers, bacon and chipotle ranch, lettuce, and tomato

66
Q

What is the Roast Turkey Sandwich and what comes with it?

A

Turkey, low fat bistro sauce on the side, lettuce, tomato, and Swiss cheese on wheat bread
Served with a side of fruit

67
Q

What comes on the Chef Deluxe Salad?

A

Grilled chicken, ham, bacon, eggs, cucumbers, cheddar and Monterrey cheese, and tomatoes

68
Q

What comes on the Bacon, Egg, and Cheese Melt and what sides come with this sandwich?

A

Fried eggs, bacon, Swiss, American and cheddar cheese, served on sour dough bread, pack of Mayo on the side
Choice of hash browns, breakfast potatoes, OR fruit

69
Q

What type of potatoes are on the menu?

A

French fries, mashed potatoes, bakes potatoes, hash browns, breakfast potatoes

70
Q

What does FOOD UP–FOOD OUT mean?

A

When the food is in the window, any server should take the food to the table

71
Q

How many sides come with a dinner?

A

2

72
Q

How many sides come with a sandwich?

A

1

73
Q

How many sides come with a Senior Dinner?

A

2

74
Q

How many sides come with a Kid’s Meal?

A

1

75
Q

What are the time standards for greeting the door?

A

30 seconds

76
Q

What are the time standards for greeting a guest at a table?

A

Immediately

77
Q

What are the time standards for taking the order?

A

Immediately

78
Q

What are the time standards for delivering the beverage?

A

3 minutes

79
Q

What are the time standards for checking back after food delivery?

A

2 minutes

80
Q

What are the time standards for delivering a dessert?

A

3 minutes

81
Q

What are the time standards for bussing a table after a guest leaves?

A

2 minutes

82
Q

You should charge the customer for the third portion cup of any salad dressing?

Yes or No?

A

Yes

83
Q

Cell phones are NOT to be brought into the building when scheduled to work?

Yes or No?

A

Yes

84
Q

What are MSDS sheets?

A

Material Safety Data Sheets- tell employees of chemical and safety and first aid

85
Q

What is the ingredient list for the Build Your Own Omelet?

A

Tomatoes, onions, mushrooms, ham, bacon, sausage, garden mix, Swiss, cheddar, monterey cheese, pepper jack, broccoli, spinach, and American cheese

86
Q

What drinks don’t get free refills?

A

Milk, juice, and shakes

87
Q

What does Pre Bussing mean?

A

Taking un-needed plates or cups off of the table

88
Q

Name two ways to suggestive selling.

A

Adding cheese or other items to a product

Suggest specific drinks or desserts

89
Q

After serving a meal, when do you leave the guest check?

A

When you deliver the food, or 2 min. check back

90
Q

What is CLEAN AS YOU GO- why is it important?

A

Keeping pantry clean, looks good for the customers, helps get out quicker too

91
Q

Will the Host/Hostess inform you when you get a table?

Yes or No?

A

No

92
Q

What is the most likely safety hazard for servers and how can it be prevented?

A

Slips, trips, or falls- wiping up spills and putting up a wet floor sign

Perkin's Test (1 decks)

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