Mental Health Flashcards
Chapter 5
The nurse is working with a patient who has quit several jobs and no longer sends
financial support to his two children living with their mother. This behavior is in conflict
with the nurse’s values concerning responsible parenting. When discussing family roles
with the patient, the nurse shows positive regard through which statement?
A) ìHow is not working right now affecting you?î
B) ìHow do you expect your kids to be provided for?î
C) ìYou need to somehow find a way to support your children.î
D) ìCan the children’s mother can get by for a while until you get better?î
A. ìHow is not working right now affecting you?î
The nurse who appreciates the client as a unique worthwhile human being can respect
the client regardless of his or her behavior, background, or lifestyle. The nurse maintains
attention on the client and avoids communicating negative opinions or value judgments
about the client’s behavior. In using positive regard, the nurse avoids value judgments
and shifting of the focus away from the patient.
Chapter 5
Which of the following statements is true of the component of a therapeutic
relationshipóìacceptanceî?
A) The nurse accepts the behavior of any inappropriate behavior.
B) It is avoiding judgments of the person, no matter what the behavior is.
C) It involves punishment for inappropriate behavior.
D) It is the ability of the nurse to perceive the meanings and feelings of the client and
to communicate that understanding to the client.
B) It is avoiding judgments of the person, no matter what the behavior is.
Acceptance is avoiding judgments of the person, no matter what the behavior is. It
means accepting the person but not necessarily the behavior. It does not involve
punishment for inappropriate behavior. Empathy is the ability of the nurse to perceive
the meanings and feelings of the client and to communicate that understanding to the
client.
Which of the following behaviors by the nurse demonstrate positive regard? Select all
that apply.
A) Communicating judgments about the client’s behavior
B) Calling the client by name
C) Spending time with the client
D) Responding openly
E) Considering the client’s ideas and preference when planning care
Ans: B, C, D, E
Calling the client by name, spending time with the client, and listening and responding
openly are measures by which the nurse conveys respect and positive regard to the
client. The nurse also conveys positive regard by considering the client’s ideas and
preferences when planning care. The nurse maintains attention on the client and avoids
communicating negative opinions or value judgments about the client’s behavior.
Chapter 9
A client made threats to harm his parents if they come too close to him. The
parents called 911, and the client is now held involuntarily for a psychiatric evaluation.
During this time of involuntary admission, the client retains all client rights except for
which of the following?
A) Confidentiality
B) Right to freedom
C) Periodic treatment review
D) Choice of providers
Civil commitment or involuntary hospitalization curtails the client’s right to freedom
(the ability to leave the hospital when he or she wishes). All other client rights, however,
remain intact.
C) Right to Freedom
Civil commitment or involuntary hospitalization curtails the client’s right to freedom
(the ability to leave the hospital when he or she wishes). All other client rights, however,
remain intact.
ch 5
Which is a standard for establishing a code of conduct for living?
A) Acceptance
B) Empathy
C) Values
D) Positive regard
C) Values
Values are abstract standards that give a person a sense of right and wrong and establish
a code of conduct for living. Acceptance occurs when the nurse does not become upset
or respond negatively to a client’s outbursts, anger, or acting out. Empathy is the ability
of the nurse to perceive the meaning and feelings of the client and to communicate that
understanding to the client. Positive regard is an unconditional, nonjudgmental attitude.
ch 5
A nurse is working with a patient whose background is very different from hers. A good
question to ask herself to assure she can be effective working with this patient would be,
A) ìCan this person understand me?î
B) ìDo I understand this patient’s expectations of me?î
C) ìWhat experiences do I have with people with similar backgrounds?î
D) ìIs this person going to be able to relate to me?î
C) “What experiences fo I have with people with similar backgrounds?”
To best assess self-awareness, the nurse should ask ìWhat experiences have I had with
people from ethnic groups, socioeconomic classes, religions, age groups, or
communities different from my own?î The nurse should not focus on the patient when
examining self-awareness, rather, how the nurse’s experiences have shaped attitudes and
beliefs.
ch 5
The client says to the nurse, ìI feel really close to you. You are the only true friend I
have.î The most therapeutic response the nurse can make is,
A) ìI am sure there are other people in your life who are your friends; besides, we just
met.î
B) ìIt makes me feel good that you trust me so much; it is important for the work we
are doing together.î
C) ìSince ours is a professional relationship, let’s explore other opportunities in your
life for friendship.î
D) ìWe are not friends. This is strictly professional.î
C) “Since ours is a professional relationship, let’s expore other opportunities in your life for friendship”
The nurse’s response must let the client know in clear terms that the relationship is
professional while not demeaning or ridiculing the client. The other choices would not
be appropriate replies in this situation.
A client who had been in a substance abuse treatment program asks the nurse for a date
after the client is discharged. The nurse talks to the client about the importance of a
therapeutic relationship and its characteristics. The nurse is using which of the following
techniques?
A) Defining boundaries
B) Defining therapy
C) Letting the client down gently
D) Reprimanding the client
A) Defining boundaries
A therapeutic relationship is professional, and there are no mutual social goals; it is
focused on meeting the client’s needs and is terminated when the client no longer needs
services. It is up to the nurse to maintain professional boundaries. The other choices
would be inappropriate techniques to use toward this client.
A nurse is assigned to care for a client whose sexual orientation differs from the nurse’s
sexual orientation. When should the nurse seek clinical supervision?
A) When the nurse tries to assist the client to change values
B) To discuss the nurse’s feelings about the client with a supervisor
C) When the nurse begins to empathize with the client
D) When the nurse identifies anxieties regarding the client’s values and sexuality
A) When the nurse tries to assis the client to change values
It is not the nurse’s role to change the values of the client. The nurse should empathize
with the client and be able to discuss feelings about the client with the nurse’s
supervisor, including anxieties regarding the client’s values and sexuality.
A nurse openly admits to not being able to relate to a patient’s experience. According to
Munhall, this will most likely have what influence on the therapeutic relationship?
A) The nurse will avoid imposing any values on the patient.
B) The patient will not trust the nurse’s professional abilities.
C) The nurse will more likely be manipulated by the patient.
D) The patient will be less likely to self-disclose to the nurse.
A) The nurse will avoid imposing any values on the patient
Munhall added another pattern of knowing called unknowing: For the nurse to admit she
or he does not know the client or the client’s subjective world opens the way for a truly
authentic encounter. The nurse in a state of unknowing is open to seeing and hearing the
client’s views without imposing any of his or her values or viewpoints.
- The nurse and patient are visiting about upcoming sporting events of which they both
share an interest. This form of interaction has the potential to threaten the nurseñpatient
relationship by
A) influencing whether the patient likes the nurse or not.
B) avoiding serious work that can help the patient change.
C) letting the patient know that the nurse is genuine with diverse interests.
D) overstepping ethical boundaries that the nurse should maintain.
b
Small talk or socializing is acceptable in nursing, but for the nurseñclient relationship to
accomplish the goals that have been decided on, social interaction must be limited. If the
relationship becomes more social than therapeutic, serious work that moves the client
forward will not be done.
During a regular home health visit to an elderly client, the nurse observes that the client
has feelings of hopelessness and despair. The client says, ìI’m old, and my life has no
purpose anymore. But promise me you won’t tell anyone.î How should the nurse
respond?
A) ìDon’t worry, I won’t tell anyone else.î
B) ìI’m sorry, but I can’t keep that kind of secret.î
C) ìLet’s talk about something to cheer you up.î
D) ìWhat can we do to help you feel better?î
b
keeping secrets is not permissible, especially when patient’s safety is concerned
During the working phase of a therapeutic relationship, which of the following actions
by the nurse would best help the client to explore problems?
A) Comparing past and present coping strategies
B) Encouraging the client to clarify feelings and behavior
C) Identifying possible solutions for the client’s problems
D) Referring the client to a self-help group
b
Helping the client to clarify feelings and behavior is a first step in problem identification
and exploration. The nurse must remember that it is the client who examines and
explores problem situations and relationships. The nurse must be nonjudgmental and
refrain from giving advice. The other choices would not help the client to explore
problems.
Which of the following statements correctly depict the problem of feeling sympathy
toward the client? Select all that apply.
A) This can cause the nurse to feel sad and be unable to help the client.
B) When the nurse’s behavior is rooted in sympathy, the client finds it easier to
manipulate the nurse’s feelings.
C) The client is discouraged from exploring his or her problems, thoughts, and
feelings.
D) The client is discouraged from growth.
E) The client feels dependent on the nurse.
B,C,D,E
The nurse who feels sorry for the client often tries to compensate by trying to please him
or her. When the nurse’s behavior is rooted in sympathy, the client finds it easier to
manipulate the nurse’s feelings. This discourages the client from exploring his or her
problems, thoughts, and feelings; discourages client growth; and often leads to client
dependency.
A nurse and patient have just completed reviewing the patient’s take-home medications.
The nurse is exemplifying which role during this intervention?
A) Advocate
B) Caregiver
C) Teacher
D) Parent Surrogate
C
During the working phase of the nurseñclient relationship, the nurse may teach the client
new methods of coping and solving problems. He or she may instruct about the
medication regimen and available community resources. The caregiver role is used
when the nurse helps the client meet psychosocial or physical needs. When functioning
as an advocate, the nurse is acting on the client’s behalf when he or she cannot do so.
Nurses may need to assume a parental role when the patient needs nurturing or limit
setting.
During the admission interview, the nurse asks the client what led to his hospitalization.
The client responds, ìThey lied about me. They said I murdered my mother. You’re the
killers. You all killed my mother. She died before I was born.î The best initial response
by the nurse would be,
A) ìI just saw your mother. She’s fine.î
B) ìYou’re having very frightening thoughts.î
C) ìWe’ll put you in a private room until you’re in better control.î
D) ìIf your mother died before you were born, you wouldn’t be here.î
B
When the nurse states, ìYou’re having very frightening thoughts,î the nurse is
verbalizing the implied or voicing what the client has hinted or suggested. The other
responses would not be the best initial response in this situation.
The nurse on an addictive disorders unit receives a phone call inquiring about the status
of a client. The caller is not on the client’s allowed contact list. Which of the following
is the appropriate response by the nurse to the caller?
A) ìI cannot confirm or deny the existence of any client here.î
B) ìYou will need to be placed on the client’s contact list before I can discuss any
information with you.î
C) ìThe person you are asking for is not a client here.î
D) ìHold 1 minute while I get the client for you.î
A) I cannot confirm or deny existance of any client here.
The protection and privacy of personal health information is regulated by the federal
government through the Health Insurance Portability and Accountability Act (HIPAA)
of 1996. Protected health information is any individually identifiable health information
in oral, written, or electronic form. Mental health and substance abuse records have
additional special protection under the privacy rules. Requesting placement on the
contact list or getting the client verifies the client’s presence to the caller. Denying the
client’s presence affirms the client’s existence whether present not, which violates client
privacy and confidentiality.
A 22-year-old client has been manipulative of staff and disruptive in the milieu.
Although she is not dangerous to herself or others, she has created problems on the unit
and clearly is not making progress. The nurses offer prescribed medication, but she
consistently refuses ìany drugs.î The staff realizes that legally this client can
A) be coerced to accept treatment.
B) be committed by her family to receive needed treatment.
C) have her family sign permission for treatment.
D) continue to refuse treatment.
D) Continue to refuse treatment.
The client maintains the right to refuse treatment even if it is needed when she is not
dangerous to herself or others. If a client able to give consent, she cannot be coerced
into doing so, have her family sign permission for her, or be committed by the family to
receive treatment unless she is a danger to herself or others.
A client who had agreed to be hospitalized for depression problems has decided that
now she wants to leave the hospital. The mental health staff caring for her realizes that
at present she can legally
A) be discharged if evaluated through administrative hearings.
B) be retained in the hospital against her will.
C) leave the hospital after giving written notice of her intent to do so.
D) leave without discussing the situation with anyone.
C) Leave the hosptial after giving written notice of her intent to do so
Clients who are not dangerous to themselves or others can leave the hospital against
medical advice. The other choices are not appropriate.
Two nurses are discussing the rights of hospitalized psychiatric clients. Which of the
following statements is an error?
A) Confidentiality allows for the disclosure of information under specific
circumstances.
B) If a committed client is also found to be incompetent, he loses his rights under the
Patient’s Bill of Rights.
C) Privileged communication does not apply to medical records, and they can be
used in court.
D) Clients can never be held against their will.
b
Being committed and/or incompetent does not negate the Patient’s Bill of Rights.
However, if a guardian is appointed, the client loses the right to enter into legal
contracts or agreements that require a signature. Confidentiality does allow for the
disclosure of information under specific circumstances such as to another health-care
provider who has a need to know or if the client specifically consents that information
be shared with persons of his or her choice and also the duty to warn if the client
threatens to harm others. Privileged communication relates to the privacy of what was
discussed during therapy sessions and this can be documented in medical records.
Clients may be held against their will if they are committed to a facility for psychiatric
care until they no longer pose a danger to themselves or to anyone else.