Memorization for the quiz Flashcards
Conflicts can be resolved through _____ or _____.
Negotiation/Meditation
There are ___ ways to ____ with ____.
Two/deal/conflict
There are two ways you can deal with conflict; What are they?
Walk away from the situation/Respond to the situation
What can you do to deal with a conflict rationally?
Walk away
What can you often solve conflicts with?
A compromise
Playing sports is a great way to deal with ____.
Conflict
Negotiation involves finding a solution that both sides can ___.
Accept
_____ does not solve conflicts.
Violence
The negotiation process involves ____, _____, and ____ the other party’s point of view.
Talking/listening/considering
List the steps of the negotiation process: (5)
Agree on a solution/Calm down and think about the situation/Discuss the advantages and disadvantages of each solution/Brainstorm solutions to the conflict/Ask for clarification to make sure each party understands
Name 3 things that can increase the chances that negotiation will work:
Choose the time and place carefully/Check your facts/Plan what you say
Staying ____ is an important key to a ___ negotiation
Calm/successful
Bringing in a neutral third party to meditate can help ___ some conflicts.
Resolve
Successful negotiations require careful ____.
Planning
Getting ___ or upset could throw off the _______.
Angry/Negotiations
Meditation can be ____ or ______.
Formal/Informal
Effective meditation depends on:
Neutrality/Confidentiality/Well defined ground rules
The mediator does not make ____ or ___ solutions.
Judgments/Impose
Define Peer Meditation:
When specially trained students help other students resolve conflicts peacefully.
Typically, Peer Meditation involves:
Establishing ground rules/ making introductions/exploring solutions/hearing each side/wrapping it up
