Memory Items

Question 1

Aborted Eng Start (L/R)
Condition: on the ground, an aborted engine start is needed

Answer 1

1. Fuel control switch (affected side): cutoff

Question 2

Dual Engine Fail/Stall
Condition: Engine speed for both engines is below idle

Answer 2

1. Fuel Control Switches (both): Cutoff, then Run
2. Ram Air Turbine switch: Push and hold for 1 second

Question 3

[ ] ENG AUTOSTART L/R
Condition: AUTOSTART did not start the engine

Answer 3

1. Fuel Control Switch (affected side): Confirm and cutoff

Question 4

[ ] ENG LIMIT EXCEED L/R
Condition: An engine limit exceedance occurs

Answer 4

1. A/T ARM SWITCH (affected side): Confirm and Off
2. Thrust lever (affected side): Confirm and Retard until ENG LIMIT EXCEED message blanks, or thrust lever is at idle

Question 5

[ ] ENG SURGE L/R
Condition: An engine surge or stall that requires crew action is detected

Answer 5

1. A/T ARM SWITCH (affected side): Confirm and Off
2. THRUST LEVER (affected side): Confirm and retard slowly until ENG SURGE message blanks, or the thrust lever is at idle.

Question 6

Eng Severe Damage/ Separation L/R

Condition: One or more of these occur:
-Engine vibrations with abnormal engine indications
-Engine separation

Answer 6

1. A/T Arm switch (affected side): Confirm and Off
2. Thrust Lever (affected side): Confirm and Idle
3. Fuel Control Switch (affected side): Confirm and CUTOFF
4. Engine Fire Switch (affected side): Confirm and Pull

Question 7

[ ] CABIN ALTITUDE

Condition: Cabin altitude is excessive

Answer 7

1. Don the oxygen masks
2. Establish crew communications
3. Check the cabin altitude and rate
4. If the cabin altitude is uncontrollable:

PASS OXYGEN switch: Push to ON and hold for 1 second

Without delay, descend to the lowest safe altitude, or 10,000 feet, whichever is higher

To descend:
-Move the thrust levers to idle
-extend the speed brakes
-If structural integrity is in doubt, limit airspeed and avoid high maneuvering loads
-descend at Vmo/Mmo

Question 8

Smoke or Fire from a Lithium Battery
Condition: Smoke or fire occurs from a lithium battery

Answer 8

1. If necessary, transfer control to the flight crew member seated on the opposite side of the fire.
2. PA: “BACKUP TO THE FLIGHT DECK, BACKUP TO THE FLIGHT DECK”

Question 9

Smoke, Fire or Fumes

Condition: Smoke, fire, or fumes occur.

Objective: To remove power from the ignition source.
To land the airplane as soon as possible, if
needed.

Answer 9

1 Oxygen masks and smoke goggles . . . ON, 100%
2 Crew and cabin communications . . . . . Establish

Question 10

[] STABILIZER

Condition: One of these occurs:

•Stabilizer movement without a signal to
trim
•The stabilizer is failed

Answer 10

1 STAB cutout switches (both). . . . . . . . . . CUTOUT
2 Do not exceed the current airspeed.
- - - - - - - - - - - - - - - - -

Question 11

[] AIRSPEED UNRELIABLE

Condition: The airspeed or Mach indications disagree
with AOA calculated airspeed.
Objective: To identify a reliable airspeed indication.

Answer 11

1 Autopilot disconnect switch . . . . . . . . . . . . Push
2 A/T ARM switches (both) . . . . . . . . . . . . . . . OFF
3 F/D switches (both). . . . . . . . . . . . . . . . . . . OFF
4 Set the following gear up pitch attitude and thrust:

Flaps extended . . . . . . . . . . . 10° and 85% N1
Flaps up. . . . . . . . . . . . . . . . .4° and 70% N1
- - - - - - - - - - - - - - - - - - - - - - -

Question 12

Oceanic Diversion - All Engine

Condition: An emergency diversion is required while in
oceanic airspace but altitude can be
maintained.

Answer 12

1 Initiate applicable drills and time critical checklists.
2 Declare emergency and request clearance.
3 Choose one:

If clearance obtained, proceed as per clearance.

If clearance is unavailable, turn and offset:

OCA 30° Right or Left 5 NM
China 30° Right 5 NM
Russia 30° Right 16.2 NM

When established on the offset, +/- 500 ft.

Caution! A 180° turn or diversion
across adjacent traffic flow
should be avoided until
below FL290.
—————————————-
4 Turn on all external lights.
5 Declare emergency and broadcast intentions and
position on 121.5 / 123.45.
6 Send CPDLC emergency message.

Question 13

Oceanic Diversion - Engine Out

Condition: One of these occurs in oceanic airspace:
•Engine Flameout
•Engine loss of thrust
•Intentional in-flight shutdown or thrust
reduction

Answer 13

1 Initiate applicable drills and time critical checklists.
2 Declare emergency and request clearance.
3 Choose one:

If clearance obtained, proceed as per clearance.

If clearance is unavailable, turn and offset:

OCA 30° Right or Left 5 NM
China 30° Right 5 NM
Russia 30° Right 16.2 NM

Minimize descent until established on
the offset.
When established on offset, descend to
below FL290 and maintain +/-500 ft.

Question 14

Flight Crew Incapacitation

Answer 14

flight crew member incapacitation alert condition exists if:

i. The flight crew member does not respond intelligently to two communications; or
ii. The flight crew member does not respond to a single verbal challenge, and/or a
significant deviation from the standard flight profile exists.

Flight Crew Member Incapacitation Actions

If flight crew member incapacitation is recognized, and if appropriate for the phase of flight, the
following actions shall be taken:
i. A non-incapacitated flight crew member shall assume control of the aircraft and ensure a
safe flight profile is maintained; the first priority of the non-incapacitated operating flight
crew member is to maintain the safe operation of the aircraft; and

ii. The autopilot shall be engaged; and

iii. The non-incapacitated flight crew member shall request the flight attendants (or a flight
deck jumpseat occupant) to assist. If a PA announcement is required to alert the cabin
crew, the Urgent Communication Procedure shall be employed; and

iv. When the aircraft is established at a safe altitude, in a safe configuration, the non-
incapacitated flight crew member, with assistance, should:
• Tilt the incapacitated flight crew member’s seat back; and
• Move the seat full aft and move the rudder pedals full forward; and
• Move the incapacitated flight crew member’s head back; and
• Use the incapacitated flight crew member’s shoulder harness as a restraint; and
• When practicable, remove the incapacitated flight crew member from the seat and
replace, if possible, with another flight crew member.
When a flight crew member requires the continuous use of medical oxygen the flight shall
land at the nearest suitable airport.

Question 15

Nose High Recovery

Answer 15

Recognize and confirm the situation.

Disengage autopilot and disconnect autothrottle.

Apply as much as full nose down elevator.

*Apply appropriate nose down stabilizer trim.

Reduce thrust.

*Roll (adjust bank angle) to obtain a nose down pitch rate.

Complete the recovery:
• when approaching the horizon, roll to wings level
• check airspeed and adjust thrust
• establish pitch attitude.

Question 16

Nose Low Recovery

Answer 16

Recognize and confirm the situation.
Disengage autopilot and disconnect autothrottle.
Recover from stall, if required.
*Roll in the shortest direction to wings level (unload and roll
if bank angle is more than 90 degrees).

Recover to level flight:
• apply nose up elevator
• *apply nose up trim, if required
• adjust thrust and drag as required.

Question 17

GPWS Warning

Answer 17

Call “FIREWALL”.
Disengage autopilot.
Disconnect autothrottle(s).
Aggressively apply maximum* thrust.
Simultaneously roll wings level and rotate to an initial pitch
attitude of 20°.
Retract speedbrakes.
If terrain remains a threat, continue rotation up to the pitch
limit indicator or stick shaker or initial buffet.

Question 18

Approach to Stall or Stall Recovery

Answer 18

Simultaneously call “STALL” and :
SMOOTHLY APPLY NOSE DOWN ELEVATOR to reduce
the angle of attack until buffet or stick shaker stops.
For high thrust settings, it may be necessary to reduce
thrust.
When out of stall (stall indications have stopped):
ROLL WINGS LEVEL*.
INCREASE THRUST SMOOTHLY AS REQUIRED.
In case of one engine inoperative, progressively
compensate the thrust asymmetry with rudder.
CHECK SPEEDBRAKES RETRACTED.
MAINTAIN EXISTING GEAR AND FLAP
CONFIGURATION.

If in clean configuration during lift-off:
CALL “FLAPS 1”

WHEN CONTROL OF FLIGHT PATH IS REGAINED AND GROUND CONTACT
IS NOT A FACTOR:

CHECK AIRSPEED AND ADJUST THRUST AS NEEDED.
ESTABLISH PITCH ATTITUDE.
RETURN TO DESIRED FLIGHT PATH.
RE-ENGAGE AUTOPILOT AND AUTOTHROTTLE IF
DESIRED.

Question 19

Windshear Escape Maneuver

MANUAL FLIGHT

Answer 19

Call “WINDSHEAR TOGA” and disconnect
autopilot.
Push either TO/GA switch.
Aggressively apply maximum* thrust.
Disconnect autothrottle(s).
Simultaneously roll wings level and rotate toward an
initial pitch attitude of 15°.
Retract speedbrakes.
Follow flight director TO/GA guidance (if available)

Question 20

Windshear Escape Maneuver

AUTOMATIC FLIGHT

Answer 20

Call “WINDSHEAR TOGA”
Push either TO/GA switch.
Verify TO/GA mode annunciation.
Verify thrust advances to GA* power.
Retract speedbrakes.
Monitor system performance

Question 21

Engine Inoperative Cruise/Driftdown

Answer 21

Request ENG OUT to be selected on the FMC
ACT CRZ page.
On the FMC ACT CRZ page select ENG OUT.
Ensure VNAV engaged then set the EO cruise
altitude in the MCP altitude window and call
“EXECUTE” the EO D/D page. Confirm that the
thrust reference changes to CON and the
autothrottle maintains MCT. Execute the FMS.
All Exterior lights………………………………… ON
ATC………………………………………………..ADVISE
Initiate turn with HDG/TRK SEL (if required).
Call “CHECKLIST ENGINE FAILURE”

Question 22

Traffic Avoidance
TCAS TA/RA

Answer 22

If maneuvering is required, disengage the
autopilot and disconnect the autothrottle.
Smoothly adjust pitch and thrust to satisfy the
RA command. Follow the planned lateral flight
path unless visual contact with the conflicting
traffic requires other action.

For a climb in landing configuration:

Disengage the autopilot and disconnect the
autothrottle. Advance thrust levers forward to
ensure maximum thrust is attained and call for
FLAPS 20. Smoothly adjust pitch to satisfy the
RA command. Follow the planned lateral flight
path unless visual contact with the conflicting
traffic requires other action.

After positive rate of climb established, call for
GEAR UP